I paid over 1700 for a mattress that was perfect in store. The one delivered was not the same mattress. Sales person lost his mind when he tried to convince me to keep it when it was not what I ordered. They want to charge me $ 149 return fee. I was stuck with it for two weeks hurting my back before they could come back and get it. If you read their consumer report reviews(I didn’t) and still buy from them it’s your fault when the company screws you over. They are nice when you buy but watch out if anything goes wrong. FYI: I am not alone (One star out of 5) (F rating with Better Business Bureau)
Melissa D.
Classificação do local: 5 Richmond, TX
Customer service was outstanding, salesman was not pushy to make a sale. On Labor Day weekend I went to 5 different stores for mattresses & Mattress Pro had the best prices & quality.
Erica H.
Classificação do local: 5 Beverly Hills, CA
Very friendly, easy payment deals, affordable prices definitely recommend!
Shardae M.
Classificação do local: 5 Waipahu, HI
Staff is very friendly not pushy at all and the prices are great! I highly recommend this place if you are looking for a new bed, you’re get a memory foam queen and box set for $ 600! Amazing!
Jennifer P.
Classificação do local: 5 Elgin, IL
Amazing customer service! Thank you Gabe and Bennett for helping us get our new king sized bed!