2 appointments was enough to know that no one should trust dr. Madsen. 3 hours of waiting for 20 minutes of actually talking to the doctor is extremely unnecessary. His bedside manner is rude and condescending. 2nd appointment was worse! We were called the day before to inform us the doctor needed us to come in earlier. We arrived at the specified time only to what 15 outside the office(not the waiting room) because they were having a late lunch. Finally after knocking a second time his son came out and told us that the Dr was in a meeting and we would have to just wait until he was ready. The son was very very very rude. Not apologizing instead made us feel like we were interrupting them! My dad has a brain tumor and doesn’t need to be treated like this! I have never had such a bad experience. If you’re referred to him run away!
Kristin B.
Classificação do local: 1 Santa Rosa, CA
I’m writing this on behalf of my elderly grandpa and family friend. First my grandpa’s experience. He received lower back surgery as well as an aggressive infection. At his age the hospital advised us to prepare for the worst. The infectious disease doctor called doctor Madsen on our behalf and asked him to see my grandpa. He refused and after more urging told us he no longer wanted him as a patient. I can’t even imagine treating a patient with such terrible bedside manner. My grandpa made it through but with no less back pain than before the surgery and greatly weakened from the infection. He went from occasionally relying on a cane, to confined to a wheel chair except for extremely short walks. Our family friend also saw doctor Madsen more recently for a pinched nerve. Unfortunately we weren’t able to warn him. His experience was less dramatic but disappointing nonetheless. A farmer, he requires the ability to move. When he realized his limp arm was from a pinched nerve instead of a heart attack or stroke, he went to see doctor Madsen. The doctor told him he would need surgery. Our family friend told him he didn’t want surgery at his age(90) to which the doctor replied that he would only be out for a day or two. He agreed and got the surgery. He was in bed for quite a bit longer than a day or two and he ended up wearing a neck brace for 10 weeks after originally been told it would be 6. When he asked the doctor why it was taking so long he said the doctor got upset with him. We wish we had warned him before and perhaps this will convince you to make the drive to UCSF or UCLA instead.