DK Cruise And Travel

Debi did a great job booking a cruise for me. She spent the time to make sure everything was taken care of. She definitely went the extra mile.

I just recently came back from a cruise that Debi King at DK Cruise and Travel set up for me and my family. I have to say I was skeptical about using a TA as I’ve always just booked my own cruises, but having Debi in charge really made the difference in our family having a good cruise and a great cruise!
We were booked on Carnival Triumph on a Spring Break cruise and unfortunately that was the ship that had the mechanical difficulty. Because Debi had booked our cruise she got the information from Carnival about the cancellation before the general public did and she was able to get us re-​booked on the Magic leaving the next day. This cruise was 2 days longer and on a newer ship, and she not only secured our price protection but was able to use the discount that Carnival gave us to upgrade to side by side balcony rooms. Because the travel agents have their own secure number to call Carnival we got our rooms. Had I had to call and try to re-​book would have taken hours even days and more than likely we wouldn’t have had the great rooms we had. I heard horror stories about how long folks had to wait because of all the calls that Carnival was taking. I’m glad I didn’t have to go through that nightmare!
Then 2 weeks before our cruise was to leave, Carnival launched a huge price reduction on all of their cruises. Debi negotiated with Carnival to try and get us some on board credit as we were guaranteed the lowest price with our Early Saver fare that we had booked. Carnival initially denied her request saying we didn’t book the 2^nd cruise on an early saver fare, but Debi went to bat for us and sent Carnival a full explanation of what happened and said, «her clients shouldn’t be penalized for Carnival’s mistake on the re-​booking after they had to cancel their cruise» We had to wait for an answer.
Meanwhile, because the prices had dropped so low, Debi was able to get me a last minute cabin for my other daughter and son in law so our ENTIRE family was able to go on the cruise together. She also secured us travel insurance and helped us with our hotel rooms and was even able to secure our last minute family members joining us room at our early dining time even though that had been wait listed for weeks.
Then if that wasn’t enough her email to Carnival was answered and just a couple days before we were to sail we got confirmation of an on board credit of $ 395. There were several folks aboard our cruise who didn’t get their price reduction forms approved, so for Debi to be able to get us that amount of money right before we sailed was AMAZING! I couldn’t have asked for a better person watching over our family.
We now have a group booked via Debi in October on Carnival Inspiration for my husbands birthday — and there is now talk about securing another group in 2015 for Alaska!
I’m convinced — go with a travel agent — and if you want a good one — go with DK Cruise and Travel!

A great company and very personal service. Debi is very helpful and knowledgable. She goes out of her way to get not only value, but also quality!

Debi has worked with myself and a friend on two different cruises. I used to always just book things myself, but I learned after a situation with Disney — that sometimes it helps to have someone else helping you. Debi made it possible for my girls and myself to take a Disney Cruise and answered all my questions in a timely manner. Like the saying — «Two heads are better than one» — Debi’s input and experience has helped make travel plans more enjoyable and I will definately use her services in the future!

This is such a great mother daughter team! They know what they are talking about and if they dont have an answer for you they will find it! I highly recommend them for anything from just plane tickets to A cruise to an all inclusive like Sandals.