Tropic Travels

I’m not sure how I found Debra and started working with her, But I think we entered our information on one of those ads on travel sites and her information came up because she was within our zip code. Anyway, our first point of contact with Debra was at the end of February/​beginning March. I sent an inquiry about tropical honeymoon destinations. In the beginning Debra was nice, in the fact that she asked the all the right questions to provide accurate planning and research. We then went back a fourth on places and prices that best fit our honeymoon needs. We communicated solely via email, which can be a good and bad thing.
Her emails were very generic, as if she copied and pasted information from travel sites because I started seeing the same information when I would do research on my end. The only difference between what I found and she sent was the price, sometimes the quotes she would send were higher than what was advertised on travel sites (ie: travelocity, cheapair, etc– weird?) I still gave her the benefit of the doubt. Also she’d send multiple emails after emails with minimal information instead of one mass email with all the information you need. You can imagine this became a nuisance.
*note, I replied to every email she sent.
We were interested in all-​inclusive resorts and had a budget of $ 5k for everything. She started steering us to all-​inclusive in the Caribbean and Bahamas, when these places weren’t where we initially wanted to go, but she insisted that it was within our budget.
After speaking to our family and friends who have gone to those areas, they warned us NOT to go during our scheduled date for the honeymoon which is beginning of August because it’s clearly hurricane weather! When we expressed our concern about the bad weather to Debra, she stated that bad weather can happen anywhere at anytime and still pushed us to book where she was recommending. I should have saw this as the first red flag.
Flash forward to present day, I receive an email from her with information from Turks and Caicos. We sent an email a couple weeks ago stating we’re already booked our honeymoon so I was a little confused as to why I received another email about Turks.
When I informed Debra that we have already booked (a second time) she was passive aggressively upset. Please refer to the screen shot picture of our conversation. This just goes to show her true colors since we didn’t book with her. Nothing was promised that we would book with her, so her passiveness was very uncomfortable and if you decide to work with someone that pushes you to book somewhere you don’t want to and gets mad if you don’t work with her, feel free to contact Debra.
All in all, we never committed to anything with Debra so I’m not sure where her passive aggressive is coming from. This seems all UNreasonable to me.

Debra is amazing! She recently helped our family of 6 plan a trip to punta Cana Dominican Republic which was truly amazing! Everything was taken care of from the time it was time to leave our house till it the trip was over. She arranged transportation to and from the airport and from the airport to the resort which was also an amazing experience, everything was just made so easy with her help never once did we have trouble with anything we booked through her. She was extremely professional with a great sense of humor, she never once tried to sell us a vacation we couldn’t afford like every other place in ventura. We told her our budget and she never tried up selling us which was very nice. She worked within our budget and tried saving us money any way she could. We will be booking all our upcoming trips through tropic travels. If you want to plan a trip without any hassle just go to her office and talk to her you won’t be disappointed! Thank you again so much Debra we loved everything!!!

We used Tropic Travels to help us plan a recent trip to Hawaii. She was very helpful and knew all the right avenues in planning our perfect vacation! It would have been overwhelming without her! We had a great experience working with her. I would highly recommend Debra/​Tropic Travels to anyone who is looking to vacation in Hawaii for the first time or if your schedule is too demanding to book it on your own. Mahalo :)

My family has been going here for a few years but before the office was open, we were going to this lady when she was still a travel agent working for one of those big department store agencies. She planned our past three trips to Hawaii. The travel agent was very good at recommending condos to my family since we were goinb to Hawaii for a wedding. She helped us plan a trip for 19 people, on three islands with special accomodations since our grandmother uses a wheelchair. Come here if need to plan a tropical getaway.