Five-Points Car Wash

First time at this car wash, right off the start they greeted me so well, great customer service, armon explained all that my package had. I was very happy and confident. My car looked brand new !!! I was very happy with the result ! I definitely recommend this place to anyone and i will be coming back !!

This is the spot to get a car wash always friendly so if you need a car wash here never disappointed I have three cars always bring them here thanks for the great job guys

Excellent overall customer service great car wash! Gentleman that checked in my car was very friendly and helpful. I will definitely continue to come back.

I have been coming here for a few years now. They do the best and most detailed wash in Ventura. They have a wash for every budget and have a card buy 9 washes get 10^th free. If you want to keep your car looking good, I highly recommend it here.

I highly recommend. I had dropped 2 twentys in my car and the vacuume attendant got it back to me at once. He could have taken it and I would have never known. I love honesty. BIG Cudos to 5 points. Great wash too!

Worse customer service EVER! I went to a different car wash because their customer service was so bad they lost my business. I was on the phone not even a minute trying to set up an appointment and the lady I spoke with said, «ok there’s a person in line bye» and hung up on me before I could make one. Very rude. Will not be giving them a dime.

Best car wash in Ventura. Staff is super friendly, there is a bunch of snacks, drinks, and things to occupy my time. Prices are reasonable and my car has never been cleaner after today’s detail

Five points is the best! Always fast and courteous. They do a great job for a good price. It’s the only place I’ll take my car to be cleaned.

Excellent customer service! The best car wash in town I always bring my car here to get washed!

They always do a great job, 4 stars because customer service lacks, but I think that is mostly because the majority of them don’t speak English.

ARMEN was the best & took care of us. He will take care of you. Very friendly business & workers. Our car look so good. Love this place!!!

Terrific job. Fast, inexpensive, very detailed. Four stars because the staff is kind of rude. The first time I went there I pulled up to the bay where all the other cars were and was immediately shouted at to pull up more. I got out of the car and proceeded to try and ask about the various services they offered and he just pointed to the board above. I asked the difference between two levels of car wash and all he said was that I wanted the more expensive one –_​– I told him I didn’t need the car wax so the lower one was fine. He wrote down the more expensive one anyway. So I went up to pay and told her that I just wanted to the lower one but he didn’t listen. She told me there was nothing she could do… I told her to do something because I wasn’t paying for something I didn’t need (mind you, I believe there was like a 20 dollar difference). She gave a little huff of annoyance and called whomever to have it changed. A lot of hassle for something so minute. But, my car looked amazing, so it’s water under the bridge.

My favorite car wash. I live in Santa Monica, and wait to get my car washed when I visit my mom. they do the best interior cleaning, of any car wash I’ve been to. I couldn’t find a website with costs, so I thought I’d post the latest prices.

If I could give no stars I would. This place stole a rare Coil Oil bottle out of my car. Only one bottle made of this kind in existence. The owner of Five Stars Car Wash tried to tell me that his guys don’t do those kinds of things and that he has cameras to prove it. I asked to see the cameras and he asked me to come back the next day (8:00am). Because of work, I couldn’t be there at that time. I came back later in the day and he said he couldn’t show me the cameras because his staff was at lunch. (Two attempts to see the video and nothing). I am done messing around with this place. I am simply going to make him understand that his customers is what makes his business successful and with out us, he’s nothing.
The car wash owner never once asked how he can make it right, so I will make him pay for it over social media.

I had not had my car washed since October. Needless to say it was FILTHY. By the time these gentleman got done my car looked brand new. I got the Ambassador treatment for $ 25. The gentleman who cleaned, oh no he didn’t clean, actually he Detailed the car. It looked like it did when I drove off the lot 2 years ago. I can’t wait until my car is dirty again.

I used to love coming here but the last couple times it has been nothing but disappointments. They don’t clean the interior, even if I paid for interior and exterior wash! It wasn’t busy at all so there are no excuses for the lousy job. My back window wasn’t wiped properly and the side doors were completely dirty still. I had to clean them myself when I got home. I didn’t even realized the back doors weren’t wiped down until I was putting my daughters booster seat back in. This will be the last time I go there!

Sadly — my experience today has completely changed how I feel about this establishment.
I used to come here at least once a week to get my car washed, but after today … I will not be back. They «lost» my car… Or who know what they were doing with it. It had been 40 minutes since I arrived and it has still not gone through the wash — when I went to ask the supervisor we searched the property and the property next door they park cars and he informed me it wasn’t his fault my car was gone.
All of a sudden it showed up a few minutes later, and when I asked if they could please rush I had been there for an hour by this time — I was told by the lady working inside «I should be happy it’s taking less than an hour and a half.»
Needless to say — I spent an hour and 15 minutes at the carwash, got a shitty wash job that wasn’t even complete, and an abundant amount of attitude and rudeness from the supervisory employees.

I have to say that I am thoroughly impressed with this car wash! I brought our family car for a much-​needed detail. They did an amazing job and the car looks almost like new. The staff is informative and attentive and follows through on the promise of delivering I clean and shiny car!
I like the selection an option that they offer. I highly recommend going for the wheel polishing if you have chrome wheels.

These people do an awesome job, period!
Don’t come here if you are in a rush, they take their time but attention to detail is 100%
Basically anytime you give someone $ 20 and they spend 30 minutes cleaning your car it’s going to be a good deal!
I had a problem the last time I came. They didn’t get the dog hair off of my headliner (as they didn’t see it) and when I said something about it the next time the manager supervised my car wash and made absolutely sure everything was 100%. Service like this is extremely rare.

Completely blown away with service exceeding beyond my expectations!
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When we arrived around 1130a this place was already crowded, be sure to plan ahead because this place stays busy.
You pull up and the first station is where you place your cleaning order and where they vacuum the interior. You then leave the car with them as it begins the cleaning process. After the wash, a worker brings the car to the drying area and there is where all the cleaning magic happens.
Inside, you pay for your car wash. Inside the store they have a few arcade games, massage chairs (you need to pay for) and cute little gifts plus good food and drinks.
There’s an outdoor and indoor area with TVs.
We paid $ 39.99 for our wash today. This was the top of the top Special #1. It includes everything, interior TLC! W drove away feeling like we just bought a brand new car.
I was able to see my reflection all over my car… We will definitely be back for our cars next bath.