Honda Of Tysons Corner

Had a great experience buying a new Odyssey with Derrek. Process was painless and we ended up with the car we wanted at an excellent price. Derrek was responsive, courteous, and knowledgeable. When he wasn’t available the day we wanted to come back for another look at the car, he arranged for his colleague David to meet with us and he was equally pleasant. Definitely recommend them for a new car purchase!

Staff is helpful but :
Gave them Odyssey to place new window blind for second row. Keep car 2+ hrs and then when we picked it up it was the wrong blind. The made us sit another 2 hrs to replace again!

Moved here from Boston, Steve F. has been my service for the years. I had great service here. Steve really knows what he is doing: Customer focused, reliable, and honest. Highly recommend you bring your Honda here for service.

My experience was alright. I called ahead of time to get a quotation on how much I would be charged for servicing my car. I also inquired about state safety inspection and they said it was free. When I arrived with my car however, they gave said I’d be charged $ 12 more than what I was quoted on the phone because I had to pay for the inspection! When I mentioned I was told it’s free, I was asked if I had a coupon. Thankfully I had printed it out along with coupons for some other free services I wanted on my car. If I hadn’t had the coupon, it seemed like they were ready to charge me for a service, almost all Honda’s in the area were providing for free (I checked with Honda Chantilly and they were willing to do safety inspection for free of cost). I felt that was false marketing and I almost felt cheated. If I hadn’t had the coupon and they were going to charge me, I would’ve turned my car around and taken it to Chantilly.
The gentleman I dealt with was ok, not overly nice. When he was done with my car he simply told me to follow him and while I was gathering my belongings I totally lost track of him and had to ask other people where to find him. When I was making my payment he tried to establish a friendly connection, but by then I wasn’t ready to be impressed. To his credit, he did end up charging me $ 4 less than his initial quote. The only positive thing I can mention in this review.
Which agent you go with makes a huge difference in your experience, so if other reviewers have commended certain service agents then please go with those individuals.

This is a review for the auto body shop. Took my car here because it is a Progressive-​approved shop and I had been hit by another car. They were friendly, kept me up to date on my car’s progress, and the job looks great. My only complaint would be that they had told me it would be done on Friday, and then Friday afternoon said the paint needed more time to dry and it would be ready on Monday. I didn’t mind, but that would have been a hassle if I had plans where I needed my car that weekend. Overall a pleasant experience though.

I brought my pre-​owned Odyssey in for assessment after buying it from a private seller. I knew what needed to be fixed and when Steven on the Blue Team came back to me with a list of repairs the list wasn’t exaggerated. He was honest about what things were necessary for my safety versus things that could wait for repair. I felt like my van was in good hands. And he was very patient with my 2 toddlers under five.

Jeremy my service advisor is always repair and quick to solve whatever issue I have. The service is greatly appreciated.

I haven’t had any experiences with this dealership when it comes to sales. I have been going to this location for repair/​general services for my 2010 Honda CRV for 3+ years now.
Steve F. has been my service advisor for the years I’ve been going here. I feel Steve is fair and honest about what needs done to my car. My car is always finished in a timely fashion and I never feel pushed to do anything more than what I need or want to do. I always have a positive experience when bringing my car here.
Great location in the Tyson’s Corner area. Thanks Steve!

I seldom service my Accord at the dealer because they are more expensive but this was an airbag light issue and they have the expertise. Moe was very helpful and fast getting the car fixed while I waited. They fixed the airbag light issue and it wasn’t the more expensive flaw that I feared. (I looked on the internet and saw that no one sold new control panels for the airbag other than the dealer, but luckily is was a much cheaper issue).
They pointed out several other things that should be done to the car but didn’t pressure me to do them at the dealer, though they pointed out they have a special on brakes. I will do some of them elsewhere. But is good to have a competent and honest dealer service center when there is a complex safety issue and also good to have them look over other mechanical issues that needed to be addressed. A few years ago they pointed out I needed a new ball joint. I thought they might be lying but another repair shop confirmed it. I now have a lot of confidence in their competence and honesty.

I’m interested in buying Honda Accord and contact this dealership for some used cars inventory. The initial contact was friendly, so I decided to take a look at the car I was interested in. However, the sales person was on vacation that day. Instead, another guy assisted me with test drive. The attitude that I received was nothing at all like how a customer would be treated like — rude, nonchalance, impatient. It was a terrible test drive experience I’ve ever had! I contacted the initial sales person a week later because I liked the car, but no one ever bother to reply. It’s fine to me if you are not willing to sell the car. But judging from my purchase experience, it’s not worth going there at all.

We went back to meet with Najeem for our Accord; he was very helpful, friendly and accommodating specially taking us to test drive two different car models. The dealer was really busy because it was a holiday weekend, but all the staff were calm, nice and friendly. Najeem was a great salesperson. After purchasing the car, Najeem also introduced me to our Service Rep and Parts Manager for other accessories. Overall we had a very pleasant experience with Tyson’s Honda.

Can’t even tell about my experience here because no one bothered to call me after I had an online chat with a representative! I was interested in a car that was online, and chatted with the rep. about it, and was assured that someone would call me at 9:00am. That never happened, and with some of the reviews on here, I can see why!
Glad I took my business to Farrish in Fairfax where they know how to help a customer out.

We had kind of neutral experience with this dealership on this Memorial Day weekend. Couple of reasons why only 3 stars even when we bought the car from this dealership:
1) Even though I had negotiated the out-​of-​the door price over several phone calls and a long email chain with the salesman but when we went in finally to get the car we were given out-​the-​door price +1000 over what was already negotiated in writing. When I showed the email chain and asked for the manager, the manager came and agreed on the already negotiated price and we made the deal. IMHO, that was just a cheap sales tactic to pressurize the customer and make them feel as if they got a good deal. Would have been 5-​stars if they had just offered me the same price they already gave me in writing days before.
2) Honda as a corporation and this dealership are equally culprits in making the APR rates confusing to public. Somewhere it’s 0.0% APR and somewhere it’s 0.9% APR and when it’s time for the rubber to meet the road, you never get those APR actually. Salesman told us that there is no 0% APR on the model we were buying and it’s 0.9% for that model. When we went to financing, we were told that 0.9% is not for that model either (my credit is excellent so that’s the not reason btw). I was really pissed off at that time and almost walked out of the dealership. Then I called my own Credit Union and got the financing on the spot and got the car but this entire episode left me with sour taste for misleading advertising and not making fine prints clear enough for public to know before they get to the dealership.
Good part:
The salesman was really nice and no-​pressure kind of person so that had something to do with us walking out of dealership with the new car. The car is for our son and that guy sat down with our son and explained every electronic feature in the car and gave a demo. Although they are supposed to but still it was kind of nice gesture in the world of cut throat sales tactics and misleading advertising.

I brought my car in for a recalled airbag and a regular service. I dropped it at 8:30 and they promised ot would be ready by 2pm. Later they called me and told me to pick it up the next day at 7:30. Next day I came and it was still not ready yet, and they gave me a rental car. So I had to spend time going back and forth for nothing.
This is only half the problem. On the website, the basic service is listed as 69.95, but at the dealer is 168.00. A huge difference!
On the first day, the advisor, Michael Lewis, gave me a list of things to be done with an estimate of around 2100, and after the coupon of $ 150 off, the total will be something near $ 1800. Later, I told him to hold some repairs back. When I picked my car, he charged me $ 2100, even with half the repairs being removed. And he told me that last day the estimate was $ 2800 instead of $ 1800. Although I stilled saw the old estimates in his hand. This is my last time going to this dealer. They are unhonest and do not keep promises.

Not the greatest dealership and I’ve seen better. It’s a nice service to have your car vacuumed and washed, which is the only reason I gave it a 3 star. The service department folks are rude most days, try to overcharge you, but that’s why it’s a stealership. You get a quote from one person and another quote from someone else in the same place. Customer service? They do not know what customer service is here and really disappointed since I work very close to this place. Not a fan and won’t be going back after the last appointment a few weeks ago. Auto Nation is better than this place in Dulles by far and they’re way nicer and have better customer service and call you back promptly when you leave a message. I can understand when times are busy but out of the last 3 years of coming here, I’m done.

Typical incompetent service department at a dealership. Needed oil change and tire rotation ahead of a long 3000 mile trip in my Civic with less than 6000 miles since purchaserl 18 months ago. Took it in a couple days before trip. They proudly announced they had moved the back left tire with more tread to the front right. Drove only a little in town the next day.. Less than 20 miles into the trip the low tire pressure alert went on. All it was was low pressure in the front left tire. Obviously, even though the receipt said they had checked tire pressure, they had not. Caused a 2 hour delay on the road. Very annoying and yet so typical of dealership service. As soon as warranty ends i’m off to my trusty local independent service guys. Only recalls and major repairs for these guys from now on.

I have purchased several vehicles from Honda of Tysons, and have been very happy with their service and experience! Their waiting room has some sweet amenities!
I take my vehicle here for all of my services, to include state inspections and emissions!
Always have a positive experience!
Brian is my service adviser!
Highly recommended!

I only give 3 stars because it is a car dealership, and I don’t like buying new cars. We had a previous not so rosey experience with this dealership as our trade was assessed at thousands below Fair value, which we thought was overly aggressive.
We bought our Odyssey last night after spending all day on the phone with the salesman and finance knowing our numbers prior to going into the deal. Arrived at dealership at 6pm, departed with vehicle at 9pm. They took about an hour to get our trade assessed, and come back with the first round of round of numbers. We didn’t absolutely need the new vehicle as I was just going to put the $$ into our current vehicle, but our van was about the cross the 100K mile threshold and things were starting to go wrong with it.
Overall, experience was neutral, with no hidden fees, but I did feel that dealer fees were a bit high at +$ 2000 (800 freight, 600 processing, 300 tag fee, 200 etching). but, I’m biased.
As a plus, this dealership didn’t have a lot of add-​on options for the vehicle such as wheel locks, mud flaps, paint guard, license plate cover, etc. Floormats were included which is usually extra so that was a plus.
Salesman tried to justify my finances and additional cost of ownership which I didn’t appreciate, but he was just trying to do his job and get the sale.
Finance was straight forward, tried to add, as usual, a lot of extra coverages, which we didn’t take (except Gap insurance of $ 250).
In the end, the final $$ amount we agreed to was only $ 50 more at the finance desk.
Good overall experience, but since we didn’t ‘need’ a newer vehicle, we were please with what we got.

I did some research on VA Honda dealerships and although this was not the closest, it had the better reviews on Unilocal.I’m glad it didn’t steer me wrong. I arrived a little before 7a but they actually open the service department at 7:30. Appointments are strongly recommended. I didn’t have an appointment but was the first person there and I was only getting a state inspection so I was told by Tim that it’d be about an hour. They also do free car washes, so I asked him to run it through.
Tim seemed a wee bit annoyed at first so I thought it better to use my nice words on this early Saturday morning. I guess it’s just his demeanor because Tim took his time and explained to me how things work there and when my car was ready 59 minutes later I thanked him. He didn’t try to pressure me into getting additional work done and any of the recommendations that he had for my car were outlined with the associated price listed.
On Saturdays they have fewer service technicians working so making an appointment, using their early bird drop off options will minimize your wait and frustration.
There is a small café located inside the dealership operated by an older husband and wife. The guy was coughing so hard I was concerned. The last time I heard someone coughing like that their burial was a week later. Needless to say this was a turnoff and although I hadn’t eaten I opted out.
Small play area if you have to bring the kiddies. There is complimentary coffee and other hot beverages, adequate seating and televisions to view while you wait.
Good experience, good customer service and coming here saved me time and money (both which are strong variables when doing business).

Is it really necessary to LIE???
So on Friday 8÷7÷2015 I contacted the used car department about a 2012 Honda Odyssey that had about 18K miles. The sales person Shabir Baba said that it was in excellent condition. I asked if he could walk around and take a few picture of the body of the car for me because I am 37 weeks pregnant with a kid at home and didn’t want to make the 1 hour drive only to be disappointed with the car.
He took pictures and again guaranteed that it was in great condition. We negotiated on the price and I make arrangements for a babysitter and contacted my husband. Once we got there, we find that the van had been sideswiped on the right side with indentation to the right quarter panel and door, the left front bumper was scratched and had rust, and the right mirror was banged up. At first, Shabir said they will fix everything, then the used car manager came out and said that they will only be fixing the back bumper, which is the cheapest thing to fix. So we were pretty ANGRY at being lied to.
In an attempt to not have our time wasted, we asked how much will they sell it for as is. The sales manager tells me $ 21,000. I was flabbergasted. Shabir had text me saying the car in excellent condition will be sold to me at $ 21,500. The used car department needs to be more honest and improve upon their customer communication. TIME is precious to everyone, Please DO NOT WASTE other people time.