Kroger

This has always been my grocery store of choice, regardless of it’s failings, because I am loyal to Kroger & this is the closest one to my house. That said, the other two Kroger’s where I periodically shop (Republic Drive & Virginia Beach Boulevard) are so, so so much better.
Today was the worst experience ever. I didn’t feel well at all, but forced myself to go to Kroger because I was out of everything, not having gone grocery shopping in three weeks. It was all I could manage to make it through the store, picking up the essentials as quickly as possible.
Check out requires one to put all the items on a conveyor belt & I had a lot of things. So I was very relieved when that task was over. When the cashier finished, he kept hitting keys in the computer & finally summoned a supervisor. She looked at me & abruptly said, «The computer is frozen up. You’ll have to check out again.» Without a second look she rebooted the computer & walked off. I dejectedly made my way to the last checkout counter, expecting someone to at least take the groceries out of the bags & put them on the conveyor. But no one in the store offered help. The cashier just looked at me, waiting for me to start.
I always bring reusable bags from customer friendly Whole Foods & Trader Joe’s. I had 6 of those bags, each filled to the brim. I had to lift each to the conveyor belt & take every item out. The cashier let each emptied bag slide down the conveyor & into the groceries. It’s a wonder any of them are still intact. Then he haphazardly rebagged my purchases, mixing items that should have been separated. One was so heavy I could barely get it into the car.
Yes, it was a struggle to get the bags into my hour, then my house. I’ve put the now half frozen items into the freezer and have left the non perishables to put up later.
Was the trip worth it? With the exception of having nothing I wanted for breakfast, I would say no. As usual they were out of many items. A few of my regular purchases no longer had a shelf space. Have they stopped carrying them? The hot food bar, as usual, was half filled. The items there were dry & unappetizing from lack of care. The hot food bars at the Republic Drive & Virginia Beach Boulevard stores are yummy & well stocked.
Why is this store so different? Certainly it’s very busy, especially on the weekend. But it doesn’t meet the standards I expect from my Kroger shopping days in Atlanta & Cincinnati.
I think I’ll rest now.

Love Kroger! The store has a great layout, nice carts that roll smoothly. The produce is always stocked with ripe, beautiful fruit and vegetables. I never have to wait for service at the deli counter … They have great sushi too! The customer service at check out is awesome. There are always plenty of registers open and always naggers on hand. They even offer to load your car. This is a chain grocery store with a mom and pop sore atmosphere!!!

Less packed than the Super Krogers that are cropping up all over and tucked away enough you can easily get in and out. They have great fried chicken up til like 8pm even at this one. Kroger has good sales and good quality foods in general.

Very poor customer service. The
Cashier and bag boys need multiple hours of customer service skills. Funny part it’s usually older Caucasian employees. No assistance offered. I live within a mile of
The location but still drive hours to avoid the rude employees who do everything but find what you need

I often go there to buy organic vegetables. They have much cheaper organic products than other stores. Much cheaper than the little creek commisary. And much fresher. Not only vegetables and fruits but also eggs, meat, soy milk and etc…
The staffs are friendly and helpful.
I’ve shopped there for almost two years and I didn’t know a thing. Their gas is sometimes cheaper than military bases. Every time you use your code, minus 3cents. How come I didn’t know this for this long???
Little creek base 2.1499
Kroger’s sign 2.1599
W/​value customer code 2.1299
I know it’s a small difference but think about it for a long run. A big difference eventually!
Also I remember one more good thing. They sometimes sell the wine Josh at a pretty good deal. If you buy six, you get an extra discount. Much cheaper than Nex exchange.

Great location! One of my offices is located right down the road on Shore drive, so I visit this location frequently on my lunch breaks and after work for a quick trip to grab things for dinner.
The store is always clean and the staff is generally pleasant. The selection is great. My one complaint with this store is that they have so much packed in to a small space. Maybe I am used to the Kroger off of Holland that has ample space. I always just feel like I am rubbing elbows with the people around me in this section. It doesn’t matter if I am in an isle, checking out, or in produce. I feel so cramped here! That is why I only shop here for short trips and not the big haul.
The prices are competitive with the other stores in the area.

Fuel center only review, located in front of store. Pumps are immaculately clean. Trash was empty and windshield was available. Can’t beat the fuel points if you are a regular Kroger customer. Love this place!

I love the small town feel of this store! Everyone is very friendly.

I like this Kroger, nice and clean and the staff is friendly. The produce section is quite nice and the prices are pretty good too.

I love the fact that they carry a wide variety of organic items from produce, to frozen/​cooler items, to an entire row of packaged items. This is my go-​to stop when I can’t make it to Whole Foods.
Their prices are fair, but they stopped doubling coupons so that’s a thumbs down in my book.
As for the people that frequent this place: watch out. Literally every single time I come here there are zombies and trolls walking around, along with probably the grumpiest old men and women you will ever encounter. I always leave and question why I went there in the first place.

It’s a grocery store so it serves it’s purpose! It is clean, prices are okay and selection is pretty good. Recently redone with a good Produce and bakery section.

Where their samples include sushi? Holy crap!!! I got a lobster roll!!!
Yum!!!

We started going to this grocery store right after we got married 4 years ago. Our apartment was not that far away and they we just preferred them over gross Food Lion. We ended up moving a little further away 3 years ago and still come here for our shopping. It may not be the fanciest of grocery stores, but the selection is great, the store is always clean and the staff are super nice. Plus I find the prices very reasonable. On a few occasions, we have ventured to other stores and just have not been able to leave Kroger. I love them. Plus now they have a great fuel station. We earn so many points by shopping that I save a lot on gas.
Download the app for iPhone and you can customized your Kroger coupons!

I normally wouldn’t write a review of a grocerty store unless there was something spectacular about it. That’s not the case here. However, since they have more organic and gluten-​free products than any other store in the area, they’ve become a hit with me because of dietary restrictions. These items are also priced at or below what I’ve found in other stores which carry the same items. The store itself is no Taj Mahal, but who the heck cares… I’m not going to live there!

I totally agree with the last reviewer. As you can see by my profile pick, that I know a good Kroger when I see one. But this store is the Kroger that Corporate forgot. I even tried e-​mailing them, noting how much I loved the Kroger Marketplace we used to shop at years ago. What!!! Virginia Beach has never experienced the awesomeness of a Kroger Marketplace? Oh, shoot, that’s right, Kroger, Inc. doesn’t think that VB is profitable enough for a Marketplace. That’s o.k., I can hold out until the Target gets here. I am at a loss to understand why Kroger would spend all that money and time to upgrade the fuel center and NOT do a darned thing to the store! Oh, and the front door broken for three weeks? That’s just messed up. But it is better than when I moved back here. Two years ago there was a huge RAT trap at the front door. I love my fuel points, but your store makes me retch.

Best grocery store this side of town. Store was clean and well-​organized, though I did get that «crowded feeling» with all of the displays.
Decent selection of organic produce. Would like to see more organics overall.