Kellam Mechanical Inc.

I just called asking for someone to come out and check my heating problem and before anyone asked me about my issue, they needed me to sign a maintenance agreement or my charges were going to be much higher. Um… I don’t even know who you are as a company and you won’t even come out to my house to meet me first? Unbelievable. Where I’m from, a first visit should always be free and then we go from there. I miss where I’m from.

I have a real dilemma. My downstairs bathrm, which is a very small add on Was leaking due to the wax ring being worn. Micheal and Sons put on a wax ring. However, the tile has water under it, the grout is chipping. Needless to say our subfloor is taking a hit. We are in a fix having already spent over $ 3,000.00.(a long story) we can’t afford another penny. The Lord says in his word «you have not because you ask not“we need a pro bono plumber!!! please help us!!! Please contact Cheryl at 757– 270– 2995

My A/​C went out over the Memorial Day weekend. I called Kellam Mechanical, and the very nice answering service lady took my information. Shortly afterward, a tech called. His phone wasn’t very good, so I couldn’t understand him and had to ask him to repeat himself several times. His annoyance was very noticeable. I asked how much it would be to come look at my A/​C. He said the service call is $ 120, plus overtime, and then because it’s a holiday, and … I have no idea what he said after that. He was annoyed, I was clearly bothering him, and I wasn’t about to pay all of that money, even on a holiday JUST for a service call. I thanked him and ended the call. I did eventually find another company whose tech came immediately and was happy to help me. I now have a maintenance agreement with that company.
The following business day, I received a call from Kellam Mechanical saying they saw I had called over the weekend and offered to send someone out to look at the unit. So, the tech never even closed out the call. Friends recommended Kellam Mechanical to me. I’m very disappointed.

These people are the BEST in the business! Hands down, I wish they did other contracting skills. LOVE them! I called about my heat acting «funny». They called me back without prompting, they came when they said they would, their fees were extremely reasonable & told me if I had any further trouble to call & they would come right back out, no charge. Who does that? Kellam mechanical… that’s who.

Kellam was everything I needed in the time of a crisis; and couldn’t get from other companies. Responsiveness (unmatched!), value, integrity, quality. If it stays like this I will be a life long customer. Highest possible endorsement.

We have used Kellam mechanical for both HVAC repair and electrical work. They are always prompt and courteous. The technicians are very thorough and neat. I highly recommend them for all of your electrical and HVAC needs. It’s nice to find a company that does what they say they will do and does it right the first time.

We have been using Kellam Mechanical for a few years now. They replaced our old broken down HVAC a couple of years ago. We have them come out twice a year for check-​ups and cleanings, they always set up a time window for the appointment and call when they are on the way and they have always been right on time. The techs are really good, neat, clean, professional and knowledgeable. The office staff is really good too, friendly and very responsive to customer needs, like following up with phone calls and giving the impression that your business and satisfaction is of utmost importance to them. Kellam Mechanical is family run and local company that does costomer service right.

We use Kellam Mechanical any chance we can for electrical, water heater and HVAC work. Great service and it’s nice to support a local company.
Kellam Mechanical is also a generous supporter of Virginia Beach Little League which shows how they care about the community.