Monster Clean Carpet Cleaning

I was told when I called they did not move bedroom furniture– after the guys were finished, I was told they would have moved if asked them to. Had to have them return because my carpet was still damp after overnight fans and heat, especially upstairs. Also, a couple of spots in the master bedroom needed to be done again. When they came back for the touch up, practically argued with me that the carpet was NOT damp when I clearly put my hand on several areas where it was. I’m an RN and know when something is damp or not. I called because the business advertised it was veteran owned and local, plus the price was right. I will not be calling again nor will I recommend them.

We had used Monster Clean Carpet Cleaning with terrific results before for carpet, tile, grout, and upholstery cleaning, but we were afraid even Monster Clean could never remove a hideous mahogany brown stain on our brand new pale green carpeting. Our son had been home for the day at Thanksgiving and had brought his newly adopted, rescued pet dog home with him. We already have three dogs of our own. Well, at some point, our four-​legged visitor marked his territory on the leg of an antique mahogany settee. The next day as I was arranging furniture to make room for a Christmas tree, I moved the settee only to discover an awful stain. We asked the owner of Monster Clean Carpet Cleaning if he would please come tell us if our carpet could be saved. This was a really bad stain caused by acid acting on a very old mahogany finish and causing the old finish to run all down the leg onto the new carpet. With meticulous care, our forever new best friend managed to get that stain removed from our carpet. When my wife called me into the room to see the best that could be done, there was no stain. Just like the relieved customer in a current television commercial, I hugged the owner of Monster Clean Carpet Cleaning while my wife looked on (and no doubt thought I had lost my mind). He then proceeded to work more of his professional «magic» on the much older carpet on our stairs and in our upstairs hallway. We assumed that carpet definitely would have to be replaced after many years as we couldn’t imagine how it could ever look fresh again. Well, let me assure you that both the formerly stained new carpet and the old carpeting as well look as if they were just laid. And both section of carpeting were completely dry very quickly. Wow! If you want the best-​ever service from a team of friendly and experienced professionals, keep the phone number for Monster Clean Carpet Cleaning handy, and call when you need help! You’ll be very glad you did!

So my hoodrat kids left bright red footprints all over my house on Halloween night. These guys managed to get the stains out and make my carpet look brand new. They’re not what I would call inexpensive but they’re fast, they came on time, and they were friendly. Will definitely use them again.

Great job, on time and the guys were great. If you need your carpets cleaned call these guys.

We had our living room, office, stairs, master bedroom, and hallway carpets cleaned and were not satisfied with our service. They cleaned about 1200 sq ft worth of carpet and from arrival to departure it took 1 hr…1 hr for that much carpet! It takes longer than that to vacuum it! Not only that, after inspecting my rooms there was a stain in the middle of the floor in my office. I have no idea how it got there but it wasn’t there before they arrived. Their website and techs quote 4 – 6 hrs to dry. My first room was dry after 10 hrs and that was with the heat turned up, ceiling fan on and multiple floor fans. All the other rooms took a whole 24 hrs to dry.
I called and spoke with the owner about my service, dry time and the stain. He apologized, sent a crew out the next day for the stain and refunded ½ my fee. He said cleanings should take 1 hr per 2 zones so my service call should’ve taken around 2.5 hrs (my math). They went too fast to clean thoroughly and didn’t suck all the water out of the rugs. The guys who came the next day did an excellent job. The stain came right out and the carpet felt fluffier and softer than the rest of the house… plus it was dry in 3 hrs! If this crew had shown up originally I would’ve been very happy. This is the only reason I’m giving them 2 stars.
We prefer supporting local small businesses but I won’t hire them again.

Called to get an estimate for my office building, said they would be out the same day & then never showed.

MonsterClean did a great job, Our carpet is old, and weI thought NO ONE could get some of the stains out, but after MonsterClean managed to bring it back to life, and the stains are barely discernable now. We are VERY happy with the job done by MonsterClean!

Awesome affordable and efficient service –very knowledgable on how to remove a variety of stains from all carpet types. Monster Clean has my business for life!

Fantastic, my carpets NEVER looked so good. Jim made time for us on VERY short notice and went out of his way to get keys to my house. Will definitely use him time and again!

Monster Clean: Very efficient, effective and highly recommended.
Monster Clean did an excellent job on making the carpet’s in our optometry practice brand new again. Jim brought in extra crew to make sure everything was done efficiently so my staff didn’t have to stay late on a Friday afternoon. We were extremely appreciative of that. They were very nice people to deal with. They were reasonably priced and our carpets look perfect. I would highly recommend Jim and Monster Clean.