Pizza Hut

So we have just recently moved to Versailles had ordered a couple of times each time had to wait about 15 to 20 minutes upon arrival (even though my order was placed 20 minutes prior) while I waited for my pizza quietly I noticed that the employees like to stand around and talk to each other while the phone rang and rang and NO ONE picked it up. Had just recently placed an order for the 10.00 special only to receive a call from an employee stating that they were waiting on pepperoni… wait what??? the girl on phone said that it would a 2 hour wait did I want to wait until then? uh no I don’t please cancel my order. Yesterday placed another online order after check out the wait time said 1 hour I called the shop to verify this and the employee was yes it would be 1 hour I said please cancel. I haven’t figured out if this restaurant is just poorly managed or if the owners truly do not care what kind of service they give since this is a small town and there aren’t many pizza shops to choose from but I am pretty much throwing in the towel on this pizza shop

Today I placed a time order with the local Pizza hut. i placed it at 12:15 at 12:30 I called to find out where my food was. The Shift leader told me it was on it way it arrived a few seconds later. However it was already 15 minutes late and they forgot my 2 liter I ordered I was still on the phone with the manager so I let her know that this was bull shit maybe I should have said those words but I did she then asked me to stop cussing at her and in the very next breath told me shit happens. So her excuse for it being late and my drink being forgotten was shit happens. GREAT customer service skills in that one. The driver told me she was going back to get my 2 liter a hour later and no phone call and she still hadn’t returned so I called back and the Amazing shift leader told me they were not going to bring it back to me. However my card has still been charged. I wouldn’t not recommend this pizza hut to anyone. Which is sad because I truly do like pizza hut. I will no longer use this one however.