Data Doctors of Vista

We are small business owners, with an internet based vacation rental business. We called Data Doctors after we thought our computer had been infected with a virus. Sadly, we also found out that our computer mother board was dying a slow and miserable death, and that this is a common problem with the brand of computer we owned. So the guys at Data Doctors built us a new computer and transferred over all of our data. This was no small feat. We have a lot of data, and our business software is not compatible with some newer operating systems. These guys took many hours to ensure that our new computer is running smoothly, and that all of our programs are running even better than they did before. All of this at a really reasonable price. We are SO appreciative of their hard work, professionalism and dedication to making sure that we are satisfied customers. Thank you very much!!!

Brandon is the best! As a small business owner, its tough to have these type of expenses and the owner, Brandon, totally bailed me out by accommodating our circumstances. His staff got all of our files from our external hard drive that crashed. I loved that he reached out to us and help us out with our circumstance. Hopefully I wont use them again because I will definitely back up all my work now. But If i have issues again, I will definitely bring my business to Data Doctors! Thank you so much for helping the little man!

Both Noah and Michael were very helpful in the data recovery from my old desktop and transferring to my apple laptop. It was quick and friendly service. I would highly recommend data doctors to anyone in need of data recovery services.

Brought my computer in and had a number of complex issues and my problems were not easy to resolve. The entire team worked with the machine to get it up and running and the previous problems are gone.
Thanks to Richard and the rest of the guys.
I recommend them.

I gave these guys one star because I couldn’t give them anything LOWER. I am extremely disappointed in this company. I first took my laptop to Best Buys because I have Geek Squad coverage. They checked it out and said that I needed a new screen, but that they didn’t replace laptop screens. They then gave me their only local referral which was the folks at Data Doctors. So, based on the recommendation of the tech support at Best Buys, I took my laptop to Data Doctors for my simple screen replacement. When I got there, it had also been determined by James the D.D. technician that my computer and the motherboard etc. were all fine and that all I needed was a new screen. I was told that the $ 99 diagnostic fee would be included in the repair cost and that the total cost would be between $ 150 and $ 300. SIX DAYS LATER I get a call from the technician who has my computer in ARIZONA who confirms that all my computer needed was a new screen but that it would be an additional $ 200 to replace it! THESE GUYS ARE CHARGING ME THE MAXIMUM AMOUNT OF THEIR ESTIMATED QUOTE OF $ 300 PLUS THEY SHIPPED MY COMPUTER TO ARIZONA! I was misled into thinking that the total bill might only be $ 150 when James knew that there was no way that it was going to be that cheap to fix. I then Google searched for Computer Repair Services in San Marcos and I found J&B Computer Repair Service. They said that their diagnostic was FREE and that they do their repairs in house and that the replacement cost for my Toshiba laptop screen INCLUDING PARTS AND LABOR would only be $ 145! THAT’S LESS THAN HALF THE COST OF DATA DOCTORS FEE!!! DATA DOCTORS IS A RIPOFF AND SUPER MISLEADING AND DECEPTIVE!!! So, after one week of me complaining and me without my laptop, Data Doctors finally relented and gave me back my $ 99 and returned my computer without fixing it so that I could take it to J&B and save $ 155. Beware of these guys at Data Doctors and avoid them like the plague! Stay local! Save money! Go to J&B Computer Repair Services in San Marcos instead! They are honest and very reasonable. Every one of their Unilocal reviews gives them 5 STARS! You’ll notice that most of the Unilocal reviews for Data Doctors is 2 stars or less!!! I find it very odd that my unfortunate experience with the guys at Data Doctors and my Unilocal review is almost EXACTLY THE SAME as the one that Fayln S. posted!!! Hmmmm…

I had my personal laptop stop booting up completely and couldn’t figure out what the issue was by myself. I brought the laptop in to data doctors mainly because of convenience since I lived close by. I spoke to James about my issue and he was very friendly, professional and polite and was up front about all pricing of service and what the possible result would be. I had to leave my laptop there for 24 hours for them to perform diagnostics, and they determined the most likely problem within that timeframe and notified me on schedule. They recommended I go through the manufacturer to resolve my issue since it was more than likely covered under warranty, but if I had any issues with the manufacturer they offered further help and told me what that process would cost and what it entailed. James even walked me through the best way of dealing with the manufacturer! My issue has been handled and corrected through the manufacturer, but the data doctors had a clean, bright and welcoming business store, the employees were upfront about the services they offered, accurate pricing as well as solutions to my problems. I would recommend them to anybody experiencing computer issues they couldn’t fix on their own.

9÷4÷2013: took my computer in today with a scheduled appt. great friendly on time service, very clean bright store. Highly recommend. They fixed my computer issue promptly.

Overpromising, under-​delivering
I think they can perform the work of most computer repair places. The question is, how long do you want to wait? and How much are you willing to pay?
I took my laptop in and told the tech that it most likely had a windows registry issue and probably some spyware. (I based this on my observations of performance and that I am one of those people who actually run the admin tools for disk monitoring and performance).
They charge $ 59 to diagnose the problem and will apply that fee to any work performed. Fair enough. I was told that they would run the diagnostics and tell me the next day what needed to be done. I called the next day and they’re still running the programs. They call me back at 5pm to tell me it’s still not done.
So long story short– They told me after 2 days exactly what I told them was wrong with my computer. And that it would be $ 250, + at least 2 – 3 days longer to fix it. Ugh.
I found another repair center to perform the work for $ 120 less. So even though I lost the $ 59 fee, I still saved money by going elsewhere.

Please do not use this business unless your willing to spend your money for nothing. They charge $ 139.00 just to come to your home, and then basically did nothing more then I had already done myself to figure out why my computer was freezing up on me. To start with they don’t even actually listen to you on the phone. Their obviously more concerned with getting your credit card number before they even get to your house. The technician walked in with nothing more then a cell phone in his hand. The first thing out of his mouth was I hope this is not a hardware problem. Prior to his arrival I had printed out for him the error codes i was getting on my computer he did the same system test I did to get that information and then his answer to me was «Call Dell!» The best part was… that within a few hours I actually figured out for my self what the error codes were telling me was that my hard drive was bad. Yeah i called Dell, so I could order a new hard drive. I was hoping Data doctors could save me some time when I need my computer for my home business. All they did was waste it!

I had a long review which I took down. Now I fell I must post again. I had a VERY long and drawn out issue but to make a VERY long story short, I took my computer in for a freezing issue. They never could fix it and it cost me lots of time and lost business income. Ultimately, «James» gave me a refund which was nice but didn’t solve my problem nor the lost income I had. But since he was nice, I agreed to POSSIBLY do business with HIM and not this little gnat named Andre. But Andre always screened my calls and I never did reach James again.
However, this is all background. I had to buy a new computer as well as software and re-​programing costs. It cost me thousands. And guess what? A friend of mine replaced a memory stick and SHOCK! The computer works just fine. A FREEKIN” MEMORY STICK! What an iincompetent bunch of dufuses! Do not go there. They’re lucky I’m not suing them.

I have been using Data Doctors for a number of years to maintain my company’s network, and have had nothing but great customer service. There are a lot of choices out there, but they have done such an excellent job for us that I have never considered using anyone else. James has been especially adept at solving software issues as they arise on-​line, which yields very quick response times and minimizes down time, which is extremely important in a corporate situation. These guys are top quality.

Service is ONE THING ONLY: polite. Speed. forget about it. I was told to hurry in to pick up my daughters lap top, just to find out it wasn’t ready .paid $ 300 to have viruses removed. still waiting for my next drive down. hope it will be ready this time! …pay through the nose for slow yet polite service! *fail

I got a virus on my computer so I needed it addressed asap. These guys charged me $ 280 to fix the virus and it took almost a week for them to have it ready. I was over a barrell at the time and couldn’t check around but never again will I use their services. When I went to pick it up and pay for it, the guy overcharged me and couldn’t credit my card right away because their computer system was malfunctioning and I had to make another trip to come back to take care of it. If you’ve got a computer problem, stay away from these guys.

Quick service, but not real good. My hard drive was toast, and they recommended sending it out to the off site doctors… for a TBD price. Couldn’t sign up for that. Took it to another place, JK Computer and they were able to recover my data and install a new drive for a great price!

These people are a total rip off. first the tell me that its $ 100 to look at the computer and that if ther eis work to be done that that $ 100 will go towards the labor. then they say it will take two days foor them to look at it and will contact me then to let me know whats wrong.
Two days later I get a call from a number in Phoneix AR tell me they have recieved my lap top. I ask why is my lap top all the way over there, they say this is were they repair them… Funny I was under the impression they do it at the location I dropped it off, they do advertises 30 min service… whatever…then I ask well whats wrong with it, they say they dont know they just got it… hmmmm…I was told I would recieve a call in teo days to let me know what was wrong… Then they say it will be another two days before they will know. So of course no matter what day you take your computer in you will go into the weekend… so the following week I get a call telling me my computer is fine, and its just the screen that needs to be replaced (that was the reason I took it to them, I just needed my busted screen repalced) then they tell me its going to be an additonal $ 200. $ 100 for LABOR and $ 100 for the part. I say hold up I was told the inital $ 100 would go towards labor adn the guy says it does but there is still an additinal $ 100 labor charge… funny cause the fucker at the shop led me onto believe I would only have to pay for the part after that, that the $ 100 would cover the labor cost… total rip off BEWARE.

Seriously great customer service. My experience was barely 10 minutes long (easy fix… Nothing wrong with my laptop like I thought, except needing a new charge cord) but just long enough to receive the help I needed, without being made to feel like a complete idiot who knows nothing about computers. I will be back anytime I need computer help! Highly recommended.

The gentlemen who work at this store are very professional and courteous. They fixed two of my computers, answered myriad questions I had, and spent several hours on remote troubleshooting for me. Most importantly, Albert helped educate me while never once talking to me in the patronizing tone of voice I often hear from the computer techs at the university where I work.

I was visiting the Carlsbad area when my computer took a turn for the worst. I had to send several clients proposals and was about to go out and spend major $$ to by a new computer until I found the Data Doctors!
THANK GOD FOR THEM! They fixed my computer troubles in no time with friendly service. I was able to access my documents again and send my proposals to my clients on time.
Data Doctors saved the day.