United Dental Group Tyson’s Corner

I am totally overdue for this review as I was a patient here for over a year from 2014 to 2015. This is the worst dentist office EVER. I don’t even know where to begin with all the issues I’ve experienced with this place. My main problem with this place was lack of communication between the doctors and the office staff and between office staff and patients which led me to multiple unnecessary office visits without getting anything done. There are so many better offices around the area. I’m done wasting my time with this place.

I’ve been coming here for two years only because I work across the street. This place is run by Koreans and sometimes it is hard to communicate with some of the staff. Although this time I didn’t have any issues, it can be challenging at times. I came here for a cleaning with an appointment that I had to change twice. Changing my appointment was effortless and the staff are always nice. I was seated in the chair a couple minutes after checking in and the dentist came shortly after. The dentist assistant was no where to be found so they spent a couple minutes looking for her. Overall, the wait at United Dental is always short and they get you in and out pretty quickly. My one concern is that they have the dentist assistant’s polish your teeth after the dentist does the cleaning. For two years, there always has been different dentist assistants so I hope that these people are trained well. I did a whitening one time and i know it takes more than one session to whiten teeth, but their prices aren’t cheap. Luckily insurance covers cleanings, but as I need to remove my wisdom teeth, I think i’ll find somewhere else less pricey.

So I’ve had the best dentist experience here at United Dental Tysons. I was recommended by a friend who told me a ton of good things about this place.
The front desk receptionists are very nice and welcoming. They are quick and I’ve never waited more than 10 mins for my appointment.
My counseling coordinator Kelly is EXCELLENT and very helpful! Especially since i was a first timer there, she just made my experience so easy. I got a very reasonable quote on my Invisalign and my orthodontist is THE BEST. The team here goes above and beyond and provided me with such a wonderful experience.
I’ll definitely be back here for years to come!

I’ve called and visited over 10 dentists including my old high school teacher’s place.
But they all told me different things, and one place when i visited the second time, they told me something totally different.
I had a impacted wisdom tooth that was killing me. Some places told me to pull it, some said crown, some said filling, and some even told me i had to pull all 3 teeth around it.
I was upset, not because it was gonna cost me a lot of money, but because i couldn’t figure out what was really going on and what is potentially the best option.
I ended up here, and consulted after a x-ray.(yes, I took over 10 x-​rays because i went to 10 dental offices) The one thing that made me write this review was that they were HONEST. They told me what was wrong with my tooth and told me what was NEEDED and what was RECOMMENDED. Not just throwing a quote on my face, we talked about the problem.
I was so annoyed when other dentists told me that I had to get braces, because my tooth was hurting so much and they were talking about something that’s not even important at the time.
I had to extract my wisdom tooth thru an oral surgeon, which they referred me to. And had total of 3 fillings, cleaning, and extraction (for other tooth).
Place is genuinely nice and helpful,
I plan to do an implant on my extracted spot whenever I am able to.

I called and talked to Michelle and made an appointment for a free consultation for two dental implants. Michelle took me in to see Dr. Kim, who is a general dentist. His assistant took an X-​ray of each tooth. Then Dr. Kim showed me the X-​rays and discussed the condition of my teeth. He said one tooth has a little dark area which may be a problem in the future. My regular dentist didn’t find this problem. A panorama X-​ray was taken of my teeth, which usually costs $ 200 or $ 300, but the charge was waved. Next Dr. Li, who is a periodontist, looked at my teeth and gums. She found no gum problems. I have three missing lower back teeth on one side. I have a choice of getting a three-​unit bridge (supported by two dental implants), three dental implants, or two dental implants. Dr. Li recommended either three or two dental implants. She explained why she is not in favor of the bridge. The two doctors spent around one hour with me. I was very impressed with them and Michelle, too. They have the most up to date equipment that I’ve ever seen. When X-​rays were taken of each tooth, the dental assistant used a gun looking device and aimed it at each tooth. He didn’t have to go in the next room to push a button, because there is such low radiation. He did put a lead thing over my body before taking the X-​rays. Oh, I almost forgot, the cost of a dental implant, which includes the abutment (post) and crown is $ 1,999. This is their sale price for the time being. Their regular price is $ 3,999. At other places dental implants are likely to cost at least $ 4,500. Be careful when you call some dental offices for the price of a dental implant, as they may not mention that there is an extra charge for the x-​rays, abutment and crown.

I would recommend anyone looking to come here to be very cautious. I had purchased a groupon for a cleaning, x-​rays and exam, because I no longer have dental insurance and couldn’t afford to pay full price. If you just need the cleaning, and don’t mind the long wait, then go for it. The cleaning and x-​rays were fine. But if they tell you you need work done, go get a second opinion. I saved myself hundreds of dollars by doing this. As for my review…
My visit took 2 ½ hours… they were understaffed that day but didn’t think to call me to reschedule. I waited 45 minutes in the waiting room, then had the panoramic x-​ray taken. Then, waited another 45 minutes in the chair for my bitewings. Then another 20 minutes before the cleaning and exam. When I finally had my exam, the dentist said I had 3 cavities and 1 filling that needed to be replaced. I haven’t had a cavity in over 10 years so I was a bit suspicious. I decided to schedule a second opinion with the dentist I’d previously been going to when I had insurance, who is wonderful — Dr. Timothy Elder in DC. He did an exam and saw no signs of decay. Just to be certain, I got copies of my x-​rays from UDG-​Tysons and sent them to him. Again, he saw no signs of decay and didn’t recommend fooling with the chipped filling because it wasn’t causing any pain or any other issues. He didn’t charge me for his time, either.
On top of that, I had a very difficult time communicating over the phone with the UDG-​Tysons staff, given that none of them speak fluent English. A lot of headaches surrounding fees for getting copies of my x-​rays could have been saved, had this not been the case. Despite the language issue, the front desk staff were certainly friendly and all smiles.