Wendy’s

Ordered a single with no cheese. Guess what… got a single with cheese. Typical of Wadsworth Wendy’s with highschool dopes working there. That pretty much sums it up.

Food was good, but employees seemed unprofessional and were standing outside the counter talking to other people blocking the condiments. Service isn’t great at night.

Honestly I was in this Wendys a few weeks ago and had a horrible experience where someone in the kitchen was yelling and being so loud that the lady wiping tables stopped by and apologized. So I waited a few weeks and returned with my son for a late night dinner, hoping that we would get the service we used to get here (not sure if there has been a management change). When we ordered and received our food the lady at the register said that they would make and bring the cheese sauce out that we ordered… never happened till we were done eating. Additionally we were served food that was just sub par. The fries were barely warm and were clearly old, and my fish sandwich was not fresh. Sick and tired of paying for sub par food and service not returning. Seriously I have never had bad service here in the 8 years I have lived in Wadsworth until the past two times. Not sure what changed crew, manager, whatever but because of these two experiences it will be a very long time before I return!

The staff offers fast and friendly service. I think there was only one time I had to wait more than 3 minutes for my food. Most of the time you can zip through the drive through line very quickly. They run a very efficient operation. The food is hot and tasty.