GX Electronics

Absolutely horrible. Very unprofessional, have no idea how to run a business and lack the organization skills to manage it. They are very sketchy and hit and miss. probably the reason for a few of the 4 and 5 star rating. If you want to take a gamble, go ahead. I would would go into to detail, but no one would probably read past this point.

This place deserves ZERO stars.
I dropped off two video games because they needed replacement batteries and the guy who took them came from behind a door where he was waving away a bunch of weed smoke and said, «Sure, no problem. Should only take me an hour, but we’re swamped right now due to Christmas, so how about waiting for a phone call from us to pick them up? Should take about a week.» He took my information and a week passed with no phone call. Then another, so I called and no one picked up, so I left a message. I kept calling about 4 times a week for the next two weeks and still nothing.
Now it’d been 5 weeks since I left the games in their very incapable hands and I finally get someone to answer. Some idiot says, «I’ll check, but we don’t keep units longer than 30 days.» I asked him what happened to my games and he answers with «We probably got rid of them to make more room.» (What the hell is that supposed to mean? More room for what, exactly? When I dropped off my games the locked glass cases were hella empty.) He took down my information again because these people are incompetent and said, «We’ll contact you within a week to let you know about your games.»
IT’S BEEN THREE WEEKS. I’m done with these idiots. Definitely don’t go here and especially don’t trust them.

We got fast and reliable service here and they are also VERY affordable. Our Xbox 360 broke and they had it fixed and ready for us the next day. They even offered to have it done the same day we dropped it off. Their work is warranted for 30 days, so no worries there. Our Xbox is working great now! It wasn’t reading games or dvd’s before we brought it in here and we thought we would be doomed to spend money on a new one, but they were able to fix it. Even the mint condition games wouldn’t work, but now it’s able to play everything perfectly! We were very happy with the results, so we will definitely recommend this place to our family and friends.

Great place. These guys are really nice and they get your repair done fast. I got a call the same day I dropped it off telling me exactly what was wrong and how much it would be. My ps3 was fixed the next day. They also have a good variety of games and seem to know a lot about what they are doing.

Never go here!
So I dropped my tv off here a few days before thanksgiving. Without even taking it out of the car or seeing it they diagnosed it off of what I said the symptoms are. This should have been my first red flag. When they told me what it was they quoted me a price which was extremely high. They then said I can purchase the part myself and they will instal it. They gave me the part number which was clearly incorrect. I called over a dozen times with no call back. I finally had to go in there with my father about 2 weeks later to find out what was going on. Dave which is the store manager told me their guy who fixes the TVs wasn’t in and took my info again as well as my fathers. He said he would definitely call my dad or email him the correct parts number the following day, never happened. Flash forward another week (now were sitting at over 3 weeks with my tv) and my father calls again a dozen times with no answer. When my father finally got in contact they said their tech guy hadn’t shown up for THREE WEEKS! Isn’t this info they should have given to us weeks ago? So we give it one more week and here were are at today, I spoke to a gentleman who had no idea who I was when I described my dilemma he just said he’d take my info and call back. After I got upset and said I wanted an answer today he got kinda rude saying how the store was busy and couldn’t deal w me right now. He ended up calling 30 mins later telling me to pick up the tv because their guy still wasn’t there! Never ever ever go to this place! It’s in a bad part of town, very shady rude as dishonest. Oh, and he wouldn’t give me the owners name… pretty suspicious if you ask me! I have another company coming over right now to truly find out what’s wrong.

The customer service by the owner Dave is awesome. He is so thorough and gives an excellent price for the services provided. I would recommend this place to anyone who needs help with their computer or technical device and wants someone honest and down to earth to help them. Thanks again Gx!