Jacobsen Michael L, DDS

Dr Jacobsen and his staff are the best I highly recommend this office. Everyone is very friendly! He’s the best in the high desert.

This review is not about the doc, but about the crapy secretary’s. You would think that any business would more than welcome new paying customers… This place made me feel like because I used someone else in the past that my business wasn’t welcome. I asked for the free consult and they hit me with «well why don’t you go back to the last orthodontist since they know you?» I understand that, but there’s a reason I’m looking to switch… The entire conversation the woman’s tone was rude and degrading, and I spoke to two separate women. Then I was told that they don’t do retainers, however, they did retainers for one of my friends who referred me to them… What kind if orthodontist doesn’t do retainers? Are you serious? So patients get braces there but after they get them off they have to go somewhere new for retainers? Unlikely. Basically I felt like I was turned away because the secretary’s didn’t want to do their jobs. If I were that doctor I would seriously reprimand their poor unprofessional attitudes. These secretary’s are costing you business and money. I’ve heard great things about the doc but as a health care professional myself I refuse to go somewhere that the staff is unprofessional.

My mother in law had here braces done by Dr J in the 90s. My husband had his done in the late 80s. Both of them loved Dr J enough to send our nine year old son here for his first phase of his braces. I love the results and I honestly didn’t think I would be able to afford braces this easily. The office is so clean and nice. The coffee maker keeps me happy, the playroom keeps my four year old happy.

Dr. Jacobsen treated my entire family. My husband did Invisalign with perfect results! I did traditional braces along with my daughter. I love that treatments are individualized. The staff members have so much experience, many with 20 plus years! The office is professional and runs very timely. The best the High Desert has to offer.

Really love everything about this office! Very nice and clean. The staff is very professional and have made me feel comfortable at every appointment. Dr. Jacobsen did a wonderful job with my teeth. I really love the results! Highly recommend!

This office is the best in the desert the staff is beyond friendly and helpful. Dr Jacobsen is always nice and is always genially concerned on how my progress is going with my teeth. And my teeth came out beautiful I would def recommend this office to anyone who wants great results and a friendly environment.

Dr. Jacobsen is the BEST OF THE BEST! Let me first start by saying, over the years I’ve had my fair share of orthodontists (4+). Dr. Jacobsen was the last and best BY FAR. He has a way of caring for his patients like none other, listening to their every need and concern. He and his staff are amongst the friendliest you’ll find in the high desert, Inland Empire and into LA. And the office is always updated and clean. I myself was treated by Dr. Jacobsen and hope my children will be as lucky. Now, if only they could hurry up and finish getting all their teeth in ;).

I have been going to «Mike» since 1990. My daughter was 16 and we moved to the area and he continued her treatment that was started by a different orthodontist. I then took 4 more of my children there. I am and was always very pleased with all aspects of his practice. There is a reason he has kept almost all the employees he had from the beginning of his practice.
I always said «when my children are finished with their treatment it is my turn for braces.» 5 years ago (my treatment took 5 years too, everyone is different and some are longer and some shorter) I had my braces put on. I was never charged more because it was 5 years instead of 3. I have just recently finished my treatment and am VERY pleased with the outcome of my teeth, at age 56.
My payment aggangements were very easy on the pocket book, my insurance paid only a small part. We never had to use a dental credit card.
«Mike» is the most friendly, kind, thoughtful, sincere person I have met. I love his staff, Dora, Sophie, and all the rest of you!!! I always refer anyone that asks about an orthodontist to his practice and will continue to do so. I think he has a very successful practice and it has to do with the way he treats his patients. If he treated people badly he would not be where he is at today (if anyone knows his history like I do, you will know what I am talking about). He has come a long way!!!
I now have 14 grandchildren, the oldest are twin girls age 10 and they will soon be getting braces and «Mike» will be their orthodontist!!! He is the BEST!!!

Okay, I might love Dr. Pettiti next door– but I’m more neutral in regards to Jacobsen.
My sister and I both went to Jacobson for a span of 7 years beginning in 1994. She had her braces for a cool 3 years. I wasn’t so lucky: I suffered through 5 years of braces from age 11 to 16.
So let’s make this clear from the get-​go: My review will naturally be biased. Let’s face it, what teen enjoys the social stigma of braces for four full years?
I feel that Jacobsen was a kind orthodontist, friendly and charming. His practice moved to the pimp location shortly before I had my braces removed, but he seems to have always been pretty successful. As far as I could tell, the quality of care was on point: I never had any knicks or too much un-​anticipated pain after a visit. I believe they used state of the art technology where necessary.
My negative feelings are one-​fold: Because our family insurance paid the bills, he got away with stretching our treatments out longer than I believe was necessary (but, I’m not the DDS).
I would probably recommend shopping around if you’re paying for the treatment out of your pocket. Otherwise, this is top-​noch dental service.