Alliance Physical Therapy

I am extremely grateful to Taylor, Pamela and Kashaf who worked with my 9 year old daughter and her chipped knee bone. We came to physical therapy for a little over 3 months. Not only were they professional, but they were great with her as a younger patient. Would recommend the three of them without any hesitation.

I had to go to PT after surgery on my right knee, so I decided to try Alliance Rehab in Tysons. I have never needed PT before, so I can’t comment if this place is better than anywhere else. What I can say is that I’m glad I went here, after a few months I am 99% back to my pre injury strength!
I went twice a week for about five months (I tore my ACL, MCL and meniscus). I was always able to get an appointment at a convenient time and day for my schedule. I typically went in the afternoon in the middle of my work day. There was always an open room so I could change before and after the workout.
Everyone in the clinic is very friendly! I got to know the majority of the staff, and the relaxed atmosphere always made for a pleasant visit. My exercises were changed frequently to keep a reasonable amount of difficulty. The therapists always payed close attention to me; they made sure I was being challenged and making good progress towards my recovery goals.
I hope I never need PT again, but if I do I would definitely return to Alliance in Tysons.

Tysons office of Alliance Rehab and Physical Therapy: This is the first physical therapy office I’ve ever gone to, so can’t compare to others. The therapist that evaluated me 62 days ago seemed ok, but the administration of the office and communication with patients /​customers is terrible. I will never go back. Among other «miscommunications,» apparently, there is a secret (unwritten and unspoken) rule that if you don’t come for an appointment for 30 days, they discharge you and you must re-​complete the referral process, even if your insurance company does not require it. If you are reading this, you are now informed because they will not tell you this. 3 people there told me different versions, this is their policy, their protocol, everyone else in the industry does it, it’s the insurance company’s rules, etc. When I asked for the contact information of a manager to write a complaint, they told me that they don’t have this information because «owners are silent partners» and they don’t know how to contact them. This is why I am posting the review here, don’t want to waste any more time on following up on them, but wanted to warn people about this office.