Millennium Venice Walk-In Medical Center

Horrible experience with this walk-​in! I have a recurring condition in which I went to the walk-​in to get antibiotics for. I had a less than pleasing experience my first time when I was prescribed antibiotics that were not effective against my strain of infection and the clinic did not send in my sample for testing or notify me until I had nearly finished my course of antibiotics. However, my first visit was not the main problem…
A few months later I had the same condition and asked if I could be prescribed the same antibiotics without paying for a doctor visit. I figured this was a simple request since I knew exactly what was wrong with me and these were very basic antibiotics which I have never had a problem getting a new prescription from a doctor I have seen before in the past. The clinic took all my information and said they would talk to the doctor on duty and get back to me, except I NEVER HEARD FROM THEM. I was in a time crunch and WAITED HOURS to hear back from them! A complete waste of my time-​I HAD TO GO TO THE CLINIC MYSELF to see what was going on with my medicine. They told me since the doctor I visited last time was not the current doctor on duty for the day, he could not prescribe me the antibiotics and I had to pay another visit fee if I wanted to get the medicine I needed. This was completely unnecessary in my case because I did not need a diagnostics since it is a recurring condition and I could not believe THEY DID NOT EVEN BOTHER TO CALL and tell me that they were not going to prescribe me the medicine I needed as I had been waiting on it all day.
I asked if they could simply CALL THE DOCTOR I HAD SEEN the first time I visited and ask him to prescribe the antibiotics and they straight out REFUSED. They told me only thing I could do is pay them to see the doctor that was there today, which was ridiculous since I knew exactly what was wrong and what I needed to solve it. I could not believe how UNHELPFUL they were. They clearly do not care about their patients here and only want to take your money. If they had been willing to help me and simply call the doctor I had PAID to see through THEIR PRACTICE the first time I am sure I would have had my medicine that day. I refused to pay them to see another one of their doctors after they had been so unhelpful to me. My advice is take your medical business elsewhere! I prefer to go to a practice that cares about my well being and makes a point to return my calls rather than see how much money they can get out of me!