Tri-City Medical Center

Horrible ! Poor service with wait times greater than 4 hours and you can count on not being seen and being in agony

don’t be fooled and bullied by medical staff, there are patient advocates and administrators and get second opinions. I went here a few nights ago and will be following up with the administration, as a fellow healthcare industry worker I know shenanigans and bullying when I see them. The nurses in the ED were stellar and the Dr was attentive and kind. The surgeon refused to come see my son till 7am when we were there at 1100 pm for an appendicitis, the charge RN was rude and a bully when questioned on the standards I expected. This issue became a huge snowball effect where the practice was subpar in national standards and the place was dirty and filthy. The last place I would want my son to have surgery. I ended up leaving AMA after speaking to my insurance and the transfer coordinator was unable to secure me a transfer to a more appropriate facility due to my sons high risk other illness (anaphylaxis). I urge you not to go here unless you are ready to advocate for your needs and are bold enough to stand up for the patient. A surgeon who says an appendicitis can wait 24 hours is putting your life at risk. I am so glad I left and went else where my child’s life was in danger and I needed results. Again the 2 ED RNs we had were so kind and very attentive and the dr was supportive and wanted to help his hands were tied by the surgeon but there was no excuse for the behavior of that charge nurse.

Current ER nursing staff is abismal. These people shouldn’t have jobs. I feel like I’m surrounded by cast members from the movie Idiocracy. At least half of the nursing staff is sitting at their workstation pretending to work while they shop on ebay. what wastes of space.

This review applies to the emergency room services. I took my son there after he fell and hit his head. As we waited for 3 hours his symptoms went away and he seemed fine. The problem was that the doctor talked me into having a CT done. A CT involves a lot of radiation. It is a series of many x-​rays. Should only be done when clearly needed because you can die if you get cancer from it, and people do get cancer from it! Why couldn’t an MRI be done instead? Because it costs more and is less convenient. Tri-​City is literally causing cancer to save a bit of time and money. I just pray that it doesn’t effect my son.

Looks like the Leapfrog group continues to like Tri-​city Hospital, «A» quality rating again, nice to have quality healthcare available locally, «thank you Tri-​City Hospital.