Barber RV

Bought a new travel trailer from them last weekend, picked it up Thursday afternoon. It was a pleasant experience throughout. Ken, our salesperson, was very helpful. The service team took great care in making sure that the trailer hitch assembly was mounted exactly right and they explained what they were doing and why. One of their people took time to explain the use of the trailer braking system and helped me set it up with some preliminary settings. Highly recommend!

Purchased a new RV ‘over the internet’ sight-​unseen from them. The finance manager, John Levingston was helpful beyond words. The few glitches you would expect buying something like this were quickly and professional resolved by him. He arranged delivery and pick up of our trade (done by Charles Louis, another friendly, extremely professional fellow). I would have NO hesitation recommending buying your next RV from them! Part of my decision to buy from Barber was made by looking at all the 4 and 5 star Unilocal reviews of them. Most of the other RV dealers had much poorer ratings. Barber stands tall in a large field of mediocre competition!

We didn’t buy a rig from them but were referred to them for service on our motorhome. It’s an older unit and we had it towed to them from 50 miles away. We were on vacation and stranded till it could be fixed. They were loaded with work but took it in immediately and started work. It would have been finished the same day but the wrong parts were sent out, not their fault. Barber’s service people made a reservation for us at a local motel and even picked us up the next day and brought us back after the repairs were made. They only fixed what they had to and we felt the price was more than fair. For sure I’d recommend them for any RV repairs, and their sales people were also very professional as we looked around the lot at all the other rigs.

1^st time buying a RV. Everyone was so helpful and patient.
Special thanks to TOM (salesperson) and a major shout out to «They still call me Bruce» Darter.
I am very happy that we bought from our local dealer. I wouldn’t have the confidence to operate all of the features with out your guidance. Thanks Eugene for helping get us on the road. Thank you Mr. Arrambide for taking time to address a concern of mine. Last but not least thank you for the delivery to the RV park. I would still be there trying to back in the RV. Your team is amazing. I look forward to having such good people serving my RV needs in the future. By the way… tell Lani I might just see him one day soon ;)
With sincere thanks,
Eddie W.
Ventura, CA.

After an unfortunate mishap damaged my RV and the at fault party agreeing to fix the damage, the search was on for a qualified repair shop.
After finding no place in Santa Barbara able to do the work Barber RV was the closest. Gary was extremely professional in the entire process. The repair was done quickly and it looks great. And thank you Jose for the power wash and great service.

I will write a new review in a couple weeks and give details of issues but as of right now I’m just going to say that this place never returns calls!

Fast service; the Ford dealer couldn’t fit me in, gave me the run around, but did suggest Barber RV– a good tip!
Mark got me out of a bind, took me in right away, and gave me hope after being desperate. The final price was fair and my AC now works like new. I’m going to Barber from now on.

Total rip off. do yourself a favor and Google whatever trailer your looking into buying, You will find the same trailer much cheaper if you drive a few hours. The main sales guy actually tryed to sell me a trailer for more then the asking price on the trailer! Don’t be an impulse buyer, shop around.

We purchased a motor-​home in June and made our first big trip to Texas. It was a long, hot and humid trip! We were in an area where people come for the winter, not the summer and ended up in a rather large RV park that was empty except for the few year-​round residents. We were so happy to find this place and settle down for the day to finally relax in the air-​conditioned motor-​home until about 10 minutes later the circuit was tripped and we had no air! Long story short (while dripping with sweat) and speaking with the warranty service tech and the manufacture and our air-​conditioning still not working, I reluctantly called Barber RV and described our situation The receptionist heard us loud and clear and immediately got us in touch with Bruce, who did our walk-​thru. He knew exactly what was wrong and we had air for the rest of our trip. Had I not contacted him, it would’ve taken four days to get a repair technician to even look at it. Bruce was a lifesaver!
This has been the best experience in shopping and purchasing an RV that I have ever experienced! More importantly, I am very impressed with the customer service and sincerity that I have experienced with everyone that I have come in contact with from this dealership!

Mark Anthony Newcomb was awesome! Prompt, proficient, friendly. Thank you Mark — you got us back on the road the same day!

OK, so a couple of months ago I tried the parts department and gave it 5 stars. Today I dropped off my RV to have service done. I normally don’t rate a company until the work is done, but I thought that that would not be fair to Mark, my service advisor. He gave me confidence that he and his mechanics know what they are doing. I had made an appointment to drop it off, I arrived on time and he was waiting for me. I did not have to wait at all. He listened to all my concerns and suggested the least expensive way to deal with the issues. He then gave me an estimate for the labor (which he said he would rather err on the high side than to have to call me to let me know that it’s going to be more.
He promised to have it ready on or before June 22 (hopefully before) and I will update this review after I go camping June 25 — 28.

EVERYONE at Barber RV has been wonderful and very helpful! I would recommend this company to anyone. Finance department GENO HEERSINK really went the extra mile for us. General Manager MIKE ARRAMBIDE was very helpful in our process. Service manager JUSTIN SMITH was awesome with our needs. THANK YOU!
Patti Christensen Smith

Five stars all the way. Mark in service was SUPER helpful and friendly. THANK YOU GUYS!

After uncovering my travel trailer I discovered both roof vents were missing and trailer was being loaned out for the upcoming weekend, not to mention rain was on its way. I called the service department first thing Monday morning but had to leave a voice mail. Mark Newcomb called me back promptly and told me to bring the trailer in and even if they didn’t have parts in stock he would store it under cover until parts were available (upgrading to Maxi flow per Mark’s recommendation). I arrived with trailer and was promptly taken care of. Trailer was inspected, measurements taken and Mark informed me the parts were in stock and they were going to get to work on it. An hour later I was back on the road! Great Speedy Service and great recommendations!

I broke the 7 –Way electrical plug on our truck camper at 2pm the day before leaving on a week long trip. We had no lights on our camper! Distressed, I drove to Barber RV without a appointment, my fingers crossed hoping that they would at least be able to diagnose the issue and sell me the parts for a self-​repair. Mark Newcomb in Service immediately calm my fears about not having a appointment, assured me they would fix the problem and I wouldn’t be delayed for our trip. Within minutes his crew was making the repair and done within the hour. A big ‘Thank You’ to Mark and crew! I couldn’t be happier about the experience.

Our thanks to your service department staff and technicians for the recent work done on our toyhauler. Our furnace would light once and then fail to light on subsequent tries then it would light again and then it wouldn’t. Very frustrating to the wife and I and to the tech. I believe the tech’s name was Curt, he found the problem and resolved the issue. Also kudos to Mark, Justin, and Gene for the courtesy and professionalism they exhibit towards the customer.

We bought our first motorhome six years ago and we are now on our fourth RV. We have brought all four RV’s into Barber RV for repairs and service. We continue to use Barber RV because of the exceptional service we receive from Justin and Gene in the Service Department. We are always recognized, welcomed and continually kept informed on the status of our RV. We feel we are in very good hands with the help of either Justin or Gene. We would highly recommend «The New Barber RV» to anyone who has needs for RV service! Thank You Justin and Gene and your staff for exceptional service. Jim & Kathy Carr

Top notch service and they had the warranty hitch that I needed. Taylor in the parts department completely dedicated himself to solving my issue. He called the vendor, took pictures, organized all the information needed for the warranty. He also took the time to take off my broken hitch and install the new one. He worked with me on all the adjustments and now we are back on the road. Huge thanks to Taylor!

Just bought a trailer from Ken at barber rv, he was amazing. Helped from beginning to end and insured that we had a great experience buying the trailer. If it were just the buying experience i would be leaving 5 stars, but as soon as we got the trailer home we noticed the steps sagging when we walked in and out. When we looked underneath we noticed a large crack in the structural part of the steps. We immediately called barber letting them know they sold us a trailer with structural issues and we were told we bought it «as is», no regard to our safety or the product they sold us. I will never buy from barber again and will never refer anyone to them.

Nice staff, nice business. I didn’t end up buying my trailer here, but it was because I found a floorplan somewhere else that I liked better… I’d definitely come back again if I was buying another trailer.