Attempted to get service there three separate times. Had the worst luck. Unprofessional and rude customer service. In fact, we walked out of the store on all three instances. Had much better luck heading to AT&T near town center. Worth the extra drive from Oceanfront!
Rob H.
Classificação do local: 5 Norfolk, VA
Came in to upgrade my daughter’s phone to an iPhone 5s. Andy Artz helped me out and he was excellent! I’ve been an AT&T customer for many years having purchased many phones and accessories. This was by far the best service experience yet! Very personable and very knowledgeable, plus it was on Black Friday, which is a brutal shopping day. A+++++!
Nicole K.
Classificação do local: 5 Virginia Beach, VA
Tracey greeted me at the door and was knowledgeable about my phone issue. She had experienced the same problem and explained that I would need to go to the apple store to have my phone replaced. Tracey made it clear that the issue was a defect with the construction of the power button holder and my warranty would replace my phone. She then did her due diligence, attempting to sell me a tablet. I appreciated the information she shared and would likely purchase a tablet here based on her information. They carry galaxy, windows and apple tablets. I’m strictly an APPLE girl!