I have never admittedly used this company. However, I do commute along Coldwater Canyon in Los Angeles everyday going to and from work and at least once a week for the most 2 months, I have been 15 –30 minutes late for work because this nursery has a lane on the road closed while bringing in large trees. There is no reason this needs to be done during commute hours and it is a major inconvenience to hundreds of people. I know they have received many calls complaining and yet they still do it. Not a considerate company in my book!