Romeos Amore Pizza & Ristorante

Rude and disgusting, the only way to describe this restaurant and food. I ordered delivery; large pizza, wings, 2 subs, fries and drinks. Paid cash and tipped $ 15. When I looked through the bag, part of the food was missing. When I called to ask if it could be delivered, the lady argued with me and wanted to charge me. She proceeded to hang up on when mid sentence. Then my husband called back, she put him on hold for an extended time and hung up on him. An hour later we finally got the food. Customer service is not a priority for this restaurant. Now let’s discuss the food. I’m not sure how anyone could screw up cheese pizza, but they did. The pizza sauce is tomato paste and bland. The subs had more bread than toppings. Taste was ok at best. Fries were half cooked and soggy. Wings were over deep fried and tasted burnt. But 2 liter of soda was perfect. Don’t waste your time or money here.

By far… the BEST pizza in Vineland! The owner explained his pizza is not just good, it’s the best and he is a man of his word. The staff was friendly and accommodating but the true test would be my family. The pizza was seasoned perfectly and the crust was crunchy and light. Not at all doughy. My family has a new pizzeria.

If a negative star were available for customer service I would have used it. We ordered for delivery and from the initial phone call the experience was terrible. After reading my order back to me, I confirmed and corrected it only to have the wrong order delivered. When I checked the receipt to confirm the order was wrong I also noticed a $ 2.00 delivery charge that is NOT advertised in their menu. When I called to inquire, the person taking the order started to give me an attitude as she asked if I remembered when she read my order back to me. Clearly I did and mentioned how I corrected her as well. Instead of kindly acknowledging the error, she persisted. In the end the manager decided I could have the corrected order but would still have to pay for it. That would have been fine had the young lady on the phone not been so impolite. To top it off, they were going to charge me an additional delivery fee until I asked for it to be waived. They obliged but by that point I no longer had any interest in dealing with them.
If you appreciate customer service, DO NOT ORDER HERE. Danny’s Pizza Pizzazz on Chestnut is a MUCH better establishment with excellent customer service.

This food stunk. Fast delivery but food not only tasted bad but the smell was out of hand.

I have been ordering pizza and wings from Romeo’s since the day I found that flyer on my door. They have been very reliable with the food and the delivery service that they provide. The owner is the nicest fella that you would ever want to meet, and he and his staff have been great. I tend to order 80% delivery, and I have been happy every time. I recommend that you try the wings, very good!!!

So I placed an order today at 7:42, while ordering I was bluntly informed my menu was out of date (this is the menu left at my job after a co-​worker ordered)…fine…my issue is its 8:55 and the young lady taking orders keeps telling me they are 2 blocks away. She seems to be amused by my disgust… NEVER AGAIN! PS THEY CLOSE AT 9…

Today I tried romeos for the first time and ordered a Margarhita pizza and I was pretty impressed. It is the only thing I ordered so I can judge other than based on the pizza I ordered. It was very chunky tomatoes and just the right amount of cheese. I have eaten at so many different pizza places and I consider a very good judge of quality pizza. I will have to try some other stuff there and add another review or revise this one if they let me. But it was worth trying and I recommend the item I had anyway if you like a quality Margarhita pizza. It’s ashame that vineland businesses don’t get reviewed often and some places I have seen in business for 20 years still don’t have one review. So I thought I’d do my part to contribute since few places are reviewed in this area. I’d love to know what others have tried and see more pictures of the food like most other towns have one their reviews.