Patrick Flynn’s Auto Body

Looking at some of the other reviews, I feel I should add this: the 1-​star reviews for this place almost all relate to the amount of time it took to get something fixed, and the difficulty in getting someone to answer your calls, or call you back with useful info on how long it will take. Yes, this happened to us too, and was VERY frustrating. I think they take in too many jobs, and their front office support staff is slim… however, to me, that was negated by the fact that they did such a great job on the Jeep. In other situations I’ve gotten cars back faster, but with the work half done, or a lot of excuses. This place is legit, but yeah, it’s a long wait…

I wanted to thank Patrick, the owner of the shop for the help he gave me with my vehicle, and recommend them highly for anyone who wants an excellent consumer experience. If I need more repairs in the future, he is my man for sure. They matched the paint perfectly.

My mom told me she took her truck here and everything worked out pretty nicely. I felt like I would get the same. So I took my car in when it got hit in my driveway parked. My whole bumper, trunk and other parts needed to be fixed. Total damages was around 3500. So I was told it would take 2 weeks to get my car. We are on the 4^th week now. I was never called once after 2 weeks that had past. I called and was told I would get a call back. A whole day went by and still no call back. I called again and finally was told the insurance owed them money and it was going to be another week. I NEED MY CAR! Yes I have a rental but I want MY car. I didn’t think it was going to take this long. The lack of communication is what led me to leaving this review. I work in a medical office and if I didn’t communicate with my patients what kind of person would I be? I don’t know, I called a few min ago and was told Ill get a call back which I probably wont. Still don’t have my car and I’m left waiting around even longer. Maybe I’m one of the few who have had this issue but it seems very unprofessional to me. I will not be taking my car back here. I firmly believe in communication and this place does not.

I had my car towed here after an accident. They helped me to figure out how to work with my insurance company. Both Derrick and Eric couldn’t have been nicer or more helpful. My insurance company jerked them around as well as me. My car ended up being totaled by my insurance. These guys helped me get every penny possible, even taking less for the towing and storage fees just to help me out. Companies and people like this don’t seem to exist anymore. I highly recommend them for any of your car repair needs. There is a big heart behind this company and some really nice, nice people!

Horrible experience. Went to shop after I was in a collision with front end damage. After estimate we paid cash for the repair. We were told by Derrick that he would take care of everything. I left the car for a week and a half and after returning no work had been done to the car and he even had to ask me questions that I already let him know the first time I was in. There was no file for my vehicle. The next trip back after I took car, no turn signals working and no A/​C. After 4 attempts at repair (and many phone calls) finally just took vehicle. Then he had the nerve to call my husband back and ask for more money!!! STAY AWAY!

This place is great. I work in the insurance industry and this is one of the most honest and best quality of workmanship I’ve seen in years. They were timely, helpful and overall terrific. Derek was especially helpful in putting my car back together after it was stolen.
I have absolutely NO hesitation recommending this place to anyone.

I was in a front end collision and the front end of my Mazda 3 was totaled and the airbags deployed. I towed it to Patrick Flynn’s collision repair shop and they started the work. 28 days later I went to pick up the Mazda on a Saturday and I was very impressed with the job they did. You would never know the car was damaged and looks like new off the dealer lot. My family runs a collision repair business up north and so I looked for any sloppy work or jury rigging but the work was top notch. They even added new factory stickers under the hood.
If you need a top notch job done on your vehicle definitely take it to Patrick Flynn’s collision repair.

I have been taking my vehicles to Patrick Flynn’s for a quarter of a century, and never had the least reason to complain about them. With 5 drivers in the family and a constantly changing collection of cars in the driveway, the toll of dings, dents, gouges and crumpled panels over the past 25 years has been fairly extensive.
Over the years we have taken in a 94 Escort (twice), a 95 Cougar (3 times), a 92 Grand Marquis (3 or 4 times), an 87 Celica (twice), an ’07 Corolla several times, a 2000 Ford Windstar and a 2000 Town car each once.
Between 1990 and 1996 my 1990 Toyota SR5 3.0 pickup was involved in 6 separate accidents (5 of those it was hit while stationary!). Flynn’s took care of all the repairs in a professional, businesslike manner. The truck was ready on time, and cleaner when I got it back than when I took it in.
They have worked directly with my insurance company for every repair job. I simply drop off the vehicle, they call me in a few hours to tell me when it’s going to be ready, and that’s that. When the work is done, I go pay the deductible, and drive off with a car that’s at least as good as it was before the latest impact, if not better.
I love this place.

I was involved in a vehicle accident on December 07 2012, when I fell asleep behind the wheel and crashed the vehicle into a ditch on the way to work approximately around 3:30AM PST. The truck was then towed to Patrick Flynn’s where it has been sitting for nearly 30 days now. I have been told by Rod McHone whom works at the Body shop that the wait was for AAA to bring someone to take pictures of the damages to my vehicle. When I spoke to my claims vender named Linda, she explained to me that they had failed to e-​mail her with an estimate of repair and that they were asked be herself to submit photos of damages via e-​mail. This same conversation went on via phone tag with me and the body shop then me and AAA for several weeks before anything was done. Finally AAA explained that they can not allow for any work to be done until they received an estimate and pictures of damages from the Body Shop. OK GOT IT, Lets get a move on Patrick Flynn!
Today (½/​12) I tried to have a three way conversation with both the body shop and my vendor when two different secretaries at Patrick Flynn’s got on the line to inform us that the person dealing with my vehicle (Derick) will be on the line shortly. After about 10 to 15 minutes a man got on the phone, said hello and acted like he couldn’t hear us and then left us on hold, able to hear the conversation in the office for the next 10 minutes.
Their business is completely unprofessional, they have stalling on getting any work done either on my vehicle or with the insurance company so that they can have approval to work on it. It has been nearly 30 days and nothing has been accomplished accept that finally (after I’ve repeatedly called them) that today they submitted cell phone pictures to my AAA vendor. Which she described to me as «crappy pictures but I can work with them»
I am extremely upset at this entire situation, it has left me without a vehicle for so long that my insurance will not cover a rental anymore and I had to finance a new vehicle for work. DO NOT GO TO PATRICK FLYNNS AUTO BODY. THEY ARE TERRIBLE

Honest, reasonably priced, quality work. A rare find. Good people that go the extra mile. Highly recommend. Not good on returning phone calls. Must be persistent to get results.