Pamper Your Pet

I have been very happy with the grooming of my dogs at this pet salon. My dogs always look great, and they are treated very well by the grooming staff.

I’ve been completely happy with them for years however the past two experiences have been extremely disappointing… being charged for services that have always been included in past. To say the least, I’m very disappoint with their service. I always paid $ 45 – 50 for my small dogs. (Maltese and Cockapoo) However this last time I paid $ 69.50. The extraction of the anal gland is now an additional $ 10 fee (something usually included in any dog grooming) $ 59.50 plus $ 10. In signing the bill they also had three options to give them a gratuity…1. no tip 2. 15% tip 3. custom tip. After spending $ 70 for a small dog grooming.

Requested some haircut on my Shetland sheepdog and they did the job wonderful in the past. Had been to the shop for years.
Last two trips were nightmares. The new person was doing the job horrible and she had no idea what it should look like. The last job, I only request a simple haircut on her belly, and paws. She didn’t comply. She cut almost everything and it doesn’t look like a shetlie! She said that she didn’t cut anything — just brush the hairs!
After I inspected my dog, i found that there was a slight cut on his face, and asked her what did you do? She denied that she cut him. My shetlie was so scared to see her. That says a lot.
Can’t go back until that new person goes away!

I was new to town and had anxiety about finding some place local to have my dog groomed. The previous groomer was super sweet and attentive to my pet and was able to sooth him non forcibly to cut his nails (which, like most jack Russell’s, he hates)
This place was recommended to me by a family friend and I scheduled my first appointment quite easily.
It’s a small, boutique shop. No frills or pushing of product. The women here seem to truly live dogs and know the grooming business well. They have very small space for drop off/​pick up but what I LOVE is the doggy lounge area. Because really… it’s not about us right? The dogs have such a cool space to hang out in before or after grooming with window seating, a little couch and open views to the store and donated rubs from customers dropping off their pups.
It’s been one year and I truly appreciate their work and will continue to use them.