Roosters Men’s Grooming Center

Update ** June 17^th — the owner was extremely professional and replied to my review nearly instantly. Like I said in my prior review, excellent haircut but a step was missed — We are all human, so it’s okay and I will be back!

I went a few weeks ago cause I was in a jam and needed a haircut. Haircut was ok. Today I arrived back in Merrifield about 4:30 from going out of town for the weekend and saw on their webpage that they were open until 6. I called and got no answer. I decided to walk up as I am only a few minutes away. When I got there there was one barber working on a customer and he said he was busy until closing. I asked him if that is why he didn’t answer the phone. He said, yes he was very busy as the other girl had left early and left him alone. I told him that it was no excuse for not answering the phone. He said he was sorry but that he was very busy and that is why he didn’t answer the phone. I won’t be going back there again. When hair cuttery opens up next door I think they will put Roosters out of business.

After several visits for a beard trim, I am not pleased. The employee whom I went to on several occasions, did not listen or follow instructions very well and on my last visit, I felt rushed due to another scheduled customer that was waiting. Do not get a beard trim here. I will not be back.

Got a great hair cut here for my upcoming wedding from Shanelle. There was only one other person there when I was getting my hair cut and I noticed he got a great hair cut too. So it seems like they have great barbers.
I really liked the place because the barber really listened to what style I wanted and added in a few extra tips that seem to have worked. She also used this great smelling shampoo from what looked like a whiskey bottle on my hair.
I usually just run into a Hair Cuttery because it’s cheap but didn’t want to risk a bad hair cut for my wedding. This place is a little pricey but it’s worth it because the products they use are a lot better, I got a much better hair cut, and really felt pampered. If you’re debating about trying this place I would definitely recommend them. If the price bothers you then at least try them for a special occasion.

There are better, cheaper places for a good men’s haircut. If you need a quick, convenient place, this will do. But you can get a better haircut for less money almost anywhere else.
A typical men’s cut is $ 40. That’s what I have paid for service in much nicer salons in Dupont Circle. This place a slightly dressed up barber shop, not an upscale salon. Sure, it’s by the Metro, but I don’t know if that location alone justifies the price. Floyd’s 99, in nearby Mosaic, charges $ 24 for a better haircut in a nicer atmosphere. You should go to Floyd’s instead.
I came here once to give this place a shot — it’s right at the Dunn Loring Metro. I walked in without an appointment, which seemed fine because it was empty here. My barber basically ignored my relatively thoughtful suggestions on how my hair should be cut and proceeded to use a #3 clipper for most of the time, with a little bit of scissor work on top. The cut was significantly shorter than I wanted, I have to say. All in all, he spent maybe 15 minutes on me, though there were no other clients waiting. I get that your mileage may vary at a given place based on who you get — clearly, my guy was not their top stylist. Or maybe he was checked out that day.
When I came up to pay, I put the cut on a credit card but I asked the stylist to break a $ 20 for me (obviously for a tip). I always figured that stylists appreciate a cash tip versus putting it on a card. He did so, but gave me two $ 10 bills, basically daring me to either give him $ 10 or nothing. I didn’t say anything at the time, though I probably should have. OK, buddy, you win. I gave him the $ 10 tip, on an already overpriced $ 40 cut, and figured congratulations, you got a couple extra bucks today and you won’t get any more business from me. Well played, guy who didn’t give me a particularly good haircut.
Save yourself some money and go to the popular-​for-​a-​reason Floyd’s 99. You will get a better haircut in a nicer environment. Or if you feel like you need to spend $ 40 on a haircut, go to a nicer salon downtown. Sorry, Rooster’s is a bust.

This place is great. I was very satisfied with my haircut and the other services they provide. Everyone was friendly and professional and I would definitely recommend you go try this place.

His hair is still looking fresh. Cederica, JoAe, and Ala are all very talented. The products used are very high end. What he likes most about the place is how he’s treated. They always offer a drink, ask how he’s doing, and overall take great care of him.

I wanted to like this place, even though they call themselves a «men’s grooming center» rather than a «barber shop». It’s right across the street from my apartment, and I like to support local businesses. But the guy who cut my hair completely botched it. I was explicit about what I wanted: a little shorter on the sides and back, a little longer on top, parted on the side. This guy cut it way, way too short. It’s now too short to hold a part. I look like a douche. And it cost twice what I’m used to paying. I won’t be back.

I wanted this place to be great. It has a nice atmosphere and good products. Unfortunately, they just don’t cut hair well. My first experience was with Aladine, and it was one of the worst haircuts of my life. Second haircut was by a woman and it was average at best. She didn’t trim ears or eyebrows, something I expect at that price. I want to support this place, but I just can’t justify the high cost ($ 40+tip) for bad haircuts.

I’m stuck between 2 stars and 5 stars. I went twice and had conflicting results/​feelings so I decided to average the score and round down. (Owner said everyone had the same skills, I wanted to validate this hypothesis but realized that I shouldn’t have; hint: I disagree with his statement) Yes, they offer free drinks – amazing perk. Yes, if you come back between 30 days, the next hair cut is a lot cheaper.
The cons: as others have stated, the price is too high compared to the barber’s/stylists skills. The problem comes down to listening and cutting skills. Sure it’s enjoyable to have a good convo and have a hair cut with expensive tools but at the end of the day all I want is a good cut.
The stylist/​barber may not have intended to make me feel that way but when I said I wanted the VIP cut (essentially return customer deal), stylist/​barber made me feel like a cheap second rate customer – bear in mind, I consider myself a decent tipper (between 20−50% per haircut). I originally had planned to give the stylist the same amount as the regular rooster cut with the tip but the overall experience was just subpar.
It wouldn’t have been so bad but the stylist/​barber cut too much at once, cut crookedly, was too defensive with my suggestions, and when said stylist/​barber tried to fix it, said stylist/​barber made it worse. I wanted to show the stylist an example picture of what I wanted but said stylist/​barber didn’t appear too interested.
Additionally, the stylist/​barber did not ask if I wanted a dry or wet hair look and gave me the wet look for a cut that is more suitable for a dry look.
The next day I went to lunch with some colleagues at Mike’s Jersey subs and walked by Rooster’s, they mentioned my questionable haircut and talked about having never heard of Rooster’s, which prompted me to say that this was where I got my haircut. You should have seen the look of shock on their faces when I told them the price. (hint: I could have gotten the same terrible haircut at a $ 13 place)
Update: I went from trying to give more than 5 stars to 3 stars to 1 star. Check out a screenshot of the response from one of the staff after I changed to three stars from 5(i cc’d the content below as well) I do revise my reviews based on the post review customer service response received and instead of walking away extremely happy, I have to say this place forever lost me.
Like I said in my above review, the staff does not like to really listen to what the customer is saying. Rather than viewing a complaint as an opportunity to impress, the staff rips apart the customer.
Subject: It’s amazing you kids have time to write a books about little bullshit like this. Lol
«Get a grip! Everything is not the end of the world & stop bitching complaining about everything like little winy spoil kid with cheap taste. And looking for something to bitching about everywhere you go & complaining directly to that person instead of being cower only bitching like a gals behind the computer!»
Update 12÷9÷15
While I’m still concerned about the consistency of hair cut skills, I am updating my review from 1 star to 4 stars simply because the management cared enough about customers and didn’t try to make this a «for show» situation simply by sending me a private message. The below message speaks for itself. Thank you for taking care of your customers Michael. – DL
Good afternoon David,
First, I want to apologize for the email that you received. That type of behavior is absolutely unacceptable. The co-​owner and I have addressed the situation directly with the sender.
Our goal is to provide an exceptional service in a relaxing environment. We missed the mark with you on one occasion and I would like to offer you a refund on that visit. Please reach out to me on when you would like to receive your refund.
Please accept my sincere apology,
Michael V

Got a great haircut today, Cederic was fantastic!
this place is a new business and I love to support local businesses — especially when they doing a good job like this place.
there place is clean, the employees and the owner is very nice — and more then that — they offer complimentary drinks. .
I totally recommend them

I’m a pretty basic guy when it comes to haircuts: short on the top, shorter on the sides, and that’s about it. A couple unfortunate experiences at Hair Cuttery, including a nasty case of razor burn on the back of my neck from an overly vigorous stylist led me to look for other options in the areas. I had a good experience at Floyd’s 99 in Mosaic, but they were full and I was desperate, so I figured I’d give Roosters a try.
Rooster’s feels like an upscale joint, and apparently it is. The haircut that I got was definitely above average, and the stylist was good at his job (not that I really tested him, see my lead sentence). That said, apparently even the most basic haircut is $ 45, which is way above what I’m willing to pay for a basic high and tight. If I wanted a more difficult cut I’d give Rooster’s another shot since they seem pretty talented, but if you’re looking for just a basic cut you may want to consider something with a commensurataly basic price.

Great service and a great haircut! Convenience is the cherry on top for me but I’d recommend traveling to this place if you’re looking for a great haircut.

Go see Rachel. Now.

I needed a beard trim for a job interview and saw that a Roosters had opened up across the street so I figured I’d it a go. Awesome experience, you can just relax as they work their magic, the hot towel treatment is amazing! The staff was very nice and polite, once I got in the chair they asked me if I wanted a water and made sure I was as comfortable as can be. I would highly recommend Roosters to anyone looking for a beard trim or a cut, they have talented people that will give you a great professional end result.

New barbershop in the area. I went for the head shave and beard trim. Staff uses high-​quality products (Andis and Wahl clippers) and frequent hot towels to warm up and loosen the skin for a great shave. Aladine was the barber, I believe I met the owner Michael on my visit as well. I’ve been to the grooming lounge a lot and floyd’s 99 for the same services. Roosters’ has the best value as you get the same service for less cost. Impressed with the barbershop and I plan to visit it more as its in a great location. Right off the Dunn Loring metro (orange line) and close to the Starbucks nearby. Salute!

Great place. Took the two boys. Great place to come and feel comfortable, chat and get cleaned up. Finally found a great barber shop in falls church

Where a man can be a man…
I had a most relaxing experience here; no run-​of-​the-​mill haircut; oh no! Cederica expertly cut my hair to my exacting specifications, followed by shampoo and conditioner, then a soothing hot towel facial treatment. I left feeling refreshed and well taken care of. When you realize you deserve special treatment, get over to Roosters in Merrifield!

My boyfriend got a great haircut and shave here. The staff is very professional, the owners are friendly and the service is excellent.