Sentara Independence Advanced Imaging Center

I can’t say that I was overjoyed when the ER sent me to Advanced Imaging. But I am pleased to report that my experience was just the opposite than before.
My arrival, less than an hour before the noon close, found only one employee working both the preliminary check in and the check in desk. But she was pleasant and prompt.
Shorty after my check in, the X-​ray technician called my name. She was also extremely pleasant and friendly. My X-​rays were completed almost as quickly as they were begun.
When we finished she walked me back to the waiting room, cut off the tell-​tale wrist band, and wished me a Merry Christmas.
Construction has been completed at the front of the facility. So you no longer have to park on the Witchduck Road side and walk what seemed to be miles to Advanced Imaging.
The waiting room is bright, cheery and well lit with a rest room conveniently located inside.
It was especially great that the other patients were pleasantly, friendly with no sniffling, sneezing & coughing.
Sentara Independence is definitely «the» place to go for Advanced Imaging & ER if you live in Bayside. They are the best kept secret in our part of town.

This is a review of the emergency department at the Bayside Senara facility.
I will make this short. I presented with stabbing pain in my upper right quadrant, indicative of appendicitis. I was made to drink barium and undergo an X-​ray of the area, then I was sent home. I did this same drill for 5 nights in a row. FIVE I was exposed to needless x-​rays and and radiation, and needlessly drank that nasty concoction of barium. Thank God for a surgeon, Dr. Brown, who was working with an resident making rounds and looked at my films to find my appendix was 11 times the size it should be and I required emergency surgery. Dr. Brown did an amazing job, minimal scaring and I felt great the next morning. I was not about to stay in a Sentara facility one minute more than I had to and requested the Against Medical Advice form to discharge myself immediately.
On the nights I lay agonizing in the ER, the staff thought I was drug seeking, they think everyone without an obvious injury is drug seeking. So they take their time, ask insulting questions and make innuendos based on, well, nothing. These same dilettantes put patients through this drill because they feel it is their job in life to police the use of pain killers and judge those who are worthy. It is shocking how little these techs and nurses are paid, which attracts uninspired and under-​performing people. This type person tries to be seen as intelligent by strictly following and applying rules. This carries a false sense of authority and is the source of the arrogance running rampant in the Sentara organization.
My case is a clear example of this behavior in action. Under qualified people with a modicum of authority inflicted unnecessary pain, wasted my time, and caused trouble, just to satisfy their selfish need to feel important. The standard excuse is always the same, they are under staffed and overwhelmed. The truth is Sentara is adequately staffed but with unmotivated, unqualified, and un-​enthused employees. The next time I needed emergency assistance, I drove to a Bön Secours ER in Norfolk and received much better attention in a clean and updated facility.
My suggested add campaign — «Choose Sentara, for the adventure of a lifetime.»

Quick and easy if you need labs or x-​rays.