Went there on a Saturday night about 5:30 and the place was empty! It was really weird to have an entire section all to ourselves. The food was good and we had no complaints about the service. We had a coupon for a free entrée which was awesome(and the reason why we went there). But the music was loud and horrible. My husband and I sat across from each other in a booth and had to talk loudly so we could hear each other. Definitely not«dinner music» either. If we had taken our parents there they would have walked out the door. I’m not sure what type of crowd they are trying to cater to but it was really bad. They should at least turn it down. Not sure if we’ll go back.
Sonia L.
Classificação do local: 1 Schaumburg, IL
Booo on Fridays. This place is one of the choices on my lunch rotation but not anymore. It’s Friday’s so I dont have to describe. And of course you know what it looks like yadda yadda yadda. But have you ever waited 50 minutes for your food with no explanation? The only thing that saves them from a full Sonia L. Smackdown is the fact that they packed up(not very fast) and gave us our lunches for free. I guess thats ok but it does not bring back my hour to my life. Never again. Lesson learned. TGI not the only choice!
Kristen W.
Classificação do local: 1 Schaumburg, IL
Tried to order food for pick up and was left sitting on hold for the bartender to take my order. I was on hold for 45 minutes before I just hung up. Should not have to wait that long just to order food.
Kiran S.
Classificação do local: 1 Lake Forest, IL
Terrible service and attitude. I gave it one star cuz I had to pick something. This whole experience is terrible!
Michelle G.
Classificação do local: 2 Gurnee, IL
Our waitress was super attentive but the food lacked severely in quality. The only thing that was on par was my blue raspberry slushie(you can’t really mess that up). The tomato mozzarella salad appetizer only had 4 small pieces of mozzarella(which was really died out and almost hard) and a darker sweeter dressing than normal. The mac n cheese was super greasy and you could actually taste the dish it was served in(tasted like a metal pan at the bottom). The potato skins seemed pretty normal, sane with the mozzarella sticks. The restaurant seemed clean, not anything to rave about.
Yu-Bing C.
Classificação do local: 5 Fremont, CA
I took my wife for dinner to celebrate her birthday, and the waitress was very sweet that she prepared my wife a surprising birthday ice cream cake. That was a nice treat after our whole day shopping.
Kristy B.
Classificação do local: 1 Richmond, IL
Don’t go here! The service is horrible! We waited an hour and a half for our food, during lunch time. Also, our server was never around and wasn’t very friendly. Then when it came time to pay, they said my credit card was having issues due to their machine. The manager told me the meal was on them. I get my credit card statement, and not only did I get charged, but there was a $ 10 dollar tip added! I called the restaurant and they were very unsympathetic. Go ANYWHERE else but her!
Brent K.
Classificação do local: 2 Round Lake, IL
I took the family here last night for dinner. I had the sirloin steak. The only reason I gave 2 stars is because it was cooked perfectly to medium rare. That is the only good thing of the night. My wife ordered a club sandwich with avocado. It had 2 very small slices of avocado on half of it… that’s it! The service was mediocre at its best and awful at its worst. My water glass sat empty for half my meal. I ordered a salad to come out before my meal with my wife’s soup. Not only did it not come out before with my wife’s soup(which came out on time and was very good) but it came out after my steak! And the waiter, who obviously forgot to put in the salad, realized his mistake when he brought out my steak. Instead of being honest and telling me he forgot he decided to tell me he would«try» to find out what happened to my salad?!? I will not return to this location ever again. I would literally recommend any other restaurant in the area over this particular Friday’s.
Eileen L.
Classificação do local: 2 Wauconda, IL
Poor service, wasn’t offered refills on our drinks, burger was so, so. Not sure if I will come back to this location again. Our server never checked in with us to see if we needed anything. My son ordered the shrimp and only got 6 pieces. Felt I got ripped off since the cost of it was $ 12.
Ben L.
Classificação do local: 2 Wauconda, IL
Went here for dinner with my family, i ordered the Fridays shrimp and it was a rip off, i got about 6 shrimp that were pretty small and flavorless. It took the server about 5 – 7 minutes to bring us our drinks(we got water). Our server also never checked in with us to see if we needed anything and we had to take napkins off another table cause our server wasn’t around for us to ask. All in all a bad dinner, i don’t know what happened to Fridays, it used to be so good with the food and service.
Kelly C.
Classificação do local: 1 Vernon Hills, IL
All I can say is no. Don’t bother going here. I’ve gotten sick twice now from eating there. I’d rather pay a little more somewhere else then deal with a 3 hour stomach ache. UPDATE: This has been almost 24 hrs of horrible stomach pain. I did not eat anything else before or after eating here. I couldn’t even look at food and still can’t. Never coming back here again. I hope this location gets shut down.
Dan C.
Classificação do local: 2 Round Lake, IL
I went there at 4pm, and caught a shift change going on, so service was really poor, then I could not a Steak cooked Medium Rare, even after 3 tries! The Waitress was great and so was the free dessert… but I won’t be going back anytime soon, the cook just does not know how to cook a steak.
Brenda R.
Classificação do local: 2 Woodstock, IL
Service was SLOW! Went there for lunch. It took a very long time for our food. I asked our server why and she told me a VERYLARGE lunch order came in from a nearby business«RUSTOLIUM» and this happens quite frequently. So I told the server to tell her Manager that their restaurant patrons shouldn’t have to suffer and pay the price of a major major delay due to the very large orders they receive. We are paying customers too! The Manager never came by to apologize which would have been the right thing to do. My quick hour lunch to take out a co-worker for her Birthday ended up being one hour and 40 minutes long. I think the food was good. Hard to say since we had to eat very fast once we got it.
Susan S.
Classificação do local: 3 Vernon Hills, IL
Wouldn’t be my first choice but my 15 year old is hungry and not much else is open. I ate a delicious seared burger at home with fresh rosemary bread and Boccini infused in amazing olive oil herbs and red pepper accompanied with baby heirloom tomatoes and mixed greens with olive oil and lemon. Oh my review for the all American stacked burger is on its way. Alright this burger is really good has Asiago and parm with peppery bacon crisp cold iceberg tomato and an onion jam. Fries were cold. Arrg that’s the worst eating tepid frys oh and the bun was toasted. Good choir
Gayle T.
Classificação do local: 4 Lake Villa, IL
I went there with my bff for her birthday. We had the jack Daniels flat iron steak dinner. It was very good!
Christopher V.
Classificação do local: 3 Mundelein, IL
This place isn’t bad per se, but it isn’t good. Even compared to other Friday’s, it lacks a certain something. The service and food are not as good as other Friday’s locations I’ve been to. I don’t have a reason to say not to go there, but I’m just saying I’m not eager to go back.
Anonymous S.
Classificação do local: 1 Tampa, FL
If you’re at this Friday’s now, do yourself a favor and RUNOUTNOW! People, it is absolutely disgusting! When walking to the bathroom you can see that they touch everything with their hands(no gloves), they quickly put their hands under warm water for .7 seconds and dry them off with a paper towel(«washing hands»), they never properly clean the restaurant throughout lunch or dinner, and don’t even get me started on the service! Bartenders who are complete jerks, and treat the guests like an inconvenience(ummm, hello, you’re there because of the guests. Otherwise you wouldn’t have a job!) Servers who rather sit and chat with one another, rather than do their jobs. Hosts who make you feel like a burden and unwelcomed. The food is greasy, no one was wearing gloves, the plates and cups have crap left on it, and by the looks of it they just scratched whatever gunck was on it off with their fingernails, the restaurant as a whole is smelly because of its sewage problems. I really can’t go on. It’s just too gross. After working at multiple restaurants, it has really opened my eyes and shown me that not every restaurant is clean and hygiene friendly. Also, some people should just NOT work in food service. If I tried to pull half of that crap on a new job, I would(rightfully so) be fired. This place is such a joke. Please do not waste your money here. WORSTDININGEXPERIENCEEVER!!!
John M.
Classificação do local: 2 Ingleside, IL
Ok Food, Great Managers lousy nighttime bartenders, they can’t keep anything to themselves!!!
Thomas P.
Classificação do local: 5 Libertyville, IL
Best service and the food was fresh and delicious! Polite atmosphere and the manager was very sweet. Our server, Glenda, was probably the most wonderful server we’ve ever had, a thousand thanks to her. Keep it up Friday’s, you’re top notch.
Toukta P.
Classificação do local: 3 Glen Ellyn, IL
Fridays to me is only good for a few of their signature dishes. Jack daniels sirloin and shrimp and some of their appetizers such as the tuna bites, mac and cheese and hibachi chicken skewers. The drinks are pretty good but a little pricy. Become a stripes member and get free chips and salsa and build points for rewards. I come here a lot but the service here is definitely slacking now.
Edward L M.
Classificação do local: 5 Libertyville, IL
Not usually a fan of Fridays but came with dads night with my daughter who is five. Our server was Alley and she was very good. Our pretzel appetizers came out fast and hot, our main dishes where spot on. During the whole experience Alley refilled drinks prebussed the table and brought wipes without asking. Definitely a five star experience. Thank You Fridays!
Jeff S.
Classificação do local: 1 Evanston, IL
I would have liked t review the food and service but sadly we never had the chance to sit down and eat. How odd is it to walk into a restaurant on a Wednesday night and see abut 20 empty tables and be told there is a 20 minute wait? Well, that’s what happened to us. We were told that the kitchen needed time to catch up after the dinner rush. We were offered a seat in the bar but there were no tables just stools at the bar. We could have sat at one of the 20 empty tables in the dining room and ordered drinks and decided what we wanted to eat but that wasn’t an option. I’m guessing there is more to the story here other than«the kitchen needed time to catch up». I’m guessing the lack of visible servers and the lack of visible managers had something to do with the excuse they were giving people for the 20 minute wait. After about 10 minutes, we gave up and went to a different chain restaurant down the street. Maybe that was a good decision because of the fact we only saw 3 servers in the restaurant the entire time we were there, I’m guessing it would have taken forever to get served.
Maxine W.
Classificação do local: 1 Arlington Heights, IL
Why am I even bothering to review this place? Maybe because I was in a really good mood when I walked in, and a pissy mood when I walked out. This was my second experience at this Fridays. The first time there was hair in the potstickers. The waitress was like«do you want me to remake it?» as if she expected us to just eat around it. This time, we came in around 8:30 and were greeted by nobody. We had to ask the bartender who said we could take a table in the bar as long as we had ID. Side note just for the sake of my anger– what if I didn’t have one? Would I be turned away and told to go somewhere else? Maybe a hostess should be on staff until at least 9. So anyway we go into the bar, which has like 8 booths– 2 occupied, 7 semi-clean(meaning bussed but either not wiped down or crumby seats) and pick the least offensive one. So I see we have no host and no busser, but two bartenders for about 6 people sitting in the bar. Our bartender was okay at best. He was reeeeally trying to upsell me some beer– my friend had asked for a sample and he brought samples for both of us, then kept pushing and pushing even though I told him A) I’m driving and B) I don’t like beer. So anyway we order some food. Spinach dip(which was half price and not bad) and we each ordered a steak(I know… A mistake), mine rare, hers medium rare. It came out and hers was perfect, and mine was not. Firstly the waitress who brought it spilled sauce on me. She apologized but left the table sticky. Then the bartender like ran over to tell us to cut into the steak to see how it was done. I cut near the end and it looked a little medium but I was willing to keep trying. Then I took my first bite. It was like leather. I cut right through the center and it was medium well. A long way from rare. So I sent it back. They«cooked» me a new one and again I was forced to cut into it while he was watching. The steak was grey on the outside like it was steamed. And the inside was f*cking raw. Like RAW. So the bartender took it back to cook some more. In that time I decided it wasn’t worth it and cancelled my order. Hey, manager with the offensively pink shirt? I know you’re around here somewhere. You delivered our appetizer. Where are you now to apologize, or offer me something else? I know you know what’s going on because the bartender had you take the steak off the bill. When the bartender took the steak off, he told me so as if he was doing me a favor. Uhhh yeah, I wouldn’t have paid for that one bite of «meat» even if you had tried to charge me. And then he said something again after he ran our cards. «Don’t worry about the steak.» Well, I didn’t have a steak so I sure won’t worry about it, buddy. I’ll never return to this Fridays. I wouldn’t even come back if you told me Ryan Reynolds was there wearing nothing but Jack Daniels sauce.
Kim B.
Classificação do local: 2 Naperville, IL
It’s been at least 7 years since I’ve dined at a TGI Friday’s and a lot has changed since then. The menu is completely unrecognizable to me now. At our waiter’s recommendation, I tried the Cajun pasta. I found it to be mediocre, at best. The shrimp in my dish were extremely small and the Cajun alfredo sauce was a little too watery. I was also a little disappointed that it didn’t come with any garlic bread — or any bread at all. The boyfriend ordered a steak with a side of vegetables and mashed potatoes. The cheesy mashed potatoes were probably the best part of his dish. The steak was decent(I don’t think you can or should expect much more than that). The vegetables were a disappointment as they were extremely bitter and limp. Obviously I haven’t missed out on much over the past 7 years and it’ll probably be about that long before I return again.
Meghan H.
Classificação do local: 2 Madison, WI
I’ve never liked this place and I was dragged here the other day… Every meal and menu item that I’ve had just tastes so mass-produced and artificially-flavored/seasoned. That’s what you get from a chain I suppose. It’s insane how much this place switches up their menu. Every time I come here, the menu layout and menu items are different. I definitely appreciate TGIF’s attempts at «keepin it fresh», but the change doesn’t ever seem to have any effect on the quality of the food here. It remains bland and feels(and is) highly caloric. I try to avoid this place as much as possible :-/