American Mechanical, Inc

Was not happy with the outcome of this service. No problem with the gentlemen that came to
our home. He got the heat going and he said it could last a few hours a few days, a weeks its a temporary fix. He explained to us we needed a Hi Limit switch; but he did not have one on hand. He needed to get one from the warehouse but since it was Saturday it was closed. Unfortunately it broke within eight hours. I’m not upset about that because he told us that might happen. The part I’m upset about is we called them early Monday morning 8am was told no one was in yet. Because it was early, I understood so we called back at 9:45 am explained to them what had happen. They in returned said they were having a 10:00 meeting afterwards someone would call us back. We heard nothing from them. So we called another company in Monday evening to replace the switch. Which they had to overnight it. Which was little costly on top of the 135.00 it cost us from American Mechanical. We finally got heat back on Tuesday evening. I called American Mechanical Wednesday morning at 10:00am. I spoke to a lady, Lou, and explained to her what took place asked her why we did not hear back from her company. She then said they called Tuesday and left a message informing they had the part. I was home and did not get a call in my 58 degrees home. We were suppose to hear from them Monday; we call twice and didn’t hear a word back. To me that is not Good Business or professional. I Had asked for some compensation back to off set the total cost of needing another company to restore our heat. They reply. We did nothing wrong and therefor none of the money would be funded. NICE COMPANY…

They did an excellent job on a water heater replacement. Arrived on time, were courteous and cleaned up.

John was very friendly and professional. Explained the problem thoroughly and fixed it quickly. I would highly recommend him for any electrical problems you may have.

My HVAC heater went out and a competitor quoted me a price of over $ 400 (and that was with a 15% coupon). All he did was remove a panel, and looked at it for a couple minutes. The technician just knew the problem without using any tools or even trying to clean or tune anything.
I knew I needed a 2^nd opinion. I called American Mechanical and Luke J. showed up shortly after and was impressive and honest. He cleaned a few parts, tuned a few parts, and even explained what he was doing so I could understand. Total charges to fix my HVAC: the $ 85 dollar service fee. So, I saved $ 315 because American Mechanical is a honest company. Thank you again Luke J.

We moved into our new condo in June, 2015. The ice maker and water dispenser was not working on our Viking refrigerator. The first time a technician was sent out he tried to fix the problem through the back of the refrigerator. He could not pull the refrigerator out on his own so he said he would need to come back with another technician. There was no charge that day. The next time two technicians showed up to fix the problem. The two of them could not get the refrigerator out from the wall either and they were concerned that they would damage our wood floors. They even recommended that we get a cabinet maker involved because the cabinets that were built around the refrigerator seemed to be part of the problem as to why they could not get the refrigerator out from the wall. They also took the refrigerator off of the stands at the bottom and they could not get it back on the stands. Therefore, the vent at the bottom could not go back on properly. We were charged for their time even though they could not fix the ice maker and water dispenser. Fast forward to December, 2015 a neighbor told us about a guy that fixed similar problems he had with his Viking refrigerator so we called him. He came out to fix the problem and immediately located the issue. The thing is he never had to pull the refrigerator out from the wall. All Of The Work To The Refrigerator Is Done Through The Front. American Mechanical not only sent technicians to our condo that did not know what they were doing but they charged us for it. We will never use them again.

Today I had the opportunity to meet 3 of the extremely knowledgable and professional guys at American Mechanical, Inc. They came out to do preventative maintenance checks that come with the whole home warranty we purchased from them. They each have their area of expertise and were all efficient, thorough and very personable. Chuck (Plumbing), James (HVAC) and Steve (Electrical) answered my questions, gave me important information along the way and explained what they were looking for and their findings.
I highly recommend this company without hesitation for your home needs across the board. Thank you guys, I can rest easy my systems are in good shape.

They were absolutely awesome. Tresha was so accommodating on the phone when I didn’t have much time to work with. Eric V. And his partner were awesome and very thorough. They made sure I was set before they left my home! Thanks guys! Definitely recommend you guys!

American Mechanical has provided me with great service for both HVAC and Electrical needs. Technicians have been on time, courteous, and professional. I would recommend this company.

The plumber Eric was friendly, professional, and extremely thorough. He went above and beyond in fixing our leaky sink and giving me tips to improve the functionality of our faucet going forward. I really appreciated the care he extended. I also appreciated that he called in the morning, well before our afternoon appointment time, and was able to come right over. I will call American Mechanical again with any future plumbing needs.

The technician was friendly and knowledgeable. He took care of the maintenance for the AC and dryer vent. I would have given 5 stars but he didn’t get here until about 45 minutes from when he called. I was told we were first appointment. I LOVE that he wore the foot covers since it was a rainy day and it’s easy to track debris all through the house when you are in and out. I appreciate that!

Great service. Eric V was very professional and helpful. He is a skilled technician and also very efficient. I would use him and American Mechanical again.

Eric V was an excellent technician; he was punctual, knowledgable, and very efficient. We were told to expect a lengthy service call and Eric was able to completely fix the problem and clean up in a much shorter period than expected. Eric also took the time to explain every step of the process throughout the repair. We hope not to need emergency plumbing repairs in the future but do hope that Eric V will be available to answer the call should it be necessary.

John C was amazing! We are new to American Mechanical and needed service as our HVAC person has retired. John was professional, CLEAN, very nice and did a great job on the service work and later for a minor repair. We cannot say enough good things about John and his company. Thank you! Carol and David Davanay

Not having a good experience with this company so far. The waiting game to get my repairs done it taking entirely too long and their communication in almost non-​existent. I am calling daily to find out the status of my repair so I can get my air conditioning back up and running. They told me it would take two days to get the parts in on a Thursday and showed up Monday with the incorrect parts. I head no air conditioning in my house, in the hottest months of the summer, for six days now. Nobody is calling me to let me know anything. They had me pay for my repair upfront and at this point I’m thinking about going with another company. Hotels are expensive and American Mechanical is costing me more and more money every day as I waiting for them not to finish the job.

Eric was a great and very personable!!! We had an emergency situation with the hot water heater in the attic and he came earlier than anticipated. Once he got there he quickly assessed the situation and communicated with me on a level that I could understand (since I’m not a plumber). He quickly began work and informed me of the cost prior. Made a recommendation of something else that was not necessary but recommended and explained why, which I understood and agreed to (and it didn’t break the bank!). He tested the hot water prior to leaving and discussed cost with regards to moving the hot water heater from the attic. Eric also made me feel safe with paying by credit card and was able to swipe on site, without having to write down the entire credit card number. This was quick and affordable, our second time using them. A good experience in a BAD situation.

James was a great tech. On time (early) called ahead, so as to not interrupt my work schedule. Once on site, was fast and efficient. AMI’s techs are always utilizing up to date, new equipment and don’t rush to sell. This is the second time i have had an HVAC issue with an older system, and they NEVER went to the «you need a new system», in fact i was pushing it and they pushed me away. So onto James, again great tech, friendly courteous and professional. He wore booties in the house to keep debris and mud out of the house, which is a huge plus. Finally, he didn’t just leave after finishing, he stayed around for a period to make sure the system was functioning and not just a quick fix.

Very professional, easy to work with and responsive. Unfortunately I replaced my HVAC system, but they gave me many options with both parts and financing and took the time to explain them completely. Although the total bill was huge, it was by far the least expensive due to the rebates. These things are an unavoidable fact of homeownership but at least these guys treated me right.

Jesse B. is an excellent service tech. Thorough in his approach, attention to detail, fully explains the situation, very customer-​friendly in a professional way. Thanks American Mechanical and Jesse B.

John Cartwright with American Mechanical is a True Professional! I was really impressed with his punctuality, first off. I just finished working a graveyard shift and his timing was perfect. He is positive, explained the processes of what he was doing and why they were important. Knocked out the job and was on his way! I would definitely recommend him to anyone requiring a service on smoke detectors or A/​C inspection!

Good service and got the job done. Just wished they would have informed me of the price of the service before getting the job done. $ 110 for just unclogging the toilet with the auger and it was easily done was a bit pricey. Other than that the service was great.