Visalia Convention Center

I had paid for tickets to see the magic men show last night and was very disappointed with the entire venue. First we bought our tickets in advance and had them at will call to avoid the line. That part was OK as I know this show brings people from all over the valley. We drove from Fresno for my friends birthday celebration. We were directed to seats after showing the usher our tickets. There was 6 of us and we sat down. 3 of us got up to go get drinks and when we came back, the had made our group give up our seats because there was a no holding policy. So as you can imagine I am very upset at this point. But a girl came over and then we explain what had happened. Her and another girl that were directing people to their seats said that the manager was hiding in the bathroom because she was overwhelmed with all the people in attendance and had left them out here to do her job. THAT was upsetting to hear. So they gave us new seats. The show said 7 on the tickets and it is now 830 and the show had not started. OK fine. Well at 930 the show still hadn’t started — a security guard came over and asked us to move. I asked him why and he said because we were not wearing the appropriate wrist bands to sit in the seats — mind you hes the one who ushered us to the seats after the first debacle. After I tried to reason with him, he said we needed to move or he was going to escort us out. I asked to see a manager. I went to the front and spoke with her and told her the issue and now being very frustrated and upset I asked for my money back. She said she would go resolve the issue and be right back. 25 minutes later she had not returned. So I asked one of the girls to go find her. I also over heard some workers explaining how the venue had been overbooked and some women were having to leave because there were no seats. While I did see employees running around adding more chairs to each aisle I cannot confirm if women were actually leaving. But that is concerning as it was more than likely OVER capacity in the venue and now have a risk of a fire hazard. The manager has now returned and said she was unable to issue us a refund because the venue was not responsible for our loss — the entertainer was. I asked for her name and contact information in which she told me no. At this point I am very tried and upset that this whole scene has happened and just want to go home. So not only will I never be coming back to this venue, I will be posting about my experience on other websites as well. My loss of money and time, and the way the manager and venue handled this situation is embarrassing for them as a business.

I visit the Convention Center once a year or more for workplace training events. It’s a nice facility, well-​maintained, clean, the conference rooms are spacious with comfortable seating and up-​to-​date presentation equipment. Good parking on-​site and across the street in the parking garage. Convenient location in Visalia.

Gun show was awesome. The convention center is a nice place to legally get ideas on how to get weapons to protect you and your own.

I went to an event here today and have to say I found the facility to be quite decent. There is a big parking garage across the way (free), which is very convenient, although there is no way we could find to unload stuff into the center very easily. Since we have to pack in a lot of stuff for our event, that second bit was not pleasing. However, the room for the event worked very well and the staff kept the coffee and water full. they also packed a nice little lunch, though the chicken was gross, for all attendees. Since many people were going to two days of the event, they were grateful for the 24 security and the ability to leave their stuff safe and locked tight in the room. The tables provided worked perfectly, and the staff bustled about in the morning to make sure all the little details were looked after. And most importantly, the bathrooms were close by and decent. A good place to hold an event.