Maiden Nails & Spa

I had been going to Hannah at this salon pretty much since they opened in Victor. I had an appointment yesterday at 2. I was on my way there but I was going to be about 10 minutes late. I got a call at 2:07 from Hannah telling me not to come because she had a 3 pm appt and had no time to do my pedicure and manicure. I told her I was almost there but she insisted I reschedule for 6 or the next day. NOW the problem is, she has kept me waiting at the salon at times and for 2 Monday appts she never called or showed up because she was stuck at an airport!!! One time I rescheduled and the second time her boss did my nails. Both times I was not even called or given anything for my inconvenience. My time is as valuable as her time. Yesterday was the only time I was late and there was a very good reason. I was very angry because last time she could not do what she was supposed to do because she was «short on time», so I had 3 broken nails this time! I also do not like the techs shouting in Vietnamese to each other and laughing at their own little jokes or whatever. It is rude! I can understand that they may be more comfortable speaking to each in their native language but they need to understand that it is rude and makes their client uncomfortable. I will never go back there. There are many good nail salons in the area and they are easily replaced. I already have someone who was highly recommended. When folks decide to be in a service business they need to remember that it is the client they are serving not themselves!

The place is beautiful but They doing poor .The polish not even and chip in 3 days. Never going back this terrible place

I moved to the Victor, NY area a couple years ago and tried many nail places. Been sticking with this location for the last year. My job requires me to always be polished and look on point. The girls here do a great job. Haven’t had a bad mani/​pedi here. My french gel mani’s last 2 often 3 weeks! I occasionally book hand modeling assignments for infomercials and feel confident the quality will be top notch and camera ready. Also I usually get their gel mani + pedi special for $ 50. You really cannot beat the quality for that price. I saw a few negative reviews regarding the techs speaking other languages. If you don’t like staff speaking in native languages stop going to asian nail salons. This generally doesn’t bother me. I understand that if you have moved to the US from anther country it is easier and more comfortable to speak your native language. If you engage with the nail techs they seem happy to chat with you but mani/​pedi time for me is about relaxation and maybe catching up on emails so Im usually quiet and I like they dont pressure for conversation and let me enjoy the relax time and the leg and hand massages. A few nice perks: They have free wifi (just ask your tech for code) also they typically ask me if I want a complimentary water or soda and parking is easy and plentiful. They try to quickly work in walk-​ins but once you find a nail tech you love it’s better to call ahead to secure the time you want with the tech you prefer so that you wont have to wait.

I have been very happy at Maiden Nails! It is very clean and the staff is very good! I would highly recommend it!

I love Maiden Nails. I have always had a great experience. I have gone to plenty of nail places before finding Maiden Nails and have never had such good service. Also, my manicures and pedicures seem to last longer than other places. I’m guessing it’s because they use higher quality products. I have recommended it to several people and all have been very pleased. I highly recommend Maiden Nails!

The entire time I was there, the staff was chatting away and laughing in Chinese/​Korean to the point where it was uncomfortable. Splurging on a g’s manicure should be relaxing but this experience as anything but that.
I will not be back.

Don’t go here. They are shady and ripe people off. Not happy that after going there for a year they didn’t want to do my nails even after waiting 30mins and then when I asked to book a appointment she said she didn’t know when she could that they were very busy… Going to v nails heard its way better.

Never, never again. The pedicure process normally takes about 50 minutes plus drying time, but they spent only 20 minutes on me. Literally. Then they made me walk all the way across the store totally barefoot because my toes weren’t dry enough yet to put my flip flops back on — this was just so that they could turn my chair over faster. Talk about gross! They also kept me waiting there with my feet in the water for 15 minutes without saying a word to me before getting started, and without telling me that there would be a wait. To top things off, they barely made a dent in my wintertime calluses. Getting rid of those was the whole point of me going in there today, so the whole experience was just a waste. I will never go back. PS: Their massage chairs suck.

I took my sister for a pedicure since she helped me with cleaning my apartment when i moved. It was well deserved on her part! I used to go to a place on Monroe Ave by the pittsford wegmans, but last time I went there I wasn’t happy with my experience.
My friend Julie told me about this place and it is right up the street from my office and close to my sister. We went in at 6pm and we were quickly seated for two pedicures. The ladies that did our pedicures were soooo nice. The place was extremely clean! The pedicure lasted about an hour and it was the normal routine. But i do love when they put hot towels on your legs after they massage your legs!
Thye had a huge array of colors to pick from and my favorite thing is, when you leave, they give you a baggie filled with a card and the files that they used on you! So if you want, you can bring those back for next time or they will use new items on you. Also, since it was our first time there they opened up new tools to use on us.
It was a great pedicure for a great price. I will definitely be going back there!
Oh also, they had the cutest section for kid pedicures which are only $ 13 to $ 15!!!