SoCal Synthetic Lawns & Putting Greens

This review of SoCal Synthetic Turf is a mixed bag of stars. It ranges from 1 star to 5 stars.
CJ (owner) from Socal come over and gave me a written quote on 7÷28÷15 (5 STARS for professionalism and know how). 10% deposit was given. Time and dates may not be exact, but are close enough. He quoted a price for laying a 7×45 foot section of turf. SoCal had installed the original lawn a few years back with the previous owners and we wanted him to extend the turf a few more feet into the backyard.
He said he could start in the first week of September. On ⁹⁄₆ I had not heard from CJ (1 STAR) I called him and asked if he was still on schedule for the first week in September. He said he got backed up on a job (s) and he could start in two weeks.
2 weeks later I received a call from Josh from SoCal who said the work would start on Thursday ⁹⁄₂₄. He said if I would not mind explaining to the crew what was needed to be done as he was on another job (l1 STAR since he should have done that).
Three workers showed up and commenced work. All three were polite and respectful (5 STARS). It took 1 day to prep and 1 day to lay the turf. I looked at the work next day. The seam between the two turfs was horrible (0 STARS). No one came to inspect the progress on either day (0 STARS). I called CJ and told him that the work was uneven, the seam was bad had a severe dip on one end where the two turfs did not meet and the crew left the brick edging piled up that they were supposed to remove. They also left a softball size hole right were we walk out to the backyard to the street where we almost stepped into it. Easy fix for me, but should not have been required. He said he would come over. Two days later he came and inspected the work and apologized and said he would get a crew over as soon as he could (5 STARS for his honest evaluation and agreement that the job had to be redone).
A few days later two workers came. I again had to show them what was wrong with the initial installation (0 STARS-​not my job). They lifted the turf and laid a new layer of Decomposed Granite.
It took them ½ day to fix the problem. Again no supervisor to ok the progress. The fix was done correctly and the lawn looks great (5 STARS).
Josh came over today to collect the balanced owed. He apologized for the need to correct the initial install.
End result great, but more hands on by management so customer need not be involved with installation.

CJ is an intelligent, persuasive salesman with a glossy portfolio and a convincing video of the putting green process. I trusted him to do a great job. Unfortunately, his follow-​up attention to my faded putting green has left me extremely disappointed. My putting green became blotchy and faded within the first year. CJ said it was possibly sprinkler overspray, and he recommended CLR to remedy the three foot area. I tried CLR and notified CJ that it didn’t work, so he came over to try it himself. While wet, the turf appears dark green; when it dries, however, it is an ugly faded section of a new putting green. I felt that my concerns were treated unprofessionally. CJ went from being a glib salesman to a cranky, impatient man. He claims to have no idea why my new turf faded. I haven’t heard from him since I sent him photos of the treated area. I’m not a happy customer.

An outstanding experience! As a Realtor, when I refer a trade the quality of service they provide is a reflection of me. Fantastic service, ethical and quality professionals, and a hard-​working, communicative staff. I highly recommend CJ and his services and will continue to recommend him to my clients. The work they do is high quality and CJ and his staff are committed to a positive experience for the client.

From the initial conversation at the Spring Home Garden Show to the minor repair two months after installation, CJ and his crew from SoCal Synthetic Lawns have been exemplary! Our new synthetic lawn was quoted, planned, prepared, and installed with the kind of professionalism that all companies should strive for. Our questions were answered, our suggestions thoughtfully considered, and our requirements were met or exceeded. We couldn’t be happier with our lawn, or more impressed with this company!

SoCal Synthetic Lawns and Putting Greens did a fantastic job from start to finish. The owner was very involved in the entire process and his crew was both professional and courteous. They delivered on everything promised as far as the quality of their work, the final design of the putting green, the clean-​up afterwards, and ultimately, the overall aesthetic of our backyard. They were great about incorporating our last minute changes as well. I would recommend SoCal Synthetic as our first choice to any of our friends.

My husband and I recently contracted SoCal to install a Dog Run. We had concrete poured and pet friendly astro turf installed. Cj was very professional and gave the impression that he really wanted to make sure the job was done well. We had 3 quotes and he was the lowest. So we decided to go with SoCal. He scheduled the start date very quickly which is very nice. I was also impressed with how fast the concrete was installed. It only took one day! We had to wait for it to cure and then the astro turf was installed in only a day. They came and worked while we were not home. It almost seemed as if it was installed over night effortlessly.
We did have one issue of the concrete truck driving on our front lawn; the weight cracked a PVC pipe. My husband mentioned it to Cj and he immediately said it would be fixed and not to worry. It was fixed right away.
The job itself was done very well, I have no complaints. I would hire SoCal again and I’ve already recommended them to 2 friends.

CJ and his crew got the job done quickly and professionally. Could not ask for a better experience from start to finish. Very happy with the finished product.

We recently had SoCal Synthetic Lawns & Putting Greens install synthetic turf in our small Oceanside back yard. CJ and his crew were professional and courteous from the initial phone call, during the proposal process and throughout the installation. CJ’s team worked hard and not only installed a beautiful lawn in one day, but left the whole area cleaner then when they arrived. Pricing was competitive and we feel comfortable that we will have a beautiful lawn to enjoy for years to come. Highly recommended

I have two dogs and needless to say, it has been very difficult to find a solution for my backyard and dog run. I have been through one synthetic putting green and one live lawn. I looked around and luckily came across CJ. In his initial consolation he showed us how specific materials could be a lasting solution.
They installed the synthetic turf in my back yard and the dog run. To my surprise the turf in the dog run has withstood the rath of my 2 year old lab and 3 year old golden. The yard is so much cleaner and the products CJ used in the installation solved our problem of dog odor.

CJ’s the man and he has great guys working for him
They did an awesome job transforming our weed filled back yard into a
show place. the proturf lawn we chose looks fantastic.
Thanks CJ and thank your crew for us too