U.S. Bank

I am a new customer with US Bank. I could not have been anymore content with my decision to bank with them if it was not for the great service that Yolanda provided me. She was very professional and helpful.

I’m glad I don’t’ bank here. I have a stupid credit card that I’ve had since i was 18 with a terrible interest rate that I’ve been trying to pay off.
I came into this branch one day to pay off the balance and had to take cash from the ATM. My balance on my CC was $ 693 and I had $ 700 cash. The teller was super stoked to help me and very nice and took my whole entire $ 700 to my credit card and said ‘have a nice day’. Soooo I asked him where my change was and he said he applied it as a credit to my card. When I told him that I never planned on using that card again and I would like my $ 7 please (hello, lunch money or almost 2 gallons of gas!!!) he acted like I just killed his puppy, like it was the most difficult thing in the world for him to give me $ 7… It was so bad that I almost said something. like seriously «Sorry for ruining your day with my measly $ 7 mister». IT WASN’T EVEN BUSY, I WAS ONE OF TWO PEOPLE IN THE BANK. So after a few minutes he finally got me my change and I left. His attitude was RIDICULOUS.
Again, so glad I don’t bank here, and glad I never have to come here again :)