Ventura PhotoGraphix

I absolutely loved coming into this place, those who ran it were very passionate about their work and couldn’t wait to get started on projects to please their clients. I’ve gotten a lot of beautiful framework done here, transfers from vhs to dvd, gotten tiny pictures blown up so I could enjoy the memories behind them plus having them framed. I’ve seen a lot of beautiful photos come out of this place as well. Very respected and professional environment.

This business was named as the site of evidence gathering for bringing sexual assault charges against Edward Joseph Rosales (allegedly the business owner). See below from Ventura County Star on 12÷22÷15:
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A 41-​year-​old man was arrested Tuesday in connection with sexually assaulting a female juvenile in Ventura, officials said. Ventura police were initially alerted to the incident Dec. 9 when the victim told authorities that Edward Joseph Rosales, a Ventura man, had sexually assaulted her, authorities said.
Detectives served search warrants about 7:45 a.m. Tuesday at Rosales’ home in the 2900 block of Omaha Avenue and at his business, Ventura Photographix, located at 2361 E. Thompson Boulevard, police said. Evidence related to the crime was recovered and Rosales was taken into custody, officials said.
The victim knew Rosales from doing some modeling work at his Ventura business, police said. Authorities did not reveal when or where the assault took place.
Rosales was arrested in connection with several felony sexual assault charges including rape by force, lewd conduct with a child under 14 and displaying harmful matter to a minor, police said. He was booked into county jail with his bail set at $ 750,000, authorities said.

I had a custom project that had to deal with a license plate and a photo. I was thinking a very simple design, but when I took it to Carlos and told him the story I could tell right there simple wasn’t going to cut it. He told me about this and that really making this project come to life. It was more then a photo and a license plate to him. He treated it like it was his own project. Once it was complete it blew my mind!!! Thank you so much Carlos for everything you did!!! It is incredible!

Don’t get your old negatives scanned here because you will be disappointed.
I took mine there after the price was reasonable but what you get is cheap work and bad quality. It doesn’t help that Carlos seems nice.
He scanned 500 photos for me that were only devolved once in the 80s and stored in negative pockets since then.
What I received was horrible, white grains what I call snowflakes and fuzzies all over the images. He sent me 2 samples and I asked him what that is. He blamed my pockets and said it was a residue from them. He showed me a brush that had seen better days, he used to «clean» my negatives before scanning. Trust me, you don’t want negatives to touch that old scrubby!
Unfortunately I viewed all the images at home after I paid for what he said I would love. I absolutely hate it. Took it to a different shop and asked what the white fluff would be on my photos. He said dust and kept some negative to do a test scan. What I got are beautiful and clean images!!!

I took in two .jpeg photos on a zip drive, 2 versions of one and 3 versions of another. The resolution on all of them was low and the color balance was off. Carlos spent half an hour getting them to look as if a professional had taken them – and he charged me only a dollar for each one!

My husband’s mother passed away when he was 9 years old. He only has one photo of her and it is of the two of them together. It’s printed out on regular printer paper and has spots and cracks in it from age and wear. I went on June 7, 2014 and spoke with the gentleman about having the spots fixed and getting the image printed on photo paper as a surprise for my husband. He promised me that it would take two weeks or less. It’s now been a month, I’ve not received the print, or so much as a single phone call explaining that my print wouldn’t be ready in time or why. Of all the times I called, only once was the phone answered. I spoke with a man (who did not say his name when he answered) and explained that it has been over 2 weeks and was my photo ready. The man mumbled something incoherent very fast and HUNG UP ON ME before I could ask what he just said. Today I show up to get my money back and see a lovely note saying he’s on vacation and has been all week. I will be waiting at his door when he opens tomorrow to get my money back. This place is a joke. The customer service is horrible, rude and unprofessional. If I could give zero stars I would

I was introduced to the owner, Carlos in 2010 through another photographer. I did not have the chance to work with Carlos until December 2013.
Good things come to those who wait!
I had a pin-​up style photo shoot with Carlos and the wait was well worth it. Carlos was professional, timely and patient. I am NOT a model, but do enjoy having my photograph taken for fun. He showed me very flattering and tasteful poses and the images turned out beautifully. I was able to save the photographs for February and give them to my boyfriend as a Valentine’s Day gift. Needless to say, my boyfriend was more than pleased with Carlos’ talent.
Carlos is the sole owner and employee of this shop; he answers the phones, does the photography and editing, makes copies of images and emails everything so keep in mind that he’s not a Kinko’s photo printer with 10 employees who will have everything done within an hour, but he is «old school» and delivers as promised.
I would recommend Carlos & Ventura PhotoGraphix for all of your photography and image needs!
In response to the person that posted about the shop not being open during store hours, sometimes Carlos may not be at the shop during store hours for various reasons; on-​site photo shoots, weddings, or maybe just a lunch break!

Says they open at 10 am Mon-​Sat and appointments for Sunday right on their door. Today is Thursday 10:40am and both doors are locked.
I’ll take my business elsewhere

Carlos did an excellent job on photo retouching on two photos that where really old, in fact almost crumbling. He had to do a lot of work on them to make copies. He kept me up to date on the work as he said he would. I am extremely pleased with the whole experience. I highly recommend him. Thanks again Carlos!

I am so disappointed in this place. My grandma passed away on January 9^th. I came to town (from Texas) for her funeral. There was a picture that I wanted a copy of. I found this store. The owner was great and very helpful. I left the picture with him on January 12 to have three copies made. I told him that I would be leaving to fly back to Texas and asked if I could please pick up one of the copies on the 14^th on my way to the airport and my dad would pick up the remaining two when they were ready. He told me that it would be fine and to come by around noon.
I went to pick up my picture at noon and he was surprised to see me. He said that he could print it right away and asked if I could give him an hour. I reminded him that I was on my way to the airport. He very graciously offered to mail my copy free of charge. Great I tell him. He also said that he was going to e-​mail me a copy of the scanned image.
One week later I called several times. I left messages and Carlos does not return my calls. Finally I get ahold of him and he tells me that he had to order more ink. That is why the hold up. He would print it right away and e-​mail me a copy of the file. Great. Thank you very much.
One week later I called and got through on the first try. I reminded Carlos who I was and he told me that he was very sorry but he had lost my contact information and that is why he hadn’t sent it yet. I gave him all of my information again. He told me that he would get it int he mail right away and e-​mail me a copy of the file and a shipping tracking number.
That was two days ago. No e-​mail and he won’t return my call. My dad picked up his copies. I should have had my dad get mine and mail it to me but I was counting on Carlos to do what he said he was going to do. My dad said that he did a great job copying the picture but I wouldn’t know!

Each time I’ve had something I wasn’t sure where to go to have done — Carlos has said, «yes» — he does that — and then he does it with such attention to detail — it’s as if each customer is his individual client with his/​her particular need.
He does so many different photographically related things now — that I just assume that the next time I need something related to mounting a print, salvaging an old photo or any other service that makes me go «hmmm — where would I ever do that?» — I’ll call him.
His prices were very reasonable, he tells you when it can be done, calls you when it is ready, is courteous and is very willing to help with whatever you need.

Carlos the owner is not only super nice and honest, he really understands how to make a photo even more beautiful through his skillful printing/​cropping. He has made some great 8×10 prints for me of from some 20+ year old negatives. He has also quickly turned around developing about 15 rolls of color film and even threw in a CD of the photos in digital format. That alone saved me hours of scanning work. Recently I called Carlos from an expensive camera store (Samy’s) in LA because the staff there couldn’t tell me what battery I needed for my old Canon Rebel. He told me the right battery and gave me some good advise on what BW film to buy for a project. When in doubt, call Carlos at PhotoGraphix.