Schaffer’s Bridal

We were shopping for my daughters wedding gown and bridesmaids dresses. We had a great experience working with Jenica. There were 4 of us with the bride, they were very accommodating. Jenica was so helpful making our experience the very best. I would highly recommend, but make an appointment.

I have been twice now and both times the service was impeccable. Their prices may be a little more but the atmosphere and individualized service more than makes up for it!

I recently was in a wedding and we found beautiful bridesmaid dresses that would compliment the bride. I had tried on the floor sample and it fit but was a little snug (size10) the dresses were expensive and they took our measurements at the salon. They ordered the dress nearly 2 sizes to big. When I went in for the fitting they initially told me they would have to rebuild the lace top and add seams. A inch was taken in from mid thigh to waist. All for the added price of $ 200. I believe they ordered the wrong size and knew they could not reorder. They told me I could get it altered elsewhere if I didn’t like the price. After I contacted the manager via e-​mail to complain they were able to work with me for a lesser charge but still an added $ 100. Every bridesmaid had to have massive alterations. European sizing they claim was the culprit. I have heard from others that this is normal for this bridal shop.

Had an AMAZING experience purchasing my bridal gown at Schaffer’s. We made an appointment and I was greeted immediately and taken back to a room. They explained how the gowns were arranged and let my mom and I pick some out while my consultant, Michaela, picked out some as well. i cannot say enough positive things about working with Michaela!!! She completely respected our price point (and the store is arranged by price point too so there are no surprises) and knew the merchandise incredibly well. In fact, the dress I purchased is one that she picked out for me after seeing what I liked. She was friendly, but not pushy, and knew when to step back and let just my mom and I talk about things for a few minutes. I shopped at several other stores later and the customer service didn’t compare! I was very happy that I liked the dress at Schaffer’s best and am excited to work with them in the future!

gorgeous dresses and friendly staff. Highly recommended to brides and prom ladies! The designs are incredible.

I recently went to Schaffer’s with some family to try and find my wedding dress. I have been to Schaffer’s twice as a bridesmaid and had good experiences. I have also had friends find their wedding dress there, so I had high hopes.
I couldn’t believe how disappointing my experience was. When we walked in, the front of the store was SOOO crowded. It took a while for someone to greet us, and then I was handed a postcard to fill out, but was never directed what do you next. I gave them back my card and then waited for 10 minutes. While not totally needed, it would have been nice to be told that they would be with us shortly, or some kind of greeting.
We were eventually led back to an area that had 3 chairs. I had four people with me and there was no offer to find another chair. The consultant didn’t ask about my wedding or what style I was interested in. Instead, she stood at the room and told us to go pick what we liked. The racks were so crowded and it was very difficult to see the dresses. They weren’t in bags and I was surprised at how many had torn lace or beads falling off, etc. I wanted to bring only a few dresses in at a time, and the consultant wanted me to get 8 – 10, which was far different than my other shopping experience.
I am a size 16, so not skinny, but also a L to XL. All the dresses on the floor were too small for me. Some she couldn’t even get past my hips which made it nearly impossible to imagine what the dress might actually look like on me. She never offered to find me a similar dress, but would rather just tell me it wasn’t going to work and moved onto the next dress.
I could tell when I walked in the door that I would not be buying from them. They never asked what I wanted and then started bringing things from the plus sized area that were nothing close to what I wanted. When the consultant finally picked up on my desire to be done, rather than stepping up her game with me, she filled me with lines about how I could get a discount on bridesmaids dresses if I had 5 or more, same with tuxes. If she had bothered to ask me anything she would have known the wedding would be in Minnesota, and we are only having 2 attendants and aren’t doing tuxes.
I was surprised at how bad the experience was given my past experiences, but I would not consider buying from them, and given my experience, I would be terrified to trust the customer service when it came to alterations.

I had an amazing experience with Schaffer’s! Immediately after I was engaged I knew my dress search would begin at Schaffer’s. I tore out several pictures of dresses that I liked, but there was one in particular that I wanted to try on. During my first trip to Schaffer’s I walked in with the pictures and showed the girl who was helping me the one dress I really wanted to try on. Right away she said they had it! I was thrilled and sure enough, that was the dress I ended up purchasing. I currently live on the east coast but got married back in Iowa. Planning a wedding from across the country was hard enough, so I hoped the wedding dress process of fittings, etc. would go smoothly. I could not have been more happy with the service they provided me. Every visit and fitting was very pleasant and every staff member who helped us was very welcoming, fun and energetic. I definitely recommend Schaffer’s to every new bride-​to-​be!

I said I would update once I did the fittings, but I ended up not doing any fittings here for my dress — I was too busy with work to come back to Iowa so my mom brought the dress out to me in California with the intention that I would go for fittings out here. However, Ali did such a great job taking my measurements that the dress actually fit perfectly. It did not need to be taken in or out at all and the hem was the perfect length. I didn’t do any optional alterations like a bustle. I felt totally comfortable in the dress on my wedding day and I love the first pictures I’ve seen of it.
I was also so impressed with how it held up throughout the day — even after the ceremony, the reception, and traipsing around town taking pictures for a couple of hours the dress was only slightly brown on the bottom inside (not really visible from the outside) and was not torn or damaged at all. I know Schaffer’s didn’t manufacture the dress but I still thought it was worth mentioning how happy I was with the quality.
I still say Schaffer’s is the best place in central Iowa for wedding dress shopping! Ask for Ali :)

The new Schaffer’s in Scottsdale is fabulous! I visited two other Scottsdale bridal shops and was pleased with both. However Shaffer’s has a more upscale selection along with a beautiful store and a terrific and friendly staff. Highly highly recommend them!

Now that I have been through the entire Schaffer’s experience, I wanted to update my review.
My dress was in earlier than I even expected which was a good thing! I was having bridal portraits done 3 months prior to my wedding and they had no problems getting my dress altered in time for those. I had various alterations appointments and they were very helpful in getting the dress to fit just right! After my bridal portraits (which were outside in an apple orchard), I brought my dress back in and had it re-​steamed. I loved that they kept the dress for me so that my fiancé would not get a sneak peak!
The ladies here are great! They were so friendly and even discussed what type of wedding band we should have designed for my ring.
Overall, great experience!

Ladies if your bridesmaids live out of town, I suggest you have them come in for a fitting rather than call in their measurements. I just received my dress for my BFF’s wedding in June and thankfully she had the sense to ship it to me because it arrived Saturday and it is literally 10 SIZES TOO LARGE FOR ME! I know this only because my bridal gown that i just purchased, for my September wedding is 10 sizes smaller than the bridesmaid dress purchased.
As a bigger gal, I always ready to pony up a little more for a dress especially in formal wear because the sizing is different. But this is ridiculous, not only did I have to pay extra for this HUGE size but now i have to pay someone to take it in EVERYWHERE for me as it falls to the floor fully zipped.
This has happened to me with other formal wear places but never at Schaffer’s and to be honest i am very disappointed. I received my first formal dress from Schaffer’s when i was five years-​old and every formal gown I have ever purchased has come from Schaffer’s with the exception of my bridal gown because of scheduling conflicts.

I wanted to update my Schaffer’s review now that I have received my dress. It came in exactly on time and just as I imagined. Given I live out of state, I decided to go back and have Schaffer’s do all of my alterations over a weekend. They were wonderful about helping me schedule all the alterations/​fittings in advance and even finished my dress early. They were great about helping me figure out which alterations to do as well as showing someone I brought with me how to get me back into the dress on the wedding day.