Visual Perceptions Vernon

I love this place. I went today because I broke my glasses. I get very uncomfortable when I have my eyes examined, and just thinking about it usually makes me feel a bit faint so I’ve been avoiding this encounter for a few years. Thankfully, I had a remarkable experience.
For starters, the receptionists seem like sweet, delightful ladies– when I called to make the appointment and when I arrived they were pleasant, easy to talk to, and didn’t waste my time. They had already called my insurance companies and sorted out all of my coverage information, so there was nothing I needed to do.
The nurse who took me in (a gentleman whose name I didn’t catch) was super polite and did the preliminary testing quickly and accurately. They gave me the option to get photos taken of my eye, opposed to dilating them, which was really helpful because I had to work after my appointment and it was completely non-​invasive.
I met with Dr. Matthew Steciak, and he was lovely! I explained up front that I was borderline nauseous when it came to eye appointments and he was courteous, thorough, fast and reassuring. That was hands down the BEST experience I’ve ever had at the eye dr.- so much so, I think I could do this on a regular basis!
I highly recommend this office!

My apologies to Visual Perceptions. I posted a poor review that got posted for them in error, when it was meant for a completely different optical store!

I recently relocated to CT and chose this office for my annual eye exam. Upon arriving for my appointment I was told the Doctor I was seeing was not able to do contact lens fittings, and I would need to come back for a second appointment. (I am not a new contact lens user. Been using them for 4 years.)
The male doctor I was a bit short and borderline rude towards me. He seemed frustrated when I asked to see differences in different lens views during the eye exam. (Isn’t it the job of the doctor to make sure you’re view is perfect?)
I returned days later for my contact lens fitting. I obviously trusted that the lenses I was being given were for the prescription written. I said they didn’t seem very clear, but the woman assured me they were correct and I needed to simply get used to them.
We discovered days later that I had in fact been given the wrong prescription and had been straining my eyes with these incorrect lenses. Upon going back for a THIRD visit, the issue was resolved. Again, felt treated like it was my fault that something was wrong. Then the woman was pressuring me into buying a year’s supply of lenses from her, and claimed her prices were better than an online competitor that I prefer. (Incorrect… They are cheaper online.) She seemed frustrated and almost offended when I said all I wanted was a copy of my prescription so I could buy elsewhere.
Needless to say, after my one visit that became three… I will be looking for a new eye doctor for next year.

Great doctors: Great staff
After an hour in this office, you know that you will have clear vision and healthy eyes.

This was a great experience. I was able to get a prompt appointment, they were thorough and informed, and did not try to upsell me on anything I didn’t need. If you’re looking for an eye doctor, look no further, you’ll be wasting your time.

I was in need of a new doctor after moving to CT. I found this office online and it was right in my town. They were quite friendly and helpful to set up an appointment for me after I get out of work at 4:30. The doctor explained everything during the appointment. They were also very helpful in the optical shop to find my new glasses, and explained what my insurance covered thoroughly. After getting my glasses, I needed to have them adjusted. I didn’t realize till I got home that there was a slight problem with the alignment of the glasses, so I went in on Saturday morning. They were very helpful and friendly about getting them adjusted to my needs. I am very happy with the service I received.

Excellent, thorough service, clean and beautiful office space, friendly and helpful receptionist and Dr. Ferentini is a warm, funny, kind and personable doctor who makes you feel at ease with the process and takes the time to explain to you what is going on. I can’t rave enough about my visit here— I highly recommend this place for your next eye exam!

I would highly recommend Visual Perceptions Vernon for all of your eyecare needs.
The employees from the office staff to the optometrist and optician have all been amazing and knowledgeable. Also, something that always wins me over is punctuality. In this office, I have never waited and the appointment process is seamless. I am never sitting around waiting for the next «test» etc. Additionally, the office has a nice selection of glasses and sunglasses.