No 1 Nails

Usually come here for full sets and peticures since I live in Santa Monica and venice has a acouple salons to choose from but will not be returning here ! The young Chinese lady tried rushing me to get a service on a sat evening with no people waiting no be serviced and tried charging me $ 40 for ONLY a gel fill and had horrible gel color selections to choose from and my original gel nail color still topped off her selection I do not recommend this place.

If I could give 0 stars I would this salon is absolutely horrible. The woman and charge and her husband or boyfriend are the rudest people I have ever met! They have horrible customer service!!! Don’t ever come here I would rather lose my nails than ever return.

Amy is great! She always accommodates — even when arriving near closing time she will take you if she can. She does a great job on my nails and eyebrows. Salon is clean and all the other employees are nice. I’ve had good pedicures here as well. Highly recommend…

Jessica did an excellent job with my French mani-​gel. The salon was clean, organized, not crowded (people –the few clients while I was there and the employees– were nice) and with a good/​relax environment. The only reason why I give four instead of five stars is because I was previously told that it was $ 25 for the service but they charged me $ 30.

I’ve gave this place plenty of chances and no more after this.
I lost my job a few months back and I decided to treat myself to a mani pedi. When it was time to pay I barely had enough to cover the cost. Amy’s boyfriend at the front had the nerve to ASK FOR TIPS! After I told him I didn’t have a job. He then told me its labor intensive and I needed to tip.
I thought that was extremely RUDE. If it’s that intense you should pay your employees better instead of being extremely rude to your paying customers. Your employees should be great full they have a job.
I won’t be returning!
And to add that the top coat isn’t the best. My nail polish is already coming off, it’s only been one day!!!

I came in at 7 and felt bad because they close at 7:30 but they promptly started on my manicure. Amy did a wonderful job and took her time even though they were closing soon. She also asked me which shape i wanted my nails which other nail salons didnt bother asking. I was very pleased with my nails that Amy did. Also the regular pedicure is $ 12 which is pretty cheap. I will definitely be back :)

You get what you pay for. If you’re looking to save money, this is the place. My recommendation is to bring your own polish (selection very limited) and top coat. They use a very cheap top coat which can explain why a lot of Unilocalers are experiencing the chipping.
And most of all I’m almost 100% sure they use the trimming tools on multiple people before before disinfecting. Either bring your own cuticle cutters or ask to not have them cut.
I’ve watched them roll from person to person with the same box without changing the grooming tools.
They also turned off my massage chair as soon as my mani pedi was done!!! That’s hilarious and beyond cheap.

I have been going here for 4 years. The place is clean and quiet. They really do a great job on acrylic nails. It has changed hands a few times but the service is still great. I would def recommend!

The WORST nails and costumer service I have ever experienced in my 25 years of having my nails done (I’m 45 yrs. old). I went here on a whim to have a new set of full acrylic nails with gel done. When finished I was asked for a lot more money than the sign above the desk quoted. When I asked why, I was told the new prices were not up yet?! One nail started coming off the next day. Within 4 days over 5 of my nails were falling off. This has never happened to me. I’m guessing that the woman who did my nails was new and did not use the proper bonding technique. Of course I called to ask to speak to the manager (Amy) and calmly explained what was happening. She was extremely rude! She asked my number and said she’d have the owner (her boyfriend) call me back and hung up on me when I was asking a question. He called, saying that it was unusual to get money back for a service. I replied I did not get the service I paid for, and I would be fine with having them replaced by someone else in the shop, which Amy would have known had she not hung up on me. He said it was fine to come in for a re-​do. He said please give her a chance to make me happy. OK then, I went back in anticipating that Amy was expecting me and would either do it herself or have someone good redo them as I was a new costumer and she’d want to apologize and make up for it. But as soon I got there she glared at me, and started yelling at me. It was embarrassing and unbelievable. Her boyfriends came to calm her down, and she was angry at him for telling me that I could come in for a re-​do. Really? By now there was no way I’d let anyone there touch me even if they did want to try to right the wrong done. He gave me some money back, but tried to keep the money for the gel because «the gel part was done correctly»! BUT the gel was on my nails that were falling off (by now 2 had completely fallen off, the others were painful. AND now I would have to pay someone else to remove the rest. Unbelievable! Finally I got my money back. I have never written one of these before, but because I found it so appalling I had to write. Usually I get along very well with most people, but this place is ridiculous.

I’ve been coming here for about 5 yrs. It’s changed hands but has remained my favorite place to go. Great service. Great price. I always prefer to go to Jessica, she does a very thorough job. I’m always very happy ;)

Amy rocks!!! She does a beautiful job on facial waxing, eyebrows and nails. Me and my Ma treat ourselves once or twice a month and it is well worth it. She nor the staff do a rush job and you get your money worth for the service you’ve paid for. I would recommend anyone looking for a well done job with A++ service. Love you Amy & Chaz :)

Used to go here all the time. Now they have guy at the front who is SO RUDE. Not coming back.

I went in for a fill with gel on top. The lady informed me it would be $ 14 for a fill (standard price) and an ADDITIONAL $ 20 for gel, bringing the total to $ 34 for a fill. I had never heard of gel costing so much in my year and a half of getting my nails done with gel. (It is usually $ 5 or $ 10 extra) The lady asked me where I paid such a «cheap price» and I told her that in many areas in Santa Monica and Torrance I had previously visited, and even mentioned the salon down the block charged $ 5 for gel. She did not seem to like that. She did a mediocre job on my fill and never spoke directly to me again (even when she needed me to wash my hands– she just nodded in the direction of the sink), yet I could hear her talk in her native language about «gel polish» for 15 minutes while I was there. As I’m paying, I’m informed that they only accept cash tips and there is an extra charge for using a credit card. I would not recommend this place to anyone. The customer service was bad and the work on my nails was not much better. Don’t waste your money here.

worst nail place I’ve ever been to!
I got a polish change on my toes, the color was streaky, all over my toes, and looked terrible.
next my nails, I’ve had acrylics for ever and I have never had any problems with them breaking, someone who Im not even sure is a certificated technician is doing the basic acrylic steps. she keeps filing them with that machine to the point its hurting me. my constant ouches and flinching is letting her know, then she makes me bleed, on 3 different fingers and doesn’t do anything about it. pretty sure thats super unsanitary, and was really painful. one of nails had a crack in it, that wasn’t there before and I pointed it out and she mumbled something under her mask, after three «whats?» someone else came over and said she would put more acrylic gel on it so it wouldn’t break off. then I go to wash my hands, literally didn’t touch anything except the sink, my nail completely breaks off. THATS NEVER HAPPENED BEFORE IN MY LIFE.
the girl doing my nails is annoyed at me, girl IM ANNOYED with you! they charge me to put on a new tip. bull shit. she buffs my nails and paints them. you can see all the shitty buff marks under the streaky light pink paint job.
I would never go back there even if it was free.

After hearing excellent reviews of No 1 Nails I went there for a manicure and a pedicure. I was very satisfied with the friendly and expert service I received, and was impressed with the cleanliness of the business, and its warm and friendly atmosphere. Everyone was relaxed and seemed to be enjoying themselves. I highly recommend No 1 Nails and I have become a regular customer. I live several miles away but the trip is well worth the expert service they provide

I had three ladies work on me. The woman who did my feet was thorough but pulled a lot of skin painfully. Looked good still so I let it pass. The woman doing my hands was in a rush to leave so she did a bad job, leaving the edges of my nails unpainted. The lady who finished did a much better job but three nails chipped within a day, probably because the polish was super old and thick. But there wasn’t much of a selection to begin with so I took the old polish anyways.

Nice people, great pricing, great service. Very comfy atmosphere. I drive across town for them every time!

Im a huge fan of #1 nails… Casey specifically, honestly shes the ONLY person ive ever been to who gets it right… EVERY TIME!
Whatever i ask for she can do, she suprises me every time with the designs she comes up with, ive always had acrylic nails, long, longer, medium or short she always comes up fun cute colors and 3D!
Never been to anyone who does 3D the way she does, funky tasteful and very cute!
I love this girl, i send any and everyone i can to her, and shes not outragiously priced like most places in the area.
P.S.
and SHE DOES GREAT BROWS TOO!

I usually tip well but at the end of my service, I didn’t feel bad about NOT giving a tip. From time to time, I enjoy a little manicure/​pedicure treatment. I was bored and was waiting for a friend at a local eatery and had an hour to kill. When I walked in, there were no customers and all of the people were sitting down chatting about God knows what.
Long story short… while I was getting the ped, I requested that I get the manicure at the same time. The lady who did my manicure stood up the whole time bending over. I wanted to tell her to sit down because I knew that if she stood, I was going to get a rushed job. That is exactly what I got, a rushed job and a lot of unnecessary pruning. The hand massage was like thirty seconds on each arm.
The pedicure was done with gloves on which I don’t like. When it came time for the hot towel on my feet, I accidentally gave the lady the meanest look. She said, «Too hot?» I said, «Yes, too hot?» I mean she couldn’t tell because she had on latex gloves. She also did the massage with gloves on which was the worst feeling ever. It was like rubbing a condom all over my foot. I paid thirty for a job I could have done myself. I just figured they had better figured out a tip somewhere in those thirty dollars that they charged.
It was funny, when she gave me the receipt, I put a zero in the tip section and when I turned around to leave, she uttered something in her language and showed someone the receipt.

This place is not swanky in the least, but their prices are damn good. Manicure and pedicure runs 17, I believe, one of the best deals in this area. Waxing is cheap too.
I think they do a good job here and they’re pretty quick.