Lampe Dodge Chrysler Jeep Ram

Everyone here at Lampe Dodge is amazing! They are all so nice and extremely helpful. By far the best dealership I have ever been to. Buying a car here has never been easier. I would recommend this place for anyone buying a car. Everyone here is A+. These guys are the best, the best!

My husband and I had a great experience at Lampe. The staff was extremely professional and made us feel very welcome. Purchasing our new Jeep was quick and easy. They answered all of our questions and really made sure that we were taken care of. It truly was a great experience. I will refer all of my family and friends to Lampe! Thank you again!

Took our 2012 dodge caravan in on Friday to be worked on due to check engine light which they figured out the issue quick which was covered under warranty. Said it will be done Monday afternoon and apparently I had to get my own rental car… Monday van was not done, Tuesday van was still not done due to someone calling in sick which then they decided to get me a rental after I’ve been paying for 4 days out of pocket, then wenensday still not done and finally Thursday night it was finished which we were able to pick it up. Next day my wife was driving and the air conditioning was not working and I checked the freon and looked over to make sure everything looked good and found that they didn’t hook up the compressor wire harness was not hooked up which I did and fixed the issue. All together glad car is fixed but rental costed me a lot of money and having to finish the work myself is unexceptional.

I get the express oil change and tires rotated. Love the service department. Quickly done and everyone is very friendly. Highly recommend.

Staff was great; the technician did a good job on my car and the service writers were all very friendly.

I’d be lost with this place. Kenneth in the service department is always a pleasure to work with, and makes us feel like our business matters to the dealership. No concern is ever too small to get help with. I highly recommend them for your service needs. Unfortunately, we didn’t purchase our car through them (we bought our car as a spur of the moment decision while out of town), but from what I’ve heard, they are good to work with while purchasing your car as well.

My fiancé went to have his factory recall defect fixed and the service department did not record his appointment. They took the car anyway and promised to have it done multiple times during the day. They had the car for 9 hours total before they finally released it to him. This whole experience has been horrible and will travel to Fresno for future service. What a ridiculous waste of time!

Santa, glad I made your list!
I love my new Dodge! The sales team and staff are the best. You won’t go wrong buying your new car here. This is my second car that I bought at Lampe Dodge and my third from the owner, Dave Houck. Thank you Dave for everything!

I was very impressed with the customer service we got here. We have purchased many vehicles before but the sales team and financing is the best around easy to deal with no pressure just honest and if you know salesman that’s rare. I will purchase a vehicle here again when I get my next one BEST place around plus they go the extra mile to get you what your looking for very pleased

I love these guys! Ulysses always make mefeel like a VIP, bending over backwards to help me, no matter how minor or major my issue. I have an older vehicle that needs quite a bit of TLC and they are always happy to help. I recommend them for service and sales to everyone I know. Thanks guys!

So pleased with my experience with Lampe. This review is long overdue. They continue to give us phenomenal service. They’re always very busy when we stop by, but I truly believe this goes to prove their quality! Their’s a little bit of a wait but I typically take the shuttle home and have my husband go with me to pick up the next day.
We have all our maintance work done at Lampe and have purchased both my car and my husbands truck within the past 3 years.
They really make us feel like family! I’m always happy to walk in the doors, the staff is so happy and friendly, they really enjoy their jobs and it shows!!! We’ve been to other local dealerships and Lampe is much better than we’ve ever dealt with anywhere else. Definitely check them out!

I love Lampe of Visaila. I bought my challenger R/​T March 2014. They had the best inventory of all the dodge dealerships I went to and the best deals. Ed sold me my car and he’s an awesome fellow! Also, the guys in service are great! Jim, Rodney, Kenneth have all been a huge help anytime I’ve had problems with my car! I would definitely buy another car here and I would recommend this dealership to anyone. The great customer service doesn’t end after you sign the papers. That’s a huge plus.

I joined Unilocal specifically to leave this review for the service department. Bottom line up front — best dealership experience of my life!
My girlfriend and I were driving through Visalia on our way to Sequoia when I got a shutdown warning on my 2014 Ecodiesel (DEF/​DPF systems). After checking Google for the nearest dealer, we headed to Lampe. We rolled in the door on Saturday morning just after they opened. Despite a full waiting room of people with appointments, we were immediately helped and made a priority.
After listening to our situation, the service manager Jim Steeleman gave us a rundown on the repairs, which would take the rest of the day. Since we were on vacation, they offered to put us in a rental car, which is not required by the warranty for this situation. After a quick ride to Enterprise, we were on our way only an hour or so behind schedule.
We came out of the mountains the next day to a personal phone call from Mr. Steeleman (on his off time, by the way) letting us know the vehicle was ready, giving us a detailed synopsis of the repairs, and arranging an after hours pickup.
I highly recommend Lampe for their excellent, personal, and attentive customer service. Thanks to Jim and his team for saving our vacation!

We received excellent customer service from every single employee! They were so easy to deal with and we were able to walk away with a great deal on an excellent car! I would definitely recommend giving them a shot! They have so many cars to choose from!

I’ve taken my car to them for oil changes twice and both times the staff have been great and have enjoyed my experience will continue to come to them as long as am treated like I matter as a customer both in sales and service

Their service department is top notch. I have had my Ram 1500 EcoDiesel serviced there three times now and they are quick and attentive. Since I come in from out of town, they always make sure it is ready when promised and are very competitive on pricing.
I’d trust Kenneth, Ulisses and the team with any of my vehicles.

I purchased a 2015 Jeep Wrangler n I love it. Best costumer service n trade in value.

Horrible service department. What good is 930 appointment and my car sat right where i parked it for 2 and a half hours. I asked for my keys and left. Thanks for wasting my time.

I gave this dealership 3 stars only because sales department is awesome. Love how fast and friendly sales is .
Now to start with service department… Horrible customer service rude and lazy service technicians and receptionist is unprofessional and bad mannered. Now with that said i would recommend buying. A car here but avoid service department unless you like being mistreated

I have had nothing but positive experiences here at Lampe! I really enjoy talking about jeeps and other vehicles and the guys here are totally open to just having a good chat about automobiles! So much so, I’m willing to drive 30min to go here instead of other local dealerships.
Our family has purchased multiple vehicles from here and I trust the service department fully when it comes to getting things fixed. We have had some timely issues with parts coming in, but most of the time things get taken care of. (This is the only reason to not get a perfect score here.)
Dustin is a great manager to talk to and is a fair guy to deal with. He’s also a Jeeper and can talk trails and off-​road exploration when he’s got time!