Lucra Real Estate

PLEASE READ
We cleaned the absolute hell out of the apartment and it was amazingly clean, but they kept the entire security deposit. That is complete and total robbery. Never do business with this company. They will take your money.
UPDATE:
We received an itemized list of the charges they made, and some charges were issues that were already on the move-​in sheet when we got there. We received $ 200 back, but they were absolutely ridiculous. My girlfriend lived at my apartment for 6 of the 12 months she was leasing. Tinsley Place was a brand new complex when she moved in, but for some reason they charged us to repaint the entire apartment, rewax the entire floor, and replace the entire 3 piece door frame (two pieces completely untouched and one having a very slightly scratched portion). This place is going to do nothing but waste your security deposit on useless things, so if you live here, don’t expect to get anything back. To add insult to injury, they won’t give you a move-​out list of things to do. I will never do business with this company again, and I warn anyone that does.

Tinsley Place and Lucra Real estate both deserve negative stars. The apartments are poorly built. Have had a leak from the balcony into the garage since August 2014. The water would leak into the circuit breaker. They tried to fix it but they clearly not competent enough to fix it right the first time. I now have mold/​mildew growing in the garage. Thank the LORD I will be done with this crappy management company after July! These people are terrible in the office. They are extremely rude and brush you off as if you are stupid. They don’t know what the hell they are doing. The apartment was not even finished when I first moved in. They are more concerned about adding more apartments, rather than thinking about the people they are supposed to be serving currently. This place has maybe 50ish parking spots for at least 100 units. The road is always torn apart because of garbage trucks stopping. I am a student and should not have to deal with a problem that was supposed to be fixed six months ago. Not mention the fact that when the we’re still building the apartments around mine, they decide it would be a good idea to use my electricity.

Lucra is the property management company for the apartment complex that I’ve lived in for almost two years now. After surviving a string of horrible property management companies while living in Austin, having Lucra has been such a relief. The staff is so friendly and always calls to follow up on maintenance requests or other questions. The maintenance team arrives promptly and are very polite. I’d recommend Lucra for anyone renting in the Waco area.