Luna Vapes

The owners, Tony and Conni, are just delightful. They are full of heart and knowledge as well as respect and appreciation for the customer.
They have a lovely selection of juices and equipment, a relaxing, classy, clean and calm atmosphere, and one of the nicest restrooms I’ve gotten to «rest» in!
Well done guys!
And fabulous name!
Elisa «Luna» C.

First time going here the owner is absolutly awesome she helped my girlfriend fix her vape and helped me quit smoking I will be back! Thank u:)

The woman who is the owner is always helpful, but on days you’re not lucky enough to catch her there, you’re in for a headache. I’ve had nothing but bad luck and poor customer service with other employees. They have a crappy attitude, they always appear as though you’re interrupting them from doing other things, they don’t know their own product, they don’t know where things are, they don’t apologize when they’re out of stock, and they think its perfectly reasonable to charge full price for beat up floor models and act shocked when you call them on it.
Again, I like the owner, but I’m not willing to deal with the rest of the staff’s crappy attitudes and horrid customer service. They won’t be getting another penny from me.
Do yourself a favor, check out Elevated on Chestnut, they’re much nicer and more knowledgeable.

Guy is super rude. Says my vape is counter fit and no brand (not true) He Was about to take my vape apart with a wrench! I just wanted to buy a new coil and a juice but he didn’t know what coil to sell me. Juice was expensive and a tiny tiny bottle. My vape is amazing… and I never have a problem at my other store. I’m in and out. This guy wouldn’t let me leave and told me I guess you don’t want quality. I’m just trying to run and get a coil. I’m going to continue to go to my Thousand Oaks vape shop. People are helpful and best juices and I can be in and out! This is the second time and last time I’ll come here! First time they sold me a crazy expensive low quality vape that lasted only 2 weeks and were extremely pushy!

Not sure of the owners name but she’s super sweet. They have always been super helpful and nice when I have any questions or issues. There prices are reasonable.

Another five star experience at Luna Vapes, Connie again was right there to help me with choosing a flavor for my father, again very knowledgeable about current state of vaping, battery awareness, and the fundamentals, that many shops just don’t always have. This is the place I recommend to my family and friends.

Great place! I’ll be back. It was recommended by a friend. Rightfully so:
I tried a number of flavors. Tony helped me narrow it down due to the wide selection. The environment is clean, comfortable and completely relaxed.

Great place!!! Connie and her staff are very knowledgeable and helpful. I recommend this place to anyone seeking a place to buy your vaping supples.

I have been going to this vape shop for a little over a year now and I can say it’s not what it used to be. I remember walking into a fun, upbeat, cool place to hang out and get lost at the tasting bar for hours with Connie answering all questions you had and showing you the proper way to vape. That was the shop I enjoyed going to weekly, but sadly it has turned into a completely different vape experience. First I hardly see Connie there at all when I go but instead I’m greeted by two hipsters with an attitude like they are bothered that a paying customer just walked through the door. I sit at the bar and am asked what I want by a gentlemen with glasses and I am thrown a menu in a rude manner for a 3^rd time in a month. I said to myself he’s probably having a bad day not to react to it, but after the 3^rd visit of nothing but the same rude attitude i had enough. I secretly went in to test if it would be different but it’s always the same hipsters building there own coils rather than helping the customer with any questions they had. I met a guy at the bar and noticed he had the subtank mini the same exact one I was vaping on next to him. The guy was complaining about wattage issues and had a coil question. I told him I did the same exact build as him from wire size to the number of wraps around the bit. I suggested spacing out the coil wraps improved airflow and I noticed a difference from my own use and build, but mr. hipster quickly jumped on me to tell me I was wrong about the wraps that it didn’t improve the wattage when I said it improved airflow I never said anything about wattage. I was just suggesting my own opinion to a fellow vaper, maybe if Mr. hipster would jump on customers to help with there questions instead of making them feel stupid for even asking any questions. I think it would make it a much more pleasurable vape shop experience. And to those of you that get offended by the term hipster I’m sorry but any guy who acts like a douche, wears Clark Kent glasses and rides a 10 speed is pretty much owning the starter pack.
In conclusion I don’t recommend this shop to anyone trying to purchase a vape. The title of bad shop is earned. I do recommend E-​cig city in Oxnard I live in Ventura and am willing to make the drive for the quality and huge selection and cool guys with knowledge to help me out with any vaping needs I have.

Connie and her staff are extremely knowledgeable and helpfull. This vapor bar may not have the most flavors or custom but that is what I like about them. They pride themselves on only selling the best quality juices from manufacturers that use clean rooms. That means a lot! I used to use juice delivery services, but have since cancelled and now exclusively use Luna Vapes.

Iam from out of town and wanted to see places here for the vape environment and this place looked good inside but not a big or good selection of mods and a few rda’s were there to choose from. The lady there was rude as hell and was talking down about vaping for clouds and cloud compitions and how she doesn’t like selling other name brand company flavors cause they have this and this and that in it (ingredients)…as in she basically sold what SHE likes. She thought we were people (employee’s) from another shop like we were there to investigate her crappy selection and see her prices… she was very defensive and rude I can’t say it enough… everywhere else I go in my town everyone is happy, welcoming, smiling and asking how can I help you and never talk negative… I will never recommend this place. I don’t know how she is still in business… with such Little selection of everything. Sorry but this shop sucks

Great staff, if you come here Cody is amazing and so is everyone else. I come in for rebuilds on my K101 and always leave laughing and smiling, there is only one other shop i trust to build my mod and they are mc vape bar in reseda.

Great place! Was visiting from out of town and needed cottons and a charger and they were very sweet and my friend bought a new vape and the owner was very helpful and the builder was fast and very helpful!!! Will be back thanks guys!

Very professional high end vapor shop. Some of the best high end juices around. Staff was really helpful and friendly. Nice to see a shop with top shelf juice, very nice display of authentic mods and attys. It was a pleasure finding this store. I’m sure to be back every time I’m in town.

This shop is very friendly yes. But claim to sell top quality and the best they have is a copper nemisis. Also the knowledge of the staff and owners is subpar for the vaping communit. they sell inr batteries that vent violently and tell the customers they are the same as a vtc4 which is an imr and is made to vent better. The knowledge on all vaping gear and accessories is very limited. I will not be returning to this shop and i suggest all experienced/​inexperienced vapors to steer clear. This shop does not have the knowledge on safety of batteries and vaping gear a shop should have.

My first time buying a vapor. They were very helpful! !
Olivia helped me pick out the best flavor, which was Zebra: D
Will be back!

Well Informed, and incredibly helpful at heart, I highly recommend Luna Vapes to beginner-​expert vapers.
With a wide selection of juices, RBAs, tanks, wicks, batteries, you name it; they are guaranteed to have what you are looking for.
The owners are an incredibly sweet couple and indeed possess a passion for helping others. They WILL go out of their way to accommodate you fully.

Nicest customer service in Ventura
Had the best time hanging with Kyle
Best place to go if your looking for great hospitality and great juice. Definitely coming again when I’m back in Ventura.
–Edwin J

I’ve been to several vape places in L.A., and LunaVapes is far and away better than all of them. Huge selection, cool flavors I can’t find anywhere else (I’m partial to Fireball — and sometimes mixing it with cola), and I can’t remember the last time I craved a cigarette. If you’re trying to quit, this is definitely the way to go. I’m running at distances and speeds I never thought possible before giving up smoking for good.
Also, Connie is awesome and takes care of her customers — both newbies and regulars.

Like my GF said the ladies were super pleasant and take an active interest in keeping people off of analogs. Awesome décor, plenty of room for people to chill and a good selection of high end liquids.
To the dumbass stoner complaining, if you’re as deep into the 420 lifestyle as you’re pretending you are, you’d know where to get a globe or something similar.