Coucoon Signature Salon & Spa

I don’t know why it took me to long to post a review but it’s quite over due! Chris and Bruce have created the perfect salon and I have been a faithful customer for going on two years. Anything I come here for is done with perfection. Bruce does an amazing job with blowing out my curly hair and trimming it to perfection. Christopher is always looking for customer feedback and improving on areas that are mentioned. I love Coucoon and will never leave so long as I live in Virginia!

–ATMOSPHERE (4.5): very clean and modern. Comfy chairs for the pedicure
—SERVICE (4.5): The woman who did my mani-​pedi was AWESOME. She’s been doing hair and nails for 14 years. Tyrese? (Sorry, just going off what it sounded like). I had a groupon for the mani-​pedi. The only complaint I have is that Coucoon books appointments closely to the next so by the time her next appointment was there, I was still drying my nails. Of course they got a little messed up. She told me to stay but it was a little awkward and I did have another appointment to get to. Not her fault.
—OVERALL (4.5): I liked everything about Coucoon except the tight scheduling. Groupon was definitely worth it and if I could do it again, I would get Shellac.

I decided to give Coucoon a try since they were on Groupon. Tucked away in a strip mall, Coucoon shines from your typical strip mall spas. The décor was sleek, the staff was professional, and the service was great. Mona did my nails, answered all my first-​time-​shellac questions, and maintained pleasant conversation with me. I would definitely recommend Mona and Coucoon for anyone who wants to relax and be pampered.

Best haircut by Mona I’ve ever had at any salon. You truly get what you pay for, and it was worth every penny. True artist when it comes to hair! My haircut gets better and better as it grows out. I’ve never experienced that before. Will be a loyal customer!

I stumbled across this place through groupon and was extremely satisfied with this place. Had my first ever Brazilian wax from Natascha and she was excellent – I highly recommend her. She did a wonderful job with my waxing while making me feel very comfortable and at ease during the process. I will absolutely be back!

Amy was absolute amazing! She made me feel so comfortable and she was very friendly. I highly recommend her for a Brazilian wax she does a great job.

I found this spa by using Groupon or Living Social, can’t remember which. The salon is clean and modern, and the staff is very friendly. I am always a little nervous getting a mani/​pedi, but everything seemed hygienic. Also, I had a nice chat with the woman who provided the service, and she did a great job. She is very skilled with the tools, so there was no pain at any time. A great experience.

Amy, she did a great job on the Brazilian wax. The place so clean. All the stuff so friendly!!!

I did not have a great experience my first time here, hence the earlier review. Chris, the owner, contacted me and told me that they strive for excellent customer service and they had actually let go of the people who were in my review.
I appreciate the fact that he took the time to reach out, so decided to give it another try. While I earlier had a Brazilian wax, I’ve since found someone I love so went back for a different service– Mani/​pedi. The Mani was a good standard manicure, but the pedi was great. Some places have those for scrapers that feel like they are taking 7 layers of skin off, but not theirs. My feet felt great!
My only note is the pedi station awkwardly faces the bathrooms and I hadn’t planned ahead with a book or something to divert my attention. It lead to some interesting people watching, luckily no smells though. :p

Saw a groupon and decided to try them out! Very beautiful salon. Had some troubles finding it with my GPS but once I looked up I was here. I called to reschedule my appointment and they were able to get me in for an earlier appointment time! When I arrived I was greated immediately and signed the forms then it was to the back! The rooms are very nice with relaxing music but when I looked down at the be I saw what looked to me pube hairs on the bed and it was not very pleasant. The piece of paper that they gave me to lay on didn’t cover it so I just tried to lay as far up as I could! If it wasn’t for that I would have given 4 stars. The waxer was nice and gave some conversation while in the room. Not sure of the original price but with the groupon I paid $ 29 plus gratuity!

Bruce & Chris are incredible. The customer service at their spa is phenomenal. I have been seeing Bruce for ten years now and everytime I come in to see him, I am welcomed by smiling faces, refreshing beverages of my preference, and a relaxing ambiance.
Recently, in a panic from making a rash permanent cosmetic surgery decision using a groupon, my face was transformed completely — and not in a good way.
I flew in from Manhattan In hysterics, called Bruce to inform him of the situation, and he immediately made time that day for a consultation. He then rush shipped the color I now needed for my hair to balance out my face and stayed up until 2 am helping me find a remedy for my situation.
The next morning I came in and was treated with outstanding service. I could not be more grateful to have Bruce as my hairdresser and would travel any distance to see him for my hair.
Bruce is extremely talented and has been practicing professional haircare, styling, coloring, etc. for decades. If you are looking for a trustworthy and dedicated hair professional, make sure you book your next appointment at Coucoon Salon & Spa.
*This review was written from my heart and actual experiences with Bruce over the past decade. Feel free to contact me for further information regarding Bruce, Chris, and the Coucoon Salon & Spa at +14 079 656 565.

Made appts for mani/​pedi for myself and my daughter. The salon was lovely and the people at the front were nice. It seems like a nice place w/​o being pretentious. I might go back if I get a rec from a friend for a particular stylist or nail tech.
Buuuuut — it was the worst pedicure of my life. I wasn’t expecting too much. Just a relaxing experience. Appts were with Lucy. She kept cutting my feet when cutting nails and complained it’s b/​c my nails were too short, she didn’t buff the nails, was inept at pushing my cuticles back, she half-​heartedly rubbed lotion in but there was no foot or leg massage, complained that other nail techs don’t put things back were they belong and forgot her tools today… sigh…I could go on. After two and half hours, we left w/​o doing the mani. We asked to stop after the pedi and got outta there. I coudn’t sit thru anymore.
She seemed nice but suffice it to say that she was simply inept overall. Maybe she doesn’t usually have super long nails and was unsure how to manage her pedi work with them???
I didn’t even mention it but they gave me a10% discount for making me wait a half hour. That was nice.
If they get a capable nail tech, I would go back b/​c the folks that greeted me were friendly and the salon had a lovely atmosphere. Otherwise — never again!

I really love going here. Bruce and his team are fantastic. To me they are the best in the area. Love you guys!

best salon and spa in virginia beach !!!