Parras Lock & Key Shop

Called got a recording. Don’t like that The total recording was Spanish, really don’t like that. I took that as they don’t want a average English speaking Americans business.

Good place. Great price. He was able to make me a key that I needed for a lock. I lost the previous key and he made me a new one pretty quick. They were nice and they seemed very Profesional to me. I went into the shop, I didn’t have them come to me. They speak Spanish and English which is a plus for them. Also I like that I can do my shopping while they do their job. :)

Quick service. Professional. Fair, prices. These guys came out on short notice. Re keyed 12 locks. Thank you

I needed a couple of old classic car keys cut, and was having trouble finding a place that could actually do it. I found this shop inside Vallarta super market on Mariposa Rd. I was very impressed with the professionalism and friendly atmosphere. They cut my blanks that I had ordered online, and told me they had the same blanks in stock. I’ll certainly return there for any future locksmithing jobs.

Needed two house keys made and went to this place since I was in the area. Went in and was helped right away and the keys were done in less than 5 mins. Jose was the one who helped me, he was fast and friendly! But the other staff was just as friendly. Will definitely be returning!

#NewHomeOwnerMistakes Yup, we locked ourselves out of our house lol it was 8:47 am today (Saturday) and I called despite Unilocal saying they didn’t open until 9 am. And Jose answered and quoted me and said he could be at my address by 9 am! He was here at 8:58! In 10 minutes. WOW!!! And he was in and out. Good manners! Nice guy! I was very happy with their service!

**PLEASE NOTE the FALSE reviews left by their friends and family! Some have NO «friends» and very few reviews, let the photos speak for themselves** Not to mention, I have been a trusted Unilocal user for many years.
They were very angry that I posted what really happened, I tried talking to him and asked WHY he did not quote me the correct price in the first place. Also, call here if you want to get into someone else home, they do NOT check for ID or proof of ownership/​residence.
If you are seriously considering using this business, read the ENTIRE review and contact me with my questions, I can also provide any proof you request.
*Quoted $ 65, not informed of change, charged $ 105
*Damage done to my door-​told me if he had noticed ANY damage before he began, he would certainly told me (so not to be blamed), then said «the thieves did it to your door», I have this in text, I’ll screen shot. He DENIES! (See photos).
First, my home was robbed not long ago. I stayed at my Moms for awhile until I was ready to return home, only to realize I forgot my key (a few hours away)!!! I called Edgar about 4 – 5 PM, I told him I needed in, I even explained how the burglars couldn’t get out, due to my security screen, which we both laughed. I told him I needed in and he told me «$ 65 if you want me to make you a key, too», I said I did (otherwise it would have been $ 45). I knew I’d need a key to lock up! So, I went to the hotel and called Edgar in the morning.
In the AM I called and told him I’d be there in about an hour, my cellphone charger broke, so I’d have little amount of time communicate before my battery died. I said I’d call him when I was 15 minutes away, he said he’d be ready. When I called, he said he was on a job and would be available in about an hour. He KNEW I was expecting the insurance adjuster!!! But, to maximize profit, he took another job WHILE I was on my way to meet him at my house! I called another locksmith who told me letting me enter without identification (which I didn’t even have with me) was ILLEGAL), so, I had not choice but to wait for Edgar! I will mention here that I was with my service dog (I am disabled) and my child, so we sat and waited and prayed he’d get the house open before the insurance company arrived!
Edgar NEVER gave me ANY other price, he did the job while taking MULTIPLE calls, interrupting us any time we tried to speak, he never allowed us to speak without interruption, and I found that rude and felt my ‘lockout’ wasn’t important, just doing as many as he could, was. I tried being personal and nice, asked if he had kids (he’s very young) or nieces and nephews, he said he did so I told him about a cool website. Any other conversation was interrupted:(. He MAY think he told me about different than quoted pricing, but he did NOT! Price quote $ 65, charged $ 105.
He did not inform me when he opened the door that he was changing the keying, now my house that was keyed the same is not.
I tried to talk this over with Edgar and was nice about everything, he got upset very easy and became very defensive. He said he takes pride in his work, but he damaged my door, changed pricing WITHOUT telling me, and refused to talk things through.
If you need in a location and you have no way of proving its your home or not, this is a great solution!
Edgar required no identification or proof of homeownership or rental, which is HIGHLY illegal. I was shocked when he never asked to see any form of ID, or anything at all. He just arrived and let me in.
Honestly, I would have never mentioned this (I was stuck outside my house), until Edgar got upset with me when I had a few items to discuss with him. I tried to keep it nice, but he said «next time you need locksmith, call someone else», no kidding Edgar, I will call an ethical Professional!
(I am going to finish this on the computer, so I can add all the photos and messages where he contradicts himself).

Not only very reasonable but they offer wonderful service and are definitely knowledgable. I would recommend these guys

This place is great! I just left here and I’m extremely happy! I needed my house key done because it had broke on me and I had to get my stuff for work and I was already late! I had explained to them my situation and the technician had me in && out of there in less than 2 min! I had also told them I needed a key made for my 2014 Scion tC but didn’t have time today! They assured me it was no problem && set me up for an appointment first thing tomorrow morning! They told me the key was Guaranteed! Which is very reassuring! They are very friendly && super helpful! Definitely would recommend these guys!

I lost my nissan fob keyless entry, prior to going to these guys I called the dealer and they wanted over $ 300 for a new remote. (I felt that was a little to much) so I started looking around and found parras, edgar answered and quoted me half the price the dealer wanted. I set up an appointment with them. At first I was having trouble finding them because they’re inside a Mexican supermarket (by the way they have food in there lol) anyways when you get there ask for Jose (he’s the technician) he had my new remote ready within the hour. They may sound/​look young but definitely know what they’re doing. Thank you parras will definitely be back if I ever need your service again.

These guys are great at what they do. I locked my keys in my car a couple of hours ago. I called them because of the Unilocal reviews. Quoted me 65 $ for the lockout. The tech explained the price was higher than usual due to it being after hours. It was a good price for it being this late. real life savers he got my car open in less than five minutes. I Mentioned Unilocal and he included an extra door key for me. Definitely recommend these guys.

I picked Parras lock and key because of the great reviews here — I called and spoke with Edgar and he quoted me for an eviction service charge and entry in addition to changing 5 locks for me. He arrived on time which allowed the Sheriff to conduct his business prior to them opening the front door. They were fast and efficient and a gem to work with. They honored the initial quote for each lock change prior to knowing it was an eviction which saved me about $ 20.00. I would definitely use them again.

I contacted this company, and they had someone in my home within 30 minutes. Jose was courteous and very professional. He worked quickly and efficiently. Would definitely use Parras again in the future.

Great costumer service. I called them to open my car and they were here quick. Reasonable prices and very friendly

Great service
Had an emergency. .called them prior to them even being open… they set appt for service technician Jose to be ay my house at 9am. Jose was there 10 min early and did an excellent job and he was courteous and professional.
Definitely recommend

Great service and good value!
Called these guys to do a house call and they sent somebody right away. They give me an accurate quote and kept to it after all the work was completed. The gentleman that came over helped unlock our front door to new home and re-​keyed all door locks. I had their guy install new deadbolt and door lock. Very professional and prompt. Exceeded my expectations. Highly recommend them as I will certainly use again if need arises.

We just moved into a new house and had to change all the locks. After calling around in our area we decided to go with Parras because their prices are lower and they sounded more professional and caring. They came and did the job on time and well done. I also had to get a duplicate car key made and it required some special computer coding and Parras got it done. I highly recommend these guys.

These guys are young but definitely know what they are doing. It’s a little hard to find if you don’t know it is in the Mexican market though… I drove around a bit! But it was worth it! They fixed a deadbolt that Was broken in about 10 minutes. And they are one of the cheapest to rekey a lock. Will definitely use again!