Comfort Suites

The worst customer service I have ever received at a hotel. Do not stay here, there are many other hotels with comparable prices.

A nightmare weekend in which I felt uneasy about the safety of my kid. I stayed at the hotel as part of a weekend soccer tournament. At 3PM in the afternoon after returning from the tournament the kids were a little noisy in the lobby. The manager Jay began to make rude comments about the kids and said if they were noisy at night he would call the sheriff and he would also take care of them himself. I approached him and asked what his problem was and he was very rude to me the customer. When I told him that I was the customer and he needed to have a little respect he said no he did not and he has an entire hotel of customers.
I then asked for his name and the corporate phone number and he refused to provide it. I approached his assistant manager Kim and asked for his name and she refused to give it. When I asked for her name she refused as well.
I walked out to the parking lot where she chased me down screaming asking my room number telling me she was throwing me out. This all happening in front of all the kids and the team, many witnesses. I was later in the parking lot unloading my car when I saw Jay staring at me from across the parking lot. That evening walking in the hallway Kim gave the look of death.
I told them both I was contacting their corporate office and complaining and they said they didn’t care. This was an awful experience and if all the hotels in the area where not sold out I would have left.
After dinner returning back to the room, the door to my room was open. When I entered everything was in place but I have the feeling it was a scare tactic by these two nuts.
Comfort Suites has a major problem with these two animals working there, If you have children I would suggest you keep them quiet otherwise you will have to worry about them being stalked by the nasty management of this nightmare hotel

We stopped late for a room. Pleasantly surprised it was a Very clean and neat hotel and had a good hit breakfast Would stay here again.

This is a nice place. Friendly front desk workers. Room was mostly clean. Coffee maker wasn’t cleaned properly. A little dust on the headboard and the bath tub had black stains on the bottom. Bed was comfortable. We’ll stay again when we’re in the area.

My sister and I had been driving for hours on the flat Florida Highways and finally needed a god nights rest. What we really needed was «Comfort.»
Finding the Comfort Suites was a bit confusing as the it was off the highway and not well marked. We had to calculate where it was and realised the enterencecl was behind by a gas station.
The enternce inviting and clean and the checking in was quick. The room was spacious and stylish. The pillows were my favorite asset to the room. There was a choice between hard and soft pillows. Oh, and the shower head was adjustable with a solid strong spray.

My family stayed there over the Memorial Day weekend. We were part of a travel sports team that had a tournament in Vero Beach. While the rooms were clean and adequate, the hospitality was horrible. The night manager was rude, dismissive and very hostile. He even called the police on a group of us who were merely socializing at the end of the day. The police came and the manager was rude the the officer. He left without doing anything. I wouldn’t stay at this hotel ever again as long as that manager is employed by the hotel.

My husband and I really enjoyed our stay here. Unlike some of the other reviewers, our bathroom was stocked with more than enough towels, which were changed daily. Everything was very clean and we found the room quite spacious, much larger than most $ 80 hotel rooms. This isn’t a $ 300 a night hotel obviously but I felt it was a very good value for the money.
Flat screen t.v. with plenty of channels, fridge, microwave and coffee maker. There’s a complimentary breakfast from 6:30 am to 9:30 am. A lady comes in and makes the eggs and sausages every morning which was nice. We ended booking an extra night and would definitely stay here again.

Basic, clean and quiet. I stopped here for an overnight stay while traveling on business. The night manager was pleasant and efficient. Breakfast was more than the standard carb feast which was nice.

Clean and well situated but very basic. The gym has a couple of pieces of equipment which resulted in a wait sometimes and the breakfast, while hearty, made no considerations for people who are looking out for their health. In the end I would stay again, but the Hampton inn a few blocks away is a much better option.

comfort suites huh? more like uncomfort suites to me! if you have to take a vacation in vero beach stay far from this hotel because if you like to take showers with towels be prepared for air drying instead! talking to the manager made me want to dip my head into a toilet and there was a visible stick up every employees asshole… there I think I made my point!

Manager is rude and not accommodating to valued guests. He put up a fuss when asked for extra towels and pillows when our group had four to a room. This was very frustrating especially coming from a manager who is supposed to be the leader of the hotel. I would recommend taking a course in hospitality. Housekeeping was called numerous times to straighten up the room and no one ever showed. The shower was clogged when showering and the shower was dirty upon arrival. Would not recommend staying here, especially if you value service.

I would not recommend this hotel to anyone. The staff were rude, the hot tub was not there as advertised, the pool was ice cold, and despite being newer, the carpets that are fraying in many places. The «suites» are not that big and the breakfast isn’t that good. The breakfast room is not very comfortable for breakfast either. The staff didn’t do anything to make my stay better or more comfortable. I just left this hotel with a bad taste in my mouth.

Recently stayed here and loves it. Staff was extremely helpful, if you stay here see if Vito is working the front desk, super nice guy. Warned him I was traveling with a 3 year old and have us a bigger, corner room. Rooms were very clean and hotel looks brand new.
Also the free breakfast was really good. Waffle machine where you can make your own. Eggs, all sorts of bagels and pastries juice and coffee.
Would defiantly stay here again

Brand new rooms, with great bed and amenities. They have free wifi and a great free breakfast. I am in town visiting some friends and found this place to be more then enough for my stay. Though its not near the beach, it has very quick access to the highway and you can get downtown easily. All of the employees I spoke with here are very nice. Check in took a couple minutes, and the breakfast staff are great. I would recommend this place, and I would stay here again.