Cvs Pharmacy

I’m in the US staying with friends in nearby Montclair. I had a bite on my ankle which had swelled a little and, as one would do in the UK, I thought a pharmacist would take a quick look and give some advice about whether a straightforward generic drug would do the trick or something more would be required. The CVS in Montclair was quite helpful but suggested visiting this store since there was a nurse on site. A complete waste of time! The counter staff just waved in the direction of a one minute service to which I had to «sign in». There was no one there just a screen with no instructions. No-​one appeared after 5 minutes of waiting. I walked out. Useless. Went back to Montclair and bought some relief gel!

The store is large and clean, and I didn’t wait at all when checking out, but the real reason I’m writing this review is that the pharmacist was great. I’ve had a few awful experiences at local CVS pharmacies, and this was the opposite– the pharmacist was friendly, helpful, did a great job of managing a line of people (including a difficult woman with endless questions), plus whatever phone calls were coming in. I really appreciated his attitude.

Very unorganized and always lines. Opened a prescription bag and saw a random pill fall out. Blonde dude at register very creepy… don’t come here

It’s 24 hours and near my house.
They never restock anything and the sale items don’t always ring up correctly at checkout.
Nothing special.

This store is actually in Cedar Grove, not Verona. I go there a few times a week because it’s the neighborhood drugstore, but I’m not totally happy with it.
It just seems like there’s always a really long line. I appreciate that they’ve installed self checkout machines, to try to speed up the process. But, how about just putting another dedicated cashier on? I’ve noticed that their stocking people double as backup cashiers, so when the line get’s too long, they call for help. CVS is basically telling me, «We’re gonna make you wait as long as we can (without making the wait so egregious that you don’t come back) so that we can save a little money.» I would appreciate a shopping environment that said «Thanks for choosing CVS, we’re here and ready to help you.»
This being said, I think it’s a management or a corporate issue, all of the people in the front and at the pharmacy in the back have been very nice and helpful.. . just overwhelmed with customers.

It’s a CVS, so what can you say. They just had a redo and added a wall of frozen food & refrigerated food items, so hey are less of a pharmacy than ever. Pushing the self-​checkout these days. Has one of those medical center areas but it’s not staffed/​used. I did get a flu shot from the pharmacist…

Helpful, knowlegable pharmacy– and pleasant, competent front-​end staff that’s on board with British-​style queue to feed a single line to all registers, including adjacent photo department. Be aware that the Township of Cedar Grove has a screwball ordinance prohibiting certain food product sales after-​hours. Don’t blame CVS.
Store is clean and appears to keep out-​of-​stocks under control.
In a brazen demonstration of consumer-​unfriendliness, however, this store — like all others in the chain — insists you keep and bring back any «coupons» they issue with purchases during which you also present your ironically named CVS Extra Care Card. CVS captures valuable point-​of-​purchase data with each swipe of that card. It could just as easily give consumers coupon credits on the spot rather than requiring them to file long strands of wasteful register tape that alsoviolate another consumer-​friendly practice. Their shelf-​lives are stingily short.