Zander Solutions

We added on to our existing home and need to waterproof the new addition and the existing foundation. We used Zander Solutions for the waterproofing. The work was completed on time and all of the employees were very respectful to our home and the neighbors property. We would highly recommend Zander Solutions for your waterproofing needs (old or new)! Thanks for the great work!

We had Zander waterproof the exterior of our basement. To the credit of the guys who did the actual waterproofing, it appears that they did a good job. However, everything else about the experience was terrible.
We dealt with a rep of Zander who brought in an excavator (named Dana). This excavator made an absurdly huge mess by any and all standards, buried a stack of siding we had off to the side, banged up our electric meter box, and mangled a few other things that should have been well clear of his reach. And then charged us more than agreed up without any notice that the extra charges were going to happen.
So, we called the Zander rep and the excavator back out to look at the mess and the damage and discuss the cost issues. When we brought up the issues we were treated very condescendingly, and ultimately Dana stormed off and sat in the truck rather than continue our discussion. Around that point we were sworn at, yelled at, and generally subjected to the absolute WORST customer service I have ever experienced in any circumstances — from someone who expected us to pay them thousands of dollars.
Additionally, throughout the entire process (meeting, bidding, scheduling, etc.) the Zander rep was very hard to reach, unresponsive, and always late for our meetings, often significantly and with no notice.
In short, utterly abysmal customer service and disrespectful treatment of us as customers. We very strongly advise against using Zander for any service.

DO NOT USE THESE GUYS! They were recommended by a friend so I paid them $ 1600 to mitigate the radon in my house. Once they were done (and the check cashed) I had to call them 4 times to get them to come back and retest the radon levels. The levels AFTER they did the work were twice as high as it was before they came. 5 phone calls and a month later, J.R. finally came out and decided that I needed a bigger fan so they replaced that for another $ 300. 4 phone calls and another month later they finally came out to retest — still no drop in the radon levels. Then they told me that I would need to spend another $ 2600! When I balked I was told that ‘radon wasn’t an exact science”? Given their poor track record, I declined and sought out another contractor. So now I have to fork out another $ 800 to a second contractor to evaluate the entire basement and the work done by Zander and it turns out that they didn’t seal the plastic to the PVC pipe in one of the crawl spaces so there was no vacuum rendering the entire mitgation system useless! A few pieces of tape later, my radon immediately dropped by HALF! Thank goodness I didn’t continue working with Zander because the work that they had intended to charge me $ 2600 for was in the area of the basement that had an average reading of 1.0 and did not require any mitigation! The second guy seemed pretty pricey but he spent several days testing various parts of my basement/​crawl spaces to determine where the source of the rado was PRIOR to doing any work — none of which was done by Zander. I guess this is just one of those you get what your pay for lessons.

I discovered that my house was suffering from excessive levels of Radon gas, so I went about searching for a radon mitigation specialist.
A co-​worker recommended Zander solutions; he utilized their services and was pleased with their work. Being the diligent guy that I am, I called several contractors and requested quotes.
One contractor gave me a quote over the phone, and wanted me to schedule the work with him right away. I told him I was obtaining quotes; he then called me four more times, offering discounts with every call. No thanks.
Another contractor never returned my calls. I called him three times, left messages, and never heard back.
A third contractor offered me a quote, but it was approximately twice that of the Zander and other quote.
So, based on the solid recommendations, the reasonable quote, and the responsible nature of Zander, I selected them to install the mitigation system.
A very friendly and knowledgeable technician arrived exactly on time for my appointment, and went about installing the mitigation system. He was done in about 5 hours. He was super thorough, very neat, and very professional. He left the basement and garage areas cleaner than before he arrived.
I couldn’t be more happy with the results — my radon levels dropped by 400%, and everyone from Zander were super nice and completely professional.
If you have a radon issue, give Zander a call. I can’t comment on their insulation business, but when it comes to radon mitigation, they’re A-​OK by me.