Tip Top Kennel

I have boarded my dogs here several times and never any problems! Love that the owners live right there. Staff is always friendly even when I bug them several times while they’re there. I have to board my dogs separately but they always take the time to make sure they spend some time together everyday. They always come home clean and in good health!

I am sorely dissapointed. I left my dogs for 9 days. I brought them all the way from Philadelphia thinking they’d benefit from fresh air and wide open spaces. On the tour of the kennel I was given, there was a big fenced yard where I assumed they’d have play time every day. When I came to pick up the dogs it turns out thy never got access to the yard «because grass is not sanitary, you know dogs could have worms and stuff «Isn’t that why you get owners vet records?! I’m upset and feel so guilty for leaving my dogs locked up ²⁴⁄₇ even in a large cage with indoor and outdoor runs, it’s all on concrete! They never got a walk either! The last place I boarded walked each dog three times a day! If I still lived in SC I would have gone here instead. I should have taken them to one of the more expensive kennels I googled, because play time and walks were available. I was blinded by good prices ($ 23 per night for first dog, $ 21 for second dog). The owners and staff were extremely nice people and they did move my Parson Russell into his brothers kennel like I’d asked since he was barking constantly and wanting not to be separated from his brother. They gave back my dog beds in good condition and remembered to give back the remaining food and medicine. They gave my Parson his medicine every day. So I rest easy knowing my dogs were safe and well fed. But they were probably bored and stressed from lack of exercise! I just couldn’t go back to this kennel again, despite the positive aspects of it.
Update: one of our dogs has had separation anxiety and diarrhea since picking him up from boarding. We had to go to the vet for anti-​diarrhea medication.

I left my dog here for 4 nights and an unwanted 5^th night. My girlfriend and I call Tip Top Kennel in advance to tell them we are going to be a little late picking our dog up because we were just at the airport getting back from Florida. After a long day all we wanted to do was pick up our dog Tuffy who we missed so much. We show up 9 minutes after they close and the extremely irritable unfriendly owner tells us we have to pay $ 90 or come back the next day because we were late, mind you the bill is ALREADY written up before we get there, me and my girlfriend are 21 years old and barley had enough money to keep him there yet alone dish out $ 90 more because we were 9 minutes late. On top of this my girlfriend calls while on vacation to check on our puppy. The woman on the phone was very short with her and literally hung up the phone. Business should not be conducted in this manner and I am very disappointed in my experience with them. Will never ever bring our dog back to them because they were so unprofessional. Dogs are like family and they are not treated as such at Tip Top Kennels.