There are really no words to explain the level of satisfaction I have with this company. After experiencing my downstairs turning into a waterfall from an upstairs flood, I was desperate to find someone to help ASAP. I searched Google and Belfor popped up. I called and thought I would have to speak to an automated system, but a cheerful voice greeted me on the other end. She was very helpful and patient with me. Not even an hour later, I had a team to my house. Paul A. and his team are very professional and help with any question you have regardless of the time asked. I am not very trusting with businesses because I feel most of them will try to get over on you when you are in a desperate state, but this company worked with me to make sure everyone would not get juked in the process. Thank you so much Paul for all your help in making my house a home again.