Vons

A satisfactory grocery store close to our motel and the highway. Great liquor section too.

We only frequent this location due to proximity since we can walk there for last-​minute necessities, but never look forward to the experience. Problems: crowded parking lot, constant panhandling homeless, often questionable produce, ridiculously long lines due to understaffing and often bad attitudes at the check stand. The only silver lining is the impressive liquor section– they have an OK spirits selection and actually quite a nice stock of local craft beer and wine.

I went to Von’s and ordered my daughter a cake we were away on vacation.
I ordered a two layer cake beach cake. I also picked up some muffins and croissants. The cake appeared to be one layer, they skipped the sun on the beach scene and the bake goods were stale!
I have know idea if it was old bake goods or recycled ones form days past.
I have never experienced such incompetence at my Von’s were I shop.
This bakery sucks!!! Don’t waste your money!

the pharmacy staff is great and give «small town» friendly service. way better then the other large pharmacy chains. everyone is friendly.

Deli department here is severely lacking (besides Stanton and the young kid with gaged ears). There is an older woman and a younger guy with tattoos on his arms that need sever attitude adjustments. There are a few employees here that are pretty decent but if you are in a hurry, don’t come here. The deli department constantly helps out their OWN EMPLOYEES before serving their customers. Unfortunately, the rude and incredibly slow deli attendant that helped me today didn’t have a name tag on (go figure). I stood in line for 15 minutes as he helped 2 employees before helping me, and then I had to ask for a bag for my items, as he expected me to carry my 5 items with all 5 of my hands. Never again will I come here!

I can usually find what I need here, as well as a parking spot. This Vons is a smaller, more laid back version of the Vons on Thompson. Since I am usually near the beach, this store is more convenient, brighter and less busy unless you go after 5 on a weekday. The liquor selection in the separate room is extensive with lots of refrigerated champagne to choose from, a very important item for me. The deli area smelled great, must have been their hot wings or fried chicken. Lots of ready made salads are available too. Service has that «hey you are at the beach– chill» attitude, and the crowd is very Pierponty, so I find it more entertaining to shop here rather than the other Vons.

ROTTEN PRODUCE, EXPIRED GOODS, OVERCHARGING ARE CONSTANT. CRAZY PHARMACIST
This store would be out of business if there was another store closer. Rude management staff, horrific cashier there named Monet (sourpuss, rude, etc.) owrks alone mornings so you may want to go later in afternoon to avoid her), horrible lack of care, ripping off customers constantly…
ROTTEN PRODUCE: If you shop here BEWARE of their produce. They sell rotten produce, such as liquid rancid avocados knowingly, hoping YOU will pay for their rotten crap. If you shop there, especially beware of ROTTEN LIQUID AVOCADOS, BROWN ROTTEN EGGPLANT, SHRIVELED UP CUCUMBERS, ROTTEN KIWIS, liquidless or fermented citrus, rotten greens, grossly old organic carrots… be careful is all I can say.
EXPIRED GOODS: This is a constant problem here… I guess they want us to buy their expired goods to save them losses but it is consistent. ESPECIALLY CHECK ALL YOGURT and EGG dates, those are constantly expired and also check the dates on sale items as they are consistently hiding expired goods. Also check all baking mixes and premade cookie dates… these areas consistently have expired dates for years now.
OVERCHARGING CONSTANTLY: This store is NOTORIOUS for overcharging. Either the shelf price is wrong and you are charged differently at register, or you try to use a coupon and even though the cashier enters it, it does not connect and you pay full price, etc. ESPECIALLY BEWARE WHEN USING COUPONS FROM VON’S.
LABORIOUS TO SHOP THERE DUE TO THEIR TRYING TO RIP YOU OFF: It is very tiresome shopping here… you have to check all expiration dates, you have to feel the produce as so much of it is rotten, you have to check the receipt to see if they overcharged you, then if they did overcharge you, you waste another 5 – 15 minutes being harassed by insane cashiers like Monet for THEIR mistakes. When Monet overcharged me this week, due to a Von’s coupon not working in their register, she began to lecture me on «what I am doing wrong» when in the end, 15 minutes later, she had to refund HER mistake. Sigh. I was overcharged twice in just one week this week. A total HASSLE shopping at this place. The store manager Kathy Lisle is a scab, was in a court case where she took another’s job when he was demoted for union striking… and helped the company try to say he wanted the demotion, in the end the guy did win awards from the court but some slimey politics there and the store manager Kathy does not seem to be interested in the store’s rotten produce problem. The district manager (who looks like Rob Ford, the crack smoking mayor of Toronto) responded to me handing him a liquid rotten avocado today, that «it’s marginal.» So, «it’s marginal» is scab/​administrator speak for rotten apparently? So BE CAREFUL OF «MARGINAL» produce there!!!
If I had a car, or there was another store closer than 3 miles away, I would never step foot in this mess of a store again. They have ripped me off to the tune of hundreds of dollars a year for years now in rotten produce and overcharging that I did not want to spend the time complaining about but now it has added up to so much money they have stolen from me, I am starting to be aggressive re not wanting them to RIP ME OFF anymore. ALL I ASK IS THEY DO NOT KNOWINGLY SELL ROTTEN PRODUCE (I can show you rotten stuff daily so they are not trying), to NOT SELL EXPIRED GOODS (again, I can take you to the shelves with expired goods right now, let’s start in the yogurt egg areas, shall we?) and to stop overcharging us in their sneaky little ways. If they cannot do that, they should not be in business and yes, they should not be in business. I would recommend AVOIDING THIS STORE AT ALL COSTS IF YOU CAN. Drive up the road to the one on Thompson. It is run much better. Or screw Von’s altogether and go to Lassen’s Health Food Store in Ventura instead.
I also agree with other reviews here that the pharmacist does really weird things. I do not use them unless I have to now due to him. Once I had dental surgery and the dentist phoned in the Rx in the morn, I went in and he said to come back in hours, I waited hours in pain, went back, he said he still did not have the Rx, turns out he later admitted that somehow he did not check his phone the whole day and it was sitting there!!! He has done really really strange things when I have tried to get my Rx’s there to the point, that I go elsewhere if possible. Unprofessional and rude is how I would describe that pharmacist.
I also agree that the deli food is frightening. Want some old old sliced meat? Go for it. They have it. Ew. I NEVER buy ANY meat or fish from this store. If their produce is as rotten as it is, I am not willing to try their meats.

A great location: walking distance, right off the freeway, next to the beach!
We enjoy grocery shopping here, towards the evening when it’s less crowded. During the day, you’ll finds kids running around and when they run into your cart cuz they ain’t looking at where they goin, their parents give you the evil eye. When they should be taking better care of their kids because last time I checked this was a grocery store not a play ground.
Anyway, they have a GREAT produce department. They always seems to have it stocked which is nice. The shelves always seem to be stocked, well maintained and clean.
We are returning customers because of our favorite cashier lady friend, Maura! She remembers us and is so cheerful when we go through her line. She always remembers a story we tell her or what we are going to that weekend. We highly recommend you check out through her line, she won’t disappoint and will make you smile.
BEWARE: long wait times at the checkout. Sometimes they only have one cashier running at night, some slower than others.

Not the best vons but it is right next to my house. Actually it’s one of the worst grocery stores I’ve been in besides the vons in Sherman oaks on coldwater canyon lol.

One of the deli clerks absolutely does not want to be working in that position. The most unfriendly person in customer service that I’ve come across in a few days. There are many, but this is the first one that warrants a comment. He is an older gentleman, but cannot be called a gentleman as he was rude, unpleasant, and clearly not interested in having top customer service representation for the store.
Here’s a suggestion, offer your customers freshly sliced meats if there are only a few stragglers left from the previous cuts from the morning.

I love vons, I always get great deals there. I love the clearance in the back, always lots of goodies to be had! The deli is awesome I always go there for sandwiches which are always delicious and fresh.

This Vons is a little bit smaller than typical Vons but still really nice the area is really nice and the stores clean the employees are very nice and always seem to remember me and be very very friendly and helpful the five dollar Friday is great lots of good items you can get for five bucks
The liquor section needs to be expanded why do you guys have soft drinks in that section.
Add another Row of hard liquor please!

The nicest pharmacist ever!!! How refreshing to see such a wonderfully caring professional pharmacist, saved our weekend vacation!

If you have ever wanted to know what it is like to travel through space and time, come visit this Vons. Upon entering you will feel like you are in a 3^rd world country, sometime in the 1970’s. Flickering florescent bulbs overhead, and flies in the produce section also give it a great haunted house vibe. The cheese isle is same as the magazine and office supplies isle, gatorade is in the liquor department, and the employees are either not there or just tucked away in back having a nap, taking shifts for just one person to service the entire place. One star for being a great place to go to remind us all not to take basic things for granted, like being able to find 5 items in a grocery store, and checking out in under 40 minutes. Also, not a bad place to bring your pepper spray if going solo.

Get your shelf tags and products in the right place! Or don’t advertise them so confusingly.
Then cashier sends bagger to price check, but cashier doesn’t believe her and says register keeps scanning at higher price. Then my hubby has to go back there, take pictures of the tags and shelves to show her. AND THEN, AND ONLY THEN did she do anything. Argh! She doesn’t even tell the manager what’s going on. We spent 10 minutes at that register!!! Seriously?!?

Great deli staff!!! I haven’t see the guy for a while but I wish I had his name… He was sooo nice and loved to help!!! I always stop by before work and he is always in a good mood…

PHARMACY REVIEW
If the so-​called «Director of Pharmacy» FRANK WOOD hollering your personal information across the store is something you don’t mind…
then the Vons pharmacy on Harbor may be for you.
If you can tolerate him insulting your doctor and their office practices…
then you should be fine.
If you can go 5 days without your medication while Frank sends your refill request to the WRONG doctor’s office multiple times before you catch his mistake and you don’t expect an apology…
you’re at the right place.
If you think it’s acceptable that he blames you for his mistake and makes repeated snide comments like, «You know WE never have this kind of problem» and «MOST people know when they need to see their doctor»…
then, by all means, give him your business.
If you’re okay with his arrogant, condescending attitude and him making you feel like some kind of drug addict every time you call to check if your birth control is finally ready…
you’ll feel right at home.
If it doesn’t bother you that when you try to pick it up, he continues berating you and you have to ask him TWICE to just stop talking to you. Then he practically beats on his chest like a cave man, barking «I demand to be respected» and threatens to transfer your prescription to another pharmacy…
Well, you get the point.
Go to CVS.

Never keeps same inventory, always have to go to another Von’s for one item

Seriously need more checkers… I had to wait in line for over 17 minutes for one item… Very annoying for a large chain grocery store to under staff like they do! Next time I will go up the street to get my stuff

Hire more checkers PLEASE!!! Your lines are always so long. Last week I spent 22 minutes waiting to check out and asked 2 other employees if they were trained to cashier… Neither one was. Next time, I will walk out when I see only 1 check stand open. Your about to loose me as a customer