Escape Nails & Spa

This place is amazing. I decided to go here because I received a gift certificate from a friend. They offer you a drink upon arrival and while you’re getting serviced. There are different options for pedicures (which is what I got). I was impressed and definitely coming back here with friends.

What an amazing experience. It felt so comfortable being with the girls and not everyone in the place. Love it. Will definitely be back again!

I stopping to this place since the quality of service is bad Agave them an other chance… Had a mani pedi done 2 weeks ago
A week after all my nail polish came off
$ 100 for a crappy mani pedi again so disappointed

I went as a walk in to redo the color on my nails. I am so happy with the results! Everyone there was friendly and professional. The place is very clean and spa-​ish. I especially appreciate the built in LED lights at the nail stations. At other salons, I’d either have to hold the light box on my lap or it would be out on the table. But here, you stick your hands in 2 openings in the front of the table. So much more convenient and safer, for ppl like me who somehow always smudge their polish. $ 35 for gel removal and recolor. I’ll definitely be back to try their other services.

Raquel was very accommodating in taking us so last minute. I did a pedicure treatment which was great! The products they use felt amazing on my skin, and my technician was able to remove my a small ingrown nail I had (gross).
They also offer beverages with your treatment such as water, coffee, or tea which is a nice treat. The ambience is also very nice; very relaxing, welcoming, an contemporary.

Huge selection of polish. Very nice. Clean. They offer a mani/​pedi combo but that only applies to just that. If you up grade you pay full price for each service. Thinking I was getting a $ 60 service I ended up paying $ 90. I sure as hell doesn’t look like $ 90. I have never been to a nail salon that does that. If you get both you pay the combo price and the upgrade. Will not be going back due to the price.

I’ve been in the search for a good acrylic nail technician… It was my first time coming here and I’m SO impressed! It was well worth the 20min drive. The staff here are very friendly and talented! HIGHLY RECOMMEND!

Great service and great atmosphere! Always a satisfied customer with my mani and pedi!

After posting my previous review of my bad experience at Escape, Brian the owner contacted me right away and offered to refund my gel manicure and also asked if I could come back to get them redone at no cost! Now that’s what you call awesome customer service! I went in today and got Anne to redo my gel manicure. She was so nice and took her time making sure each nail was perfect! Brian and Kim Lee also came by and made sure I was doing ok. Super nice people over all. Love how they served me coffee upon my arrival :). I posted a picture below of how my gel mani came out. Exactly what I wanted! And to top it off, when I checked out with the receptionist up front, she handed me an envelope from Brian with a gift card for a gel mani and pedi! I was so happy! Thank you Brian and Staff for your wonderful services. I will for sure be back!

Made appointment. Came as tourist. Located in a small shopping strip. Park anywhere.
Kim did my 3d flower nails on classic mani. Linda worked on hubby did a buff polish.
They offered drink: coffee, water or tea.
I got to look at samples in waiting area in the front room. I also had a chance to pick polish color from huge selection.
They do mani in front room. There were 6 stations.
I showed Kim some ideas and some of the designs I saw on their Instagram and she came up with some thing fun.
They then took us to the back room for the pedi. There are curtains to make it more private. Four chairs that face each other if you have a group.
Linda and Nicky did a great job on us. Spent a nice amount of time working on callous and massage.
It’s a locals nail salon but they are so professional with uniform (all black dress code) and name tags.
Can’t wait to come back to Maui.

My bff scheduled an appointment for the two of us here before I arrived back on the island. It’s both of our first times here. We were running late, but they were so sweet about it. The place is set up beautifully! Not what I expected. Don’t let the location fool you ;) Nikki & Ann were very sweet. They made our first time very enjoyable! Will be back here for sure the next time I visit.
Thank you!

I love this place. Customer service is satisfactory. I got the Coconut Lime Pedicure for its 15 min. reflexology on my feet and hands. However, if it is «Reflexology» that you’re offering in your services please have your staff knowledgeable in reflexology. The Coconut Lime Pedicure offered 15 min. of reflexology in feet & hands I got neither. It was more like scratching of my feet that kind of hurt. I would have given Escape nails 5 stars if I got what I paid good money for but other than that I enjoyed the atmosphere of Escape nails.

I’ve been looking for a nice place to get a simple mani/​pedi on Maui. I don’t get my nails done very often, maybe once every few months. I actually heard of Escape because a FB friend recommended it.
Took my friend here to get mani/​pedis for her bday. Very cute décor with dark walls and hanging chandeliers. We were offered water, iced tea, or coffee upon arrival. Our pedis were done in a curtained off area with 4 chairs. I was thinking it would be perfect for a girls’ day activity. Then we had our manis outside in the main area.
All staff were so nice. Our manicurists were Vietnamese and talked just the right amount (I hate when they are too talkative or don’t talk at all… awkward).
It’s been a week and my regular (not gel) mani/​pedi is still holding up. My friend and I agreed we will definitely be visiting again. :)

Prices are reasonable and Be Be does a good job! The Ultimate Pedi is awesome, but I really like the mani massage!

Wow! Beware!!! This place got Unilocal to remove my review! Unilocal sent me an email telling me they removed my review because it doesn’t have enough details about my experience! I already wrote that the mani pedis are low quality (they don’t file your nails well, ETC!) and that they have fumes in there that gave me an immediate headache! That is important to know along with everything else in my review! SO Unilocal, DO NOT REMOVE MY REVIEW.
This was my original review:
This is a horrible place. I would never go here again if you paid me. Don’t be deceived by all the good reviews.
Their manicures and pedicures are low quality. Also, there are fumes that gave me an immediate headache.
Plus, I heard about just how disrespectfully they treated a friend. They may seem nice at first but they are really unfeeling, uncaring, cheap people. Namely, the receptionist Raquel, and Brian and Kim Le. They are truly only fake nice.
If you are thinking about going, I would advise against it and you should also consider the other reviews that Unilocal puts in «Not Recommended» (even good reviews get put there too.)

This place was like no other. Your greeted by a great receptionist and the establishment is so clean and relaxing. You have separate rooms to do nails and feet. They ask if you need anything to drink and bring you water
and ice tea in a glass with lime… Spent an hour and a half in there and I didn’t want to leave. Lol

Yet another exceptional experience by the other half of the the artistic duo Brian and his beautiful sweet Kim Lee! Kim Lee gave me the most heavenly experience as usual, I felt like a princess and walked out pretty in pink nails for the next four weeks. It’s so relaxing to be able to treated by Kim and enjoy her sweet company as well as being greeted by Brian who by my surprise still remembers me by name ! I really feel at home here and I’ve always got to remember to schedule ahead for my next appointment and appreciate the appointment reminders!
Love you all !

I was so happy when Escape called and offered to redo my nails for free since the gold strips came off earlier. I appreciate their dedication to customer service and making sure the client walks away happy. Brian, the owner, even did the redo himself! Now I’m happy with my nails and am eager to show them off.
I’d still love getting my nails done at this place, even if they didn’t offer the redo for free.

I spent the last two hours in HEAVEN. My dear friend recommended this place. So today, on my day off I decided to see what the hype was all about.
As I walk in, you are greeted by a lovely receptionist. She escorted me to what it seemed as an infinite wall of nail polish. She then asked me if I would like something to drink, «water, hot tea, or coffee with whipped cream?» I then walk through a curtain that leads you into the pedicure room that is seperate from the manicure room. Waiting patiently for me was a full cup of coffee with whipped cream next to my massage/​pedi chair. I couldn’t believe that I was in a nail shop in old wailuku town. I was treated as if I was in a resort in Wailea.
Andy, my nail professional was on top of his game. He can hold a conversation but yet let me enjoy the quietness while getting that extra 15 min massage during my pedi. Go see him. My nails are on fleek (mani and pedi).
I was so sad because my phone had 2% life and I couldn’t brag on social media and take excessive pics like I usually do. But, as I was escorted to get my manicure, I see right next to me a hub a phone chargers. At that very moment as I thought things couldn’t get better, it did!
I highly recommend this place. The service is exceptional and the prices are reasonably affordable.

ESCAPE!!! to ESCAPE!!! Wow. Did not expect anything like this on Maui. I have to rave about Kelly!!! The owner too at the end was eager to hear about my experience. Perfection, timely service yet I felt completely pampered. The salon is gorgeous.
GO TO ESCAPE if you are looking for perfect nails and luxurious pedicures. (With insane massage chairs). I can’t wait to go an try any of their other services.
Did I mention they were able to manage to fit me in about 5 minutes after I called and was in the area?!