Croziers Flowers

Exceptional customer service. We live in Northern California and wanted to deliver some flowers to our cousin in Vista. I called early in the am and was able to have them make a beautiful flower arraignment that was delivered in the afternoon. They even texted me a picture of the arraignment. Very nice people and I would order from them anytime.

Our family would like to thank all the ladies at Croziers for putting together amazing arrangements for our daughters wedding at Twin Oaks Garden Estate. Nannell and Kathy listened and went above and beyond our expectations. They worked with us on the price
as well as creating beautiful arrangements. I never had to worry about the flowers, these
ladies are very confident with floral. I will bring some pictures in as soon as I receive them from the photographer! Thanks again Tina, Rick and Brooke

I called at 15 minutes before closing on Wednesday before homecoming needing a corsage for my son’s date –can you say procrastination? Anyway, unlike another reviewer mentioned, Nannell was not rude, but was patient and totally accommodating! I’ve never ordered from them and wanted to make sure they were nice. It went so well, that I also ended up ordering a delivery for a coworker that just had surgery.
When we picked up the flowera, they were stunning! Definitely have a go to florist!

I had a last-​minute order to be delivered within a forty-​five minute period; they were so very accommodating… took my order and assured me that it could be done!
Would definitely call on this flower shop again.
Thank you, Croziers!

Crozier’s Flowers did all of the floral arrangements for my wedding (bouquets, centerpieces, aisle and altar arrangements) and the entire evening and well after I received compliments on them! Leading up to the wedding the owner, Nannell, was such a joy to work with and very particular about perfecting the look I was trying to achieve. It was a wonderful experience, and I wouldn’t have done it with any other florist shop. I couldn’t recommend Croziers more!

Croziers is a wonderful florist shop. Nanell is especially helpful. She takes time to explain the flowers and arrangements to you and makes helpful suggestions. She reads the cards back to you to be sure it’s right. She is VERY patient and kind. I have been ordering from her since 1998. With such beautiful floral arrangements and dish garden arrangements and outstanding customer service, and punctual delivery service, you can be sure your order is completed professionally and with great care.

Although they have pretty flowers they are WAY over priced for what you get. I would suggest just going online to ftd. Won’t use Croziers again.

Flowers are nice, Nannell is rude so if you are willing to deal with that type of customer service, and she is the owner how sad.

I use crozier’s flowers, because they have an easy to use website that allows same-​day delivery. I’m across the country when I order, so I can’t guarantee the freshness and quality of the flowers but I’ve never had a complaint! So as far as I’m concerned, yay, I’m a fan.

First the Good: Went there because another florist «flaked» on my order for Mother’s Day. Crozier’s was accommodating for my special, short notice order. Thus the reason for two stars and not one star.
The Bad: ordered a gardenia corsage. They charged me $ 35 plus tax. In 10 years, I have never paid more than $ 20 for the same type of corsage. Picked up the corsage only to notice browning on the edge. For $ 35 dollars for a single flower, it should have been perfect! The lady stated that they paid a lot of $$ for this Majestic gardenia. Instead of offering a reduced cost, she simply replied that I didn’t have to take it, which is unreasonable knowing that this is Mother’s Day weekend. Poor customer service! To top it off, they didn’t even provide a receipt.
I will never purchase flowers here again.
Update 6÷19÷2015
Ok… This update should have been three years ago but really haven’t used Unilocal until recently. The going cost for Gardenias were/​are high with a range between $ 25-​$ 40 for a flower… Therefore the cost of this Gardenia was in the normal range. Secondly, which is the most important factor, was that my Mother LOOOOOVED this majestic Gardenia. As a result, I’ve changed my rating to four stars.
I probably WOULD purchase flowers here again!

This place is horrible, I went in and placed my order about 5 months before my wedding. The owner, Nan, was rude from the start saying things like «why wouldn’t you get a FRESH flower for your dad??» (I was considering using both fresh and silk flowers) She took my order and said she would be in touch. I gave her a deposit at this time. I called 1 month later to give her another portion of the balance and then again 2 weeks later to add a corsage for my mom and give her another payment, I then asked what my balance still was since I added another item… She gave me the total for the entire order, she «misplaced» my previous payments. She finally figured it out and we went from there. On the same day while on the phone she asked if I could be placed on hold and I told her sure, she clicked over but was still on the same line as me and proceeded to tell what she assumed was another client that one of her needy brides, you know how they are was taking up her time. Yes I was taking up her time because she lost my payments!
She calls me 5 DAYS before my wedding and says «you know, I really don’t know why I took your order this way because the rinonculas you wanted for your bridesmaids bouquets aren’t in season, so can we replace them w/​gerber daisies? maybe carnations?» mind you my order is completely paid for completely w the price of rinonculas and NOT carnations or daisies you get for $ 1.00. At this point I hung up thought about and had to call back. I ordered a cascade white orchid bouquet and was not willing to have my girls carry carnations. After some «discussion» and I put it this way because she was not in the least bit apologetic or trying to help me fix this problem that SHE created in the first place. I’m not a florist i don’t know what flowers are in season i expect her to know. She asked things like «well would you like to cancel your order?» (yeah 5 days before the event) Finally we agreed to do white dendobrium orchids. Ok I can live with that.
I picked up my flowers a day prior to the wedding because she is not open on Sundays and we had agreed they could be picked up a day in advance. Nan assured me that the flowers would be ok overnight and she would package them as if they were going cross country. Well I show up and they are wrapped in plastic and I must put them in the fridge. First off, the bridesmaids bouquets weren’t bouquets they were a bunch of orchid stalks that she put together and wrapped ribbon around the bottom. My mother’s corsage was a boutonnière which she obviously did not wear all night, my fiancé’s fell apart within 5 minutes of putting it on and the entire flowers for the arch died despite being in the fridge.
Overall it was a horrible experience, poor customer service and not professional in the least way. I would never go or recommend ANYONE to this place ever!