Vero Beach Hotel & Spa, a Kimpton Hotel

What a delightful place and great location ! We attended a wedding here and had a marvelous time. We had drinks and apps at the pool bar and the drinks were excellent and generous size. Our room was spacious, clean, had very nice amenities. The Kimpton hotels have never disappointed us and always make us feel like we can’t wait to return. This hotel is pet friendly and has a beautiful beach and pool area. The wedding was outside in front of the beach as was the cocktail hour prior to the reception. The staff was very friendly and attentive and very professional. Once again, great drinks and the apps were yummy and beautifully presented. The dinner and inside venue were top notch and very classy. I would highly recommend this for anyone looking for an intimate and classy wedding venue. The reception area and dance floor had great flow and the bar area was ample for everyone to congregate when they wanted to take a break from dancing. Everything ran very smoothly and the wedding coordinator from the hotel did an excellent job.

This the best hotel I have ever stayed in so far. I normally stay at the Hilton/​Hampton brand hotels because I am a loyalty member and none of the hotels I stayed at came close to how nice the front desk staff were, hotel experience, cleanliness, beautiful inside my room and I was upgraded. The front desk staff gave my daughter two gifts and some free cookies & milk for her stay. I was even upgraded to a larger room and facing the water. I love the wine hour every night and they had something for you to eat and lemonade for my daughter. The staff that hosted it (Lee, Charmine Miller) were really amazing staff. I love the fact that the pool was heated and that the hot tub was not too hot, because me and my daughter went to the pool the whole time we were there. Another thing I liked about this hotel and the area was that it was a very private and not too crowded and touristy.
I’m hoping in the summer the waves are not as rough because I could not take my daughter in the water in Dec 2015 when I stayed there. Only thing I need to find out is what types of stuff I can take my daughter to do when I come back. I found a park, and heard about a botanical garden but not sure what else would be good for a 4yr old to enjoy while there.
The only issue I had was at the Cobalt restaurant. The first night I got there I had dinner there. The food was really good, just the portion was a bit small. The waitress for dinner and for breakfast were very not that nice and didn’t even come back to check if I needed anything else or ask how my meal was. I had to get up and ask other staff members when I needed something. I hope this part does improve and they are more accommodating to kids in the restaurant because as a single mom she is always with me, but the food was amazing and more then made up for the staff in the kitchen.
I hope Kimpton decides to open up a hotel in the Orlando area. I stayed at a Hilton in Orlando and nothing came close to how great the Kimpton hotel and my stay was. I was leaning towards to traveling to other parts of Florida or to Cayman Islands and will definitely stay only at a Kimpton if available in that area.
Thank you again for the great experience at your hotel. I am hoping to bring my daughter back again in spring/​summer time frame, and hopefully she will get a chance to swim in the ocean this time.

What a great hotel! Came with a friend for his birthday and he comes once a month. They had a nice card and a bottle of champagne and a cupcake waiting for him. The room is very large and the views are breathtaking! I was at the beach most of the day and then spent an hour or so by the pool where they were giving complimentary massages. I ended up going to the spa for an hour massage. The only thing I thought was a little off is with all of the employees that were standing around at the bar, you would think they would serve at the beach, not really a big deal and I still had 4 drinks, or so .
Still had a really nice 2 nights here and will be back very soon.
Can’t wait to come back in Jan or Feb…

Beautiful and elegant place.
The rooms are very comfy and pretty. Cobalt restaurant has great food. The bar has amazing martinis. Fire by the ocean made our stay special!

I would give it more stars if I could! A gem of a find hopefully it stays small
An intimate and personable after my posts.

Room was dusty and dirty with garbage, leftover food, ripped sheet, dry rotted and frayed linens
* Obviously… have me confused with another Guest with the reply below. You did not try hard or hardest to please. The basic needs of a room were not fulfilled. I was very patient
I paid the same as those that did not have a dirty and dusty room filled with leftover food, trash and worn linens. It does ruin the stay when things are not taken care of and they do not seem to care
(See attached pics of clogged AC filter with dust hanging out of cover, food on dusty carpet and ripped and worn linens)
I filled out online disclosing my severe Allergies and told them in Person TWICE
Guess, it was too much to hope that they would check and clean the room
The Concierge told me she makes a Welcome card to be put in the room of each Guest. I did not receive that or the treats I had requested. Further proof that the room was NOT cleaned or prepped for MY arrival. My credit card was also billed for «Mini Bar» I NEVER eat or drink anything from the Mini Bar. I also believe I slept on used Sheets! What Housekeeping staff would put a ripped/​torn sheet that was right in middle of where one would sleep? Is there not a Supervisor to check?
I was told I was being upgraded and moved by Several Staff for 2 days but it never happened. I regret not leaving the hotel after being told again the 2^nd day but was not moved but I believed them.
I was unable to rest due to allergies AND «Wedding Guests above» that slammed, ran and scooted 2 – 5 AM both nights/​early am hours. I had never had noisy guests near me and therefore never had to complain but silly me, I thought that would make them be quiet and considerate or the Hotel would enforce the right to Quiet Enjoyment of other paying Guests.
I had planned to relax and enjoy a much needed peaceful weekend for my Birthday :(
The room condition and the lack of action ruined the 4 day stay. I enjoyed outside very much and then came back to discover yet again that things were not «taken care of»
That is basic of Hospitality Business. Provide a clean and quiet room
I PAID to come there to rest and relax.
Instead I was subjected to germs, inconvenienced and not able to sleep the entire stay except for 3 hours after alcohol after dinner! «The wedding guests» woke me up AGAIN
I am shocked by the room condition and hotel only crediting $ 74 out of over $ 500 for the unsanitary, unclean, inconvenience and disturbing of peace. That $ 74 is not even full credit for first night of several issues including garbage, dirty bathroom, food on floors and ripped/​torn linens
Some issues were not addressed until 2^nd and 3^rd day and some were still not addressed when I checked out. I stayed beyond first night after being told that I would be able to move and be upgraded. Sadly, I was not moved to cleaner and better condition room
I expected higher standards and conditions
I am sure it is an excellent stay IF you are given a clean room or if you are not used to Luxury hotels or do not mind dirty and dusty conditions.
I expected superior service and quick action to rectify if any issue arose
They failed to provide a clean, sanitary and quiet room and then failed to remedy the situation to ensure a Peaceful and relaxing stay
It is as if once they have your Money, they do not truly care if problems arose
Even low end Budget Hotels have a 100% Satisfaction Policy and or Your money Back
I was assured my account would be «taken care of» and they would try to «exceed, not just meet» my «Expectations»
I felt sure it would be fair to credit 2 nights stay and or offer me Free Future Stay as compensation to ensure meeting and exceeding expectations of stay upon their return visit to restore Business
Think how you would feel to pay over $ 500 for room conditions and experience where you could not relax, enjoy or sleep due to poor conditions and noise
I paid the same as those that did not have a dirty and dusty room filled with leftover food, trash and worn linens. It does ruin the stay when things are not taken care of and they do not seem to care
Shameful and shocking
This was disrespectful and despicable

First let me state that I received a gift card for a one night stay so I did not spend any of my own money. Having said that, I did not find the room to be at all any nicer than a standard Holiday Inn or Sheraton. For nearly $ 300 per night, I would expect just a tad more. My room faced Ocean Drive, not the beach or overlooking the pool. I assume I was given a less desirable room since I was not paying out of pocket. Disappointing but those rooms were nearly $ 200 more per night. I just can’t see spending that kind of money on a room that contained a king sized bed, desk, a couple of chairs and a bathroom with tub and separate shower. Not a steam shower, not a Jacuzzi, just a plain old bathroom.
Parking is either by valet only or you can take your chances finding a spot off property. I don’t think my insurance would cover any fender benders if a valet was driving my rental so I had my husband drop me off and take the car off property. It took a little longer to check in than other guests as the front desk did not know how to handle a gift card check in. It was a little embarrassing. The other front desk attendant checked in three guests by time I was checked in.
I was told my room was on a no pets floor since they do accept pets and I was without. I guess they try to keep folks with pets together. Unfortunately, there were two rather large dogs down the hall. I heard them barking behind the closed door on my way past to my room. I tried to call down but received no answer. Oh well, it was nearing dinner time and my husband returned so I decided to just tough it out.
We went down to the Colbat restaurant. We were asked if we had reservations. When we told the hostess that we did not but were staying at the hotel, we were told that there were no tables in the restaurant but we could eat in the lounge or outside. It was rather windy so we opted to eat in the lounge. It was so dark in the lounge that we had to pull out our phones to use the flash light feature in order to see the menu and each other! Our server, Sasha was wonderful. Very lovely person and very attentive. The food was superb! The only thing that ruined the experience was the fact that it was so dark that I actually felt disoriented!
Had a restful night. The dogs barking woke me only once but whatever, I wasn’t spending my own money anyway.
My stay was nothing special. The only employee that went out of their way to make me feel special was our server, Sasha. Otherwise, I was pretty much made to feel like the odd kid out who gets picked for the team last.
I don’t think I would spend my own money to stay here.

This was a fabulous place to stay for vacation.
The pool was out of order being refinished, but they made up for it in so many different ways that it wasn’t a problem. The hot tub/​spa was separate from the pool and out of view of the pool and that was still open. Very nice waterfall effect and good for small groups to feel comfortable and not overcrowded (about 8 people at once with one or two sitting with legs in the water — no problem).
The staff is phenomenal on every level and at every interaction.
They set up chairs/​table/​umbrella every day on the beach for you and do it early. The beach is fairly short/​not deep, but there is plenty of room for everyone. There is also a kayak/​sup/​waveboard/​surfboard rental right there.
The rooms are like someone’s home with huge bathrooms and bedrooms. There is a mini-​bar and keurig. So if you clean out the mini-​bar you’ve got the fridge to use which was helpful if you buy small snacks/​sandwiches/​wine/​juice/​creamer you want to keep cool.
There were some lovely, extra-​special touches that really were unexpected and appreciated.
Lorna is the new Concierge and she is doing a fabulous job. She overhead that my roommates birthday was happening during our stay and when we came back from the beach that evening she had left a beautiful little cupcake and sweet note for her!
One day on the beach a server came by with a little container of frozen grapes for everyone sitting on the beach! Refreshing!
They also do surf-​side bar and food service, so they’d come down and check on you, bring you drinks and food… really, my ideal way to live on vacation. Thank you, Jamie! You’re a rock star. So was everyone!!! The pool bar itself opens before lunch and stays open til around 9 depending on weather/​traffic.
The White Orchid Spa in the hotel is, I’m pretty sure, one of, if not the best spa I’ve been to in terms of service and style. I enjoyed my treatment there and I appreciated Scott’s professionalism.
The Cobalt restaurant is sedately decorated, big and has outdoor seating. The food and service are good, too.
The Seaglass Boutique inside the hotel is pricey!!! $ 18 for a bottle of sunscreen, but I needed it. They had some cute tops and some kids stuff, very basic assortment, but a nice touch for the hotel to have it.
They do a Happy Hour in the lobby from 5 – 6 with monthly featured wines and a specialty wine drink. They do lobby coffee service in the morning, but the one morning I tried it the coffee was very weak… not as good as the keurig options in the room.
They allow small dogs, but they aren’t supposed to be allowed at the pool area or the beach although there were several dogs brought down to the beach… so, not sure what the local regs are about that.
They have bikes you take out for a nice little spin. It’s several blocks to the shops and other restaurants in the area, so it’s easier to bike or take the car if you tire quickly or plan to carry things back with you
This is definitely a place I recommend. Small enough not to be overwhelming but with a huge heart. Thank you Charmaine, Lorna, Jamie, Ryan… I know I’m forgetting names… Valet guys are awesome… thank you, thank you for a wonderful vacation.

Amazing is all I can begin to say. We booked this hotel for our anniversary getaway… And so happy I did! Lorna in concierge had a surprise waiting for us in our room. Our room is spacious and a fab view of the ocean. Dinner in Cobalt for our big dinner — not my fav– food was average and music next door was a little too loud for a romantic dinner. Chairs and umbrella beachside part of package, lovely quiet pool and bar area.
We will be back!

What an amazing holiday we had! After a long two month setting up our new business we decided to take a small break and go to Vero Beach. I found the hotel through Priceline and a recommendation from a friend of mine.
Before checking in I called concierge and spoke to a lady called Lorna as I wanted to arrange a flower amenity for my wife. We arrived at the hotel 2 hours before check in time, so we waited at the cobalt and had a couple cocktails before getting a call from front seat to check in. When we went to the room the flower arrangement and sparkling wine were so nicely laid out and arranged! Thanks Lorna scored a lot of points with the wife :)
We stay here for two night the rooms as spacious and clean, all the staff were really friendly and the service was above expected! The only little issue I had was that the pool was a bit crowded but I guess that’s expected on a long holiday weekend at such a nice hotel.
I will definitely be recommending this hotel to everyone and I shall be back in the near future!

Great stay! Escaped from Miami beach with the family to slow the pace down a little. Perfect room, amazing reception. We brought our dog and he was welcomed everywhere.
Décor is plantation style which is very nice, a departure from normal Kimpton style but perfect for Vero Beach.

What a Great birthday Celebration I had at this hotel. My Room, views, hotel is located right in the beach. Everyone was very accommodating. Javier Pachon from Housekeeping made it extra special, down to every detail! Those Happy Hours at the Kimpton Hotels are fabulous! My spa treatments were AMAZING! The best I’ve had in a long time! Looking forward to returning again!

Great ocean front hotel! Staff was amazing as well as upgrade to two bedroom suite! Very relaxing atmosphere.

Overall a positive experience.
Pros: excellent view from our room, competitive prices, beachside cocktail service and speedy set up of beach chairs and umbrellas. Prompt valet service. The service at Heatons is exceptional. Also, be sure to stop by white orchid spa to get a pedicure with Tori Bacon, as she is one of their greatest assets! She does a magnificent job. One of the best manicures I’ve ever had!
Cons: first day of arrival the tub was not entirely clean. There were also bugs on the floor. However, when we called the management was quick to send someone up to make these right. Also felt like we were nickel-​and –dimed a bit. Be sure to ask about costs of all items as these may not be clearly stated and then charged to the room. Also, the most frustrating event was the cost of the entire stay including incidentals was charged up front. Be sure to plan for that if you stay here.

This place was amazing! The view, the staff, the service… were all top notch. Now it was not an inexpensive place to stay, but hey… it was our honeymoon! We could not be happier. And I can tell you from experience sometime paying a lot for a hotel room does not equal such stellar service.
Everyone from Irene (the concierge) who helped me make some pre-​visit arrangements, the staff at the front desk, the valets, the pool staff and the restaurant staff… all went above and beyond. People genuinely seemed happy to accommodate you and share a smile.
They addressed us by name, remembered our drink orders (get the castaway at Heaton’s and some truffle fries), provided prompt service when needed or requested… and even gave us a couple of treats on the house as it was our honeymoon.
The view from our one bedroom villa was spectacular and I loved the balconies. Yes, there was more than one. So beautiful. Aside from the view the room was clean and just lovely… so much room for activities!
The pool and spa outside were also excellent and never overly crowded… in fact, most of the time my hubby and I had it all to ourselves.
Great shops within walking distance if you can tear yourself away from the beach and the epic waves!
Oh and if you go, check out the spa in the hotel… we went for the couple’s escape… very nice.